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Tunisair Customer Care No.

Updated on Wednesday, 26 August 2026 - 2:14pm
Organization: 
International Numbers: 
+216 70 019 161 (Contact Support For Tunisia And Abroad)
+ 216 70 101 310 (Alternate Contact Support For Tunisia And Abroad)
Website: 
Official Website
Android App: 
TUNISAIR

Email

  • callcenter [dot] casspeciaux [at] tunisair [dot] com [dot] tn (For Customer Support/Service)

Important Links

Lost, Damaged and Delayed Baggage

  • For any query/complaint, you can contact the customer support team.
  • If your baggage is not found within 21 days, you can file a claim for lost baggage through this Claim Form .
  • For damaged baggage, report the issue and file a claim within 7 days of receiving the baggage.
  • For more information, please read .

For Cancellation

  • For any query/complaint, you can contact the customer support team.
  • You can cancel your tickets through Ticket Dispute Claim Form .

Global Contact Details

Sr No. Location Contact Detail
1 Tunisia 81 10 77 77, +216 70 019 161

Email: casspeciaux [at] tunisair [dot] com [dot] tn
2 France +33 1 85 15 07 81
3 France 0820 044 044
4 Belgium +32 (0) 28825780
5 Germany +49 6931090112
6 Switzerland +41 22 545 37 31
7 Switzerland 0840 07 07 07
8 United Kingdom +44 2030568998
9 Netherlands +31 20 811 07 91
10 Austria +43 1 2650 330
11 Spain +34 912 90 60 03
12 Portugal +351 300 505 644
13 Canada +1 4382289914
14 Turkey +90 2129223260
15 Other countries +216 70 019 161

Cargo Contact Details

Sr No. Service Contact No. Email
1 Reservation (Tunisia) (+216) 71 755 056  reservation [dot] fret [at] tunisair [dot] com [dot] tn
2 Export (Tunisia) (+216) 71 784 913 (direct), (+216) 71 755 611  agence [dot] export [at] tunisair [dot] com [dot] tn 
3 Import (Tunisia) (+216) 71 755 611  cargoimport [dot] agency [at] tunisair [dot] com [dot] tn
4 Pricing (Tunisia) (+216) 71 755 611  princing [dot] fret [at] tunisair [dot] com [dot] tn
5 Help Desk Reservation Import France (+216) 71 755 611, +33142123145, +33142123144 helpdeskfret [at] tunisair [dot] com [dot] tn
6 Complaints Import/Export (Tunisia) (+216) 71 942 322  litigediscrepancy [dot] fret [at] tunisair [dot] com [dot] tn , cargo [dot] delivery [at] tunisair [dot] com [dot] tn
7 Avis D'arrivee (Tunisia) (+216) 71 942 322  avisarrivee [dot] fret [at] tunisair [dot] com [dot] tn
8 Cargo Italy (+39) 06 65010187 cargo [at] tunisair [dot] it
9 Cargo Monastir (Tunisia) (+216) 73 520 000 -
10 Cargo Sfax (Tunisia) (+216) 74 278 000 -
11 Cargo Djerba (Tunisia) (+216) 70 286 170      fret [dot] djerba [at] tunisair [dot] com [dot] tn

Headquarters

Tunisian Air Company
Boulevard Mohamed Bouazizi,
Charguia II, 2035 Tunis - Carthage, Tunisia

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