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Tunisair Customer Care No.

Updated on Wednesday, 12 February 2025 - 9:39am
Organization: 
International Numbers: 
+216 70 019 161 (For Customer Support From Tunisia and Abroad)
Website: 
Official Website

Email

  • callcenter [at] tunisair [dot] com [dot] tn (For Customer Service)

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Important Link

Lost / Damaged / Delayed Baggage

  • For any query/complaint related to Lost / Damaged / Delayed Baggage you can contact at the customer support number
  • For any lost / delayed baggage, the claim must be submitted within 21 days from the flight's arrival date
  • For any damaged baggage, the claim must be submitted within 7 days from the flight's arrival date.
  • If your Lost / Damaged / Delayed Baggage is still not found, you can fill this baggage claim Form
  • For more information Please Read

Global Contact Details

Sr No. Location Contact No.
1 Tunisia 81 10 77 77, +216 70 101 310
Email: casspeciaux [at] tunisair [dot] com [dot] tn
2 France +33 1 85 15 07, 81 0820 044 044
3 Belgium +32 (0) 28825780
4 Germany +49 6931090112
5 Switzerland +41 22 545 37 31, 0840 07 07 07
6 United Kingdom +44 2030568998
7 The Netherlands +31 20 811 07 91
8 Austria +43 1 2650 330
9 Spain +34 912 90 60 03
10 Portugal +351 300 505 644
11 Canada +1 4382289914
12 Turkey +90 2129223260
13 Italy +39 0642113272

Cargo Contact Details

Sr No. Location Contact No. Email Positions
1 Reservation (Tunisia) (+216) 71 755 056 reservation [dot] fret [at] tunisair [dot] com [dot] tn 4692 / 4693
2 Export (Tunisia) (+216) 71 784 913 (direct)
(+216) 71 755 611		 agence [dot] export [at] tunisair [dot] com [dot] tn  4692 / 4693 4694 / 4695
3 Import (Tunisia) (+216) 71 755 611   cargoimport [dot] agency [at] tunisair [dot] com [dot] tn 4699/4682 3105 / 3108 / 3012
4 Pricing (Tunisia) (+216) 71 755 61 princing [dot] fret [at] tunisair [dot] com [dot] tn 4695
5 Help Desk Reservation Import France (+216) 71 755 611, +33142123145, +33142123144 helpdeskfret [at] tunisair [dot] com [dot] tn 4660/4630
6 Complaints Import/Export (Tunisia) (+216) 71 942 322 litigediscrepancy [dot] fret [at] tunisair [dot] com [dot] tn , cargo [dot] delivery [at] tunisair [dot] com [dot] tn 4671
7 Arrival Notice (Tunisia) (+216) 71 942 322 avisarrivee [dot] fret [at] tunisair [dot] com [dot] tn 4689
8 Cargo, Italy (+39) 06 65010187 cargo [at] tunisair [dot] it  -
9 Cargo Monastir (Tunisia) (+216) 73 520 000 - 77321/77324
10 Cargo Sfax (Tunisia) (+216) 74 278 000 - 47442/47443
11 Cargo Djerba (Tunisia) (+216) 70 286 170 fret [dot] djerba [at] tunisair [dot] com [dot] tn 3731/3732

Headquarter Address

Customer Relations and Call
Center Department, Charguia
II - 2035 Tunis - Carthage

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