When I MSG to get a UPC PORT NO they are sending a UPC NO they are sending msg UPC cannot generate for the reason there is an active request for the change of ownership /reverfication process on the ongoing no

Hi sir,

I'm from village- sarai manihar in unnao,It has been more than year i'm calling to jio and airtel for network issue but they provide only one information that my network team is working on this,
For Every 3 month jio is charging 719 Rs. only for 84 days but solution is nothing.
Network strength is 120 dbm which is very bad.

Please do the need full, Thank You!

Dear Sir,

I am using vodafone post paid nos 9979873XXX since last 12 years, while purchasing the post paid plan was with minimum monthly rental of 50/-. Few months back my plan was change with minimum rental of Rs.149/- by Vodafoneidea authority with any intimation or information. when I called to customer care they informed me that previous plan had been closed and upgraded with new plans. This incidence again occur. At Present my current monthly Plan was upgraded with minimum rental of 299/- PM without information to me. At present I am not using any data pack then also I have to pay such rent. When I called to vodafoneidea authority. they are not responding and barred my service.

hence you are requested to take necessary action for above complain

waiting for your positive response.

Respected Sir/Maa'm,
How do i lodge a complaint against Airtel Digital TV?? Plz let me know.
With thanks

Dear sir,
Idea is blocking my message to 1900
My number is 9844xxx318. I want to port to jio. Please help

Dear TRAI,

I am logging a complaints against Vodafone. I have changed from postpaid to prepaid on 19 August 2019 for my number 9626X-X7533. After changing I have faced many basic issues like first recharge issue (FRC), no outgoing calls, no incoming calls, no SMS sending and receiving from Aug 19 August 2019.

However after 10 days follow up, FRC issue got resolved and only outgoing calls where enabled. But incoming calls, SMS sending and receiving are not enabled till this date (17 September 2019). Almost 1 month there is no incoming calls and SMS even though I have paid for these services.

Due to Vodafone inability I have suffered a lot in both business and personal life. Since India is turning to digitalis where ever we do any transaction it requires One Time Password OTP but due to this issue I am not able to do any transaction through online banking, not able to book bus, train or flight tickets and also all business calls and personal calls where affected.

I am feeling that I am helpless. I hope TRAI complaint will help me out from this issues by taking it to Vodafone and get it resolved at earliest.

You can reach me on my email address.

Thanks in advance. Looking forward for your positive response.

Regards,
Sivashankar S

gio customer care told me wrong information about network problem solving. they said didn't know about your area net speed improvement time limit,
Reason
November 2018- i will solve your problems please wait 15 days.
But,this problem was not solved.

June 2019-i will solve your network &
net speed problem our technical Team is working in your area.

July 2019- we don't know when solving your area net speed technical problems but,our team is work in process.

I was send more time gio speed problem by trai speed app through but not reply from trai therefore send this message.
Please, give me result & answer trai!

I am trying to port my jio number but UPC code is not coming
Always show the msg incorrect format
Feeling helpless
Talk to jio helpline they say UPC is generated by trai its fault from there side
Now what can I do ?
Please suggest

Airtel has auto renewed my broadband internet connection without my consent for a location where I no longer live. They are changing me ₹6000 despite zero usage.
I had specifically asked them to disconnect the connection when they had called asking for renewal.

I have actual purched jio 4g pach but inernet speed recevied in my location like 3g or 2g

Respected sir,

Since new cable tv act rules has come BRDS(BHIMA RIDHI DIGITAL SERVICE) our selected paid some channels(discovery group channels until now ) not viewing if we ask their answer is some technical problem we will start in two days. Some channels like sony group channels cut down for more than 10days in every month.
Cable service provider insist to remove our favorite paid channels from our selected pack and to watch their providing channels.

After paying also there is no use of cable

Kindly take action.

Thank you,

VISHAL A CHOUGULE
HNo-614/B MATH GALLI
BELGAUM-590001
KARNATAKA
9738330xxx
9980935xxx
0831-240xxxx

Sir I have brought independent DTH connection 3months back while buying company told and to pay 2250 which will be one year subscribtion free including 12 HD channels but immediately after 15 to 20 days removed all HD channels without any intimation.and now removed all main channels plus IPL sports channels.there no office in Hubli and customer service team is not taking the calls always busy.independent TV is chiting the public.kindly look after this matter at the earliest..

I m a vodafone Postpaid customer since last 10 years but unfortunately my monthly rental increase Rs.49.00 to Rs.299.00 without any information. This reason i want to apply Port and pay full payment of my monthly bill . They are not update my bill and cancel my port apply. Can I Legal action against Vodafone?

I have done manytime complaints to jio for slow internet speed on my sim but they always give reply that "work is done on your complaints and your complaints will solve in 120 to 180 days" but still after two year my compalints is unsolved

I am having a DTh connection with TATA Sky having a long duration pack which was cancelled by tata sky and my remaining balance amount transferred to my account. on inquiring I was told that they are following rules set by TRAi. But as per my knowledge TRAI had asked all DTH operators to honour their earlier commitments made to their customers from which they have taken payment for long duration packs. If true what action would be taken on TATa Sky . A case of arm twisting by TATASKY , I will have to take new pack as channels which I used to watch has been blocked,

Me videocon d2h me trai se channel select kiya aur select channel mail kiya par wo log na koi reply kar raha hai na mere plan jo select kiya hoon wo active kar rah hai aur customer care me call karo tu lagta nhi hai aur lagta hai tu hold me kar deta hai plz aap log action le bahut pareshan kar diya hai plz help

I have a indigital cable connection with a set top box. I have not opted for paid sports channel as dd sports channel which is free should be available for viewing. When it is not match time it shows dd sports program fine but during matches it blanks it out. It is trying to force users to buy unnecessary paid sports channel when it is available for free viewing on dd sports. I think it is resorting to unfair trade practices.

Please look into it and resolve ASAP.

Thanks
jaynendra [dot] dhayfule [at] gmail [dot] com
982XXXX547

Trai rule ko jaldi band ker do sir.y aam logo ki pocket money s jeyda Paisa le rehe h

Due to new trai rules and regulation, we I paid 130 RS to D2H videocon, ideally dd sports should be available to watch but as per videocon i can't see because honorable Court has decided during any live match, is it the rules can u please let me knoe ?

On 14 th Feb. 2019, we noticed that the channels we are used to watching in our package "New Diamond" are not coming and a few channels which we normally do not watch are coming. We contacted customercare of d2h Vediocon and were told that as per TRAI order, we must select the channels we wish to see. Accordingly, on 15th Feb, we selected the set of channels on their website and submitted. We waited for 2 days but nothing happened. We continued to get the channels which we normally do not watch. On 17th again we contacted customercare of d2h Vediocon, reporting the situation. We were told that our new package will be activated within 15 minutes, and if not we can "Refresh" from the website. We refreshed but till today (18th Feb.) upto 9 pm, nothing has changed. We continue to receive a large number of Marketing Channels, and a few (mostly free ones) other channels – neither our earlier package "New Diamond" nor the newly selected package.
This is for your information regarding poor service of d2h Vediocon, and necessary action.

Varun Agrawal
Customer Id 2559191 / d2h Vediocon
Ashiana Utsav, Bhiwadi, Rajasthan.

Dear Trai,

I am facing lots of issue while logging to videocon d2h. I need to change my plan as per the TRAI rules but not able to login. I am trying the same since January 2019. There are a lot many issues I am facing:-
1. Not able to login either using app or website.
2. D2h is charging more for each channel day by day. For eg., it is showing aaj tak is for Rs.4 but they are charging Rs. 15.
3. D2h is looting us. I need to port the service provider like we can do on mobile number porting from airtel to voda.

I even called on the customer care number but they are not picking up the call or not able to make a call.
Please look into this matter on priority as videocon is harassing us.

Dear, I am trying to activate new pack as per TRAI rules but I can't because of service of videocon d2h. I called them more than 419 since 2 days but all lines on this route are busy this continuously ringing.once they picked a call and put it on hold and they cut it. So what to do My customer id is 2400####
My mail id is shantanutiwari13 [at] gmail [dot] com

Sir, As per Trai orders I selected my channels and submitted the list on 9th feb 2019. I received a thanking and acceptance message .Also I recharged my account. But suddenly channels have been blocked. After lots of efforts I could be able to connect with customer care representative. But they didn't resume channels nor did they give me any assurance that by a certain time it would be resumed. Pl guide me what to do.

Sir I recharge my AIRTEL DTH on 5th February 2019 as per new package but till date there are no any channels start

Hi,

I am a customer of Videocon d2h.

Since after migration to TRAI's new ruling for channel selection I am facing trouble with my d2h. I had tried calling customer care multiple times but it isn't reachable. There are multiple complaints for the service provider.

1. Website of Videocon d2h (d2h.com) is most of times unresponsive and given 504 error.
2. Somehow after trying multiple times a day, I was able to login to my account only to find most of the broadcaster bouquets are missing from the list. I don't see any bouquet by Zee media in HD section of the website. This is just one of the missing packs, there are multiple packs that are missing.
3. Most importantly they are forcing all 100 F2A channels are per there wish, and misleading by clearly mentioning on there website that it has been mandated by TRAI, which is not the case as TRAI mandated only 25 DD channel.
4. My account was active and had balance yet, they have cut off the broadcast and due to there unresponsive website and unreachable customer care, I am not able to make any selection while d2h is continuously deducting my balance which is ultimately my loss.

I would request to please take strict action against d2h and ensure they can not cheat there customer.

Dear sir,
I have been using videocon d2h services, as i am facing some kinds of problems from this service as i also called them but every time they use to say their is some problem in their server i should contact to them later.after a lot calls they asked about the channels and the channels which i has subscribed are not given only sone channels are their which i am able to see also they are not following new trai rule. I am very disappointed by this service they have a very poor service. I hope that you may think on this issue and also work on it.
Thanks
Regards
subhash jangra.

After new guidelines of trai for DTH Customer for benefits of customers but after new regulations Tata sky not giving me Free to air channel specially (DD Sports) and also after selection of new needed channel my pakage or monthly subscription charges is increased.
Because TRAI objective is To reduce the charge but it's effect native by Tata sky
Please guide me or customers rights thanks

Dear Vodafone Team,

Really poor Services provider i ever seen in my life time , When i compare ( Vodafone ) with Airtel & Jio in my area ,Airtel & Jio is really Awesome ,Bcs i unable to receive and make call inside my home and i have complained more than times to customer care , two times to back end team and even mailed to appellate [dot] tamilnadu [at] vodafone [dot] com ,But still i have not get any remedies for my problems ,

I have 3 Question to Vodafone team ,Which they need to answer

Q 1 ) While taking a postpaid connection your team is Doing Address verification and getting confirmation the area is not negative and checking the customer back ground as well ,But you people are not checking that, "" in that same area are we Guys providing Good coverage for customer usages "" You guys only need customer count not Services "" If customer area is negative you are not giving connection even customer is Good "' If some area you unable to give good coverage in signal why you are selling Your sim card in that Area ,YOU ALSO NEED TO BANNED THAT AREA AS NEGATIVE IN TERMS OF UNABLE TO PROVIDED SERVICE DUE TO UNCAP-ABILITY TO PROVIDED GOOD COVERAGE

Q 2 ) iF I FAIL TO CLEAR MY OUT STANDING WITHIN THE GRACE PERIOD / Bill Period you are charging us Late payment charges ,That we missed to clear your payment ,But what the Heck if you Poor Network Guys fail to clear the issue within time line ( you guys informed ) why you are not ready pay late services charges to consumers , If you cant pay ,you have strong reason , like the SAME WISE WE ALSO HAVE SOME STRONG REASON FOR NON PAYMENT DUE YOU PEOPLE AGREE FOR THAT NO ,YOU GUYS WILL BAR THE NUMBER

Q3 ) IF WE MAILED OR CALLED TO CUSTOMER CARE THEY ARE INFORMING THIS CALL WILL BE RECORDED FOR OUR AUDIT PURPOSE ,OK DID YOU GUYS USED FOR CUSTOMER PROBLEMS NO YOU GUYS ONLY USED FOR INTERNAL QUALITY PURPOSES ,FOR THAT WHY I NEED MY CALL TO GET RECORDED FOR YOUR USAGES ,DID YOU GUYS PAY FOR THAT RECORDING TO ME OR DID YOU GUYS GET APPROVAL FROM ME ,IF YOU USE THE CALL RECORDING TO SOLVE THE ISSUE MEANS WHY MY ISSUES HAS NOT BEEN SOLVED TILL NOW ,AS THE TRAI REGULATION I HAVE FOLLOWED ALL THE INSTRUCTION IN THE TERM OF COMPLAINTS HIREACY ,BUT NO ONE HELPED ME STILL I BEEN AFFECTED , AS A VODAFONE USER THEY FAIL SO MANY STILL FROM LAST 5 DAYS MY CALLER TUNE HAS NOT PLAYING ,MAY I KNOW WHY POOR VODAFONE

I have a Vodafone cs.
My mobile incoming & outgoing call is disabled.c care tell me I am not written you complaint

Dear Sir Please Help Me My No. 96******48 Before This Number operater is vodafone. I am Updated AIRTEL 4G But suddenly My Number Outgoing-Incoming SMS Service Fully Closed By AIRTEL Operator without giving any information. Many Times I Compliant Customer Service Support Team But My Problem Is Not Fixed By AIRTEL Operator Team . Please Help Me.

Dear sir

35₹ is compulsory on every Month.new sim card active time is life time validity so now way I recharge.

I am using idea sim and idea compony threaten me to recharge every month, whether it is necessary or not other wise i will not able to use my incoming as well as outgoing calls, whether i have sufficient balance in my accoun, so what should i do.

Airtel announces .Every month I need to recharge my airtel number for receiving incoming calls. I belongs to poor family residing in tamilnadu.i am doing very small business with this number.already I have changed my portability to Tata DoCoMo to Airtel.so that please consider my complaint to that particular department.

My net pack is full but speed not given by jio .take a action

I have jio sim
My internet package data is full but my internet speed is very slow