Email
- commercial [at] tnstc [dot] org (For Reservation/Refund Related Queries)
Important Links
Cancellation And Refund
- For any query regarding refund, mail at commercial [at] tnstc [dot] org or tnmlcsupport [at] billdesk [dot] com with your OB Reference Number and transaction date.
- For Online reservation related query you can contact at 9513948001 or 7825812626. For bank/Billdesk refund queries, call 044-49076316, 044-49076326.
- You can also fill this Ticket Cancellation Form . E-tickets and m-tickets can be cancelled only up to 1 hour before departure.
- If your bus is cancelled by TNSTC and no alternate bus is provided, send a refund claim letter with original tickets within 15 days of journey to The Deputy Manager (Commercial), SETC, Thiruvalluvar House, No.2, Pallavan Salai, Chennai - 600002.
- For query regarding failed transaction/refund complaints, you can fill this Refund/Transaction Enquiry Form .
- Refund will be credited within 3-5 bank working days to the original payment method. If not received, raise a TDR Request within 30 days and track it using this TDR Status Form .
- For checking ticket status you can fill this Form .
For Billdesk Payment Gateway Queries (Helpdesk, 24x7)
- For queries related to any payment gateway, please call at 7305068045 or mail at support [at] basispay [dot] in .
- For Bank Queries-Billdesk / Helpdesk, you can contact at 044-49076316, 040-49076326 or mail at tnmlcsupport [at] billdesk [dot] com , pgsupport [at] billdesk [dot] com .
S.E.T.C. Tamilnadu Outstation Contact Details
| Sr No. |
Service |
Designation |
Contact No. |
| 1 |
Depot |
Branch Manager |
0461-2346140 |
| 2 |
Bus Stand |
Branch Manager |
0461-2345340 |
Reservation Center Address
Center: Tuticorin Bus Stand
Address:
S.E.T.C, Reservation Centre,
New Bus Stand, Tuticorin - 628 002.
Regional Offices Contact Details
| Sr No. |
Office/Designation |
Contact No. |
WhatsApp No. |
Email |
Address
(T.N.S.T.C(TNV)Ltd.) |
| 1 |
Corporate Office |
0462-2522982 |
9487599080 |
tnstctnv [at] gmail [dot] com |
23/2 Thoothukudi Main Road, Ktc Nagar,Tirunelveli, 627 011 |
| 2 |
Branch Manager |
0462-2902197 |
9487599057 |
tnstcknd [at] gmail [dot] com |
Thoothukudi Road, Kattabomman Nagar, Tirunelveli, 627 011 |
| 3 |
Branch Manager |
04639-290340 |
9487599065 |
tnstctcrtcr [at] gmail [dot] com |
134,Thoothukudi Road, Veerapandian Pattinam |
| 4 |
Branch Manager |
0461-2345184 |
9487599063 |
tnstctcnmof [at] gmail [dot] com |
Thoothukudi Mof Branch, Muthammal Colony, Thoothukudi 628 002 |
| 5 |
Branch Manager |
0461-2902424 |
9487599064 |
tnstctnc [at] gmail [dot] com |
Thoothukudi City Branch, 120/A,Palayamkottai Road, Thoothukudi, 628 002 |
Pass Issuing Centre Contact Detail
Location: Thoothukudi City
Contact No.:
0461-2902424
Working Hours: 9am-5pm
State Express Transport Corporation Contact Detail
Designation: Branch Manager Tuticorin, BR
Contact No.:
9445014430
Address
Thoothukudi New Bus Stand
Polpettai West, Muthammal Colony,
Thoothukudi, Tamil Nadu 628002
Comments
Bus delay
நான் தினமும் திருநெல்வேலி -தூத்துக்குடி பயணம் செய்கிறேன் அனுதினமும் 6:30 pm -8:40 pm இந்த நேரத்தில் ஒரு லோக்கல் பேருந்தும் இல்லை 9 விரைவு பேருந்து மட்டும் சேவை உள்ளது....ஏன்? லோக்கல் பேருந்துகள் எங்கே? தினமும் இந்த நிலை தான் லோக்கலாக ஓடிய பேருந்தும் விரைவு பேருந்து என்று பெயர் மாற்றம் செய்து ஒடிகிறது காரணம் என்னவோ....
Bus delay
6:30 pm to 8:40 pm 2 hours There is not even a local bus but the 9 express bus is running. Why? Is there no local bus service at this time?
misbehaving contuctor to the passengers
Dear sir,
Every day not only me all of govt staffs use to travelling the bus no.(TN63 N.1921) its from Sivagangai to ervadi in this bus one of the
conductor name mr.karthick he is one always making problem to the passengers,He never allow the passengers to get in the bus he suddenly
whistled so many passengers slepting down always,He never respect the pasengers if he ask change RS.2,He use to talk loudly and misbehaving in bad words.sir, sir, this the bus only reached before time on office so many staffs using the bus regularly but these type of characters making us much of mind upset in early morning to start a day, pls do some thing and save the passengers pls.
Conductor misbehave
Hi sir I'm Manuel from Coimbatore when I was traveling on JAN 11 2022 10:45am from Coimbatore to anaikatty bus (TN38 N 3147I have chainsaw machine seven kg I took ticket for me 23 rupees and chain saw twelve rupees I gave sixty rupees he didn't give balance amount of twenty five rupees then I asked to the conductor he told laggege charge is(jasthi varum) too much so adjust (pannikin) Then conductor went then I told please give me the balance I need show the ticket to my company and also give the balace to my company owner so the conductor gave to me again 12X12 rupees two tickets gave totally 60Rs I spent then I asked he replayed are you happy now