Email

• help [at] trustpaisa [dot] com (For General Query)

Important Link

• Help Center

For Complaint

Level 1:

• For any query/complaint you can contact at 022-69875175 or mail at help [at] trustpaisa [dot] com .

Level 2:

• If your query isn't resolved, then you can contact the Grievance Officer by calling at 022-69875199 or mailing at grievance [at] trustpaisa [dot] com .

Level 3:

• If your query is still not resolved within 30 days or you are not satisfied with the resolution provided at above Levels, then you can escalate the issue to the lender's Nodal Officers at the details given below:
  

  Sr No.	Lenders	Contact No.	Email	Address
  1	Thanvir Bros Pvt. Ltd.	9477664928	cc [at] thanvirbros [dot] in	Thanvir Bros. Pvt. Ltd. Flat 43, 1st Floor, Palace court, 1 kyd street, Kolkata, West Bengal 700016
  2	Brahma Finance	7022794111	tp_sup [at] brahmafinance [dot] in	Sonu Marketing Pvt. Ltd., Shree Krishna Chambers, Block - B, 4th Floor, Room No. 4D, 78, Bentinck Street, Kolkata, West Bengal, India, 700001

Level 4:

• If your query is still not resolved within 30 days or you are not satisfied with the resolution provided at above Levels, then you can lodge your complaint online through the:
  • Non-Banking Financial Company (NBFC)
  • RBI Complaint Management System (CMS) Portal

Address

Flexidigital Tech India Pvt. Ltd.
512/1 Service Lane Outer Ring Road,
Mahadevapura Next to More Megastore,
Mahadevapura, Bangalore North,
Bangalore - 560048, Karnataka, India

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