Follow us on: 
TP Western Odisha Distribution (TPWODL) Contact No.
Updated on Friday, 8 May 2026 - 11:47am
Email
Organization:
Govt of Odisha Toll free Number(s):
- 1800 3456 798 (For Complaint/Query, 24x7)
- 1912 (For Electricity Related Complaint/Query, 24x7)
All India Number(s):
- 74117 79783 (Missed Call No. For New Connection)
- 81143 93836 (For WhatsApp Support)
Website:
Official Website IVRS Menu: 1800 3456 798
- Press 1: For no power supply or voltage issue
- Press 2: For safety, fire, and emergency
- Press 3: For roof top solar
- Press 4: For others
- Press 9: To speak with the customer care executive
- consumercare [at] tpwodl [dot] com (For Customer Care)
- consumercare [at] tpwesternodisha [dot] com (For Customer Support)
Important Links
Important Contact Details
| Sr No. | Service | Contact No. | |
|---|---|---|---|
| 1 | For Power Theft/Bribery-Related Complaints | 9980558855 | vigilance [at] tpwesternodisha [dot] com |
| 2 | To Install a Rooftop Solar System | 9932925051 | grf [dot] burla [at] tpwesternodisha [dot] com |
| 3 | Agricultural Pump Solarization Program | 9223587443 | - |
Division Wise Officer Emails
| Sr No. | Division Office | |
|---|---|---|
| Customer Care Executives and Divisional Manager Contact Details | ||
| 1 | RED, Rourkela | eerourkela [at] tpwesternodisha [dot] com |
| 2 | RSED, Rourkela | eersed [at] tpwesternodisha [dot] com |
| 3 | SED, Sundargarh | eesundergarh [at] tpwesternodisha [dot] com |
| 4 | RED, Rajgangpur | eerajgangpur [at] tpwesternodisha [dot] com |
| 5 | SED, Sambalpur | eesambalpur [at] tpwesternodisha [dot] com |
| 6 | SEED, Sambalpur | eesambalpureast [at] tpwesternodisha [dot] com |
| 7 | BWED, Bargarh | eebargarhwest [at] tpwesternodisha [dot] com |
| 8 | BED, Bargarh | eebargarh [at] tpwesternodisha [dot] com |
| 9 | JED, Jharsuguda | eejharsuguda [at] tpwesternodisha [dot] com |
| 10 | BNED, Brajrajnagar | eebrajarajnagar [at] tpwesternodisha [dot] com |
| 11 | DED, Deogarh | eedeogarh [at] tpwesternodisha [dot] com |
| 12 | BED, Bolangir | eebolangir [at] tpwesternodisha [dot] com |
| 13 | SED, Sonepur | eesonepur [at] tpwesternodisha [dot] com |
| 14 | TED, Titlagarh | eetitlagarh [at] tpwesternodisha [dot] com |
| 15 | KWED, Bhawanipatna | eekalahandiwest [at] tpwesternodisha [dot] com |
| 16 | KEED, Bhawanipatna | eekalahandieast [at] tpwesternodisha [dot] com |
| 17 | NED, Nuapada | eenuapada [at] tpwesternodisha [dot] com |
| Key Consumer Group and Circle Head Contact Details | ||
| 18 | SE, Rourkela Circle | seecrourkela [at] tpwesternodisha [dot] com |
| 19 | SE, Sambalpur Circle | seecsambalpur [at] tpwesternodisha [dot] com |
| 20 | SE, Bolangir Circle | seecbolangir [at] tpwesternodisha [dot] com |
| 21 | SE, Kalahandi Circle | seeckalahandi [at] tpwesternodisha [dot] com |
| 22 | SE, Bargarh Circle | seecbargarh [at] tpwesternodisha [dot] com |
For Complaint
Level 1:
- For any query/complaint, firstly you have to contact to the customer support center at the details given below:
Toll Free Number: 18003456798 or 1912 ,
For WhatsApp Support: 8114393836, 9980558855
Email: vigilance [at] tpwesternodisha [dot] com
Level 2:
- If your query is not resolved then you can contact to the President's office at the details given below:
Sr No. Districts Contact No. Email Address
(Grievance Redressal Forum,TPWODL,)1 Sambalpur, Jharsuguda, Deogarh and Bargarh 0663-2950601 grf [dot] burla [at] tpwesternodisha [dot] com Burla, At. Qtr. No. SD-6/2, Saurav Vihar, Near NAC College, Burla, Sambalpur-768017 2 Sundergarh 0661-2952614 grf [dot] rourkela [at] tpwesternodisha [dot] com , presidentgrfrkl [at] gmail [dot] com Rourkela,At. Plot No. UU/9, Civil Township,Rourkela-769004,
Sundergarh3 Bolangir &
Sonepur,
Kalahandi And
Nuapada Districts06652-235741 grf [dot] bolangir [at] tpwesternodisha [dot] com ,
grfwesco [dot] bgr [at] rediffmail [dot] comBolangir, At. WESCO Guest House,
In front of Children's Park,Near Collector Residence,Bolangir-7670014 Kalahandi & Nuapada 06670-230012 grf [dot] bhawanipatna [at] tpwesternodisha [dot] com Bhawanipatna, At-Plot no-283,Purunapada,
Circuit House Road, Beside Income Tax Office,Bhawanipatna, Kalahandi,7660015 Bargarh 06646-230135 - Bargarh, At- First Floor, Raymond Building, Bandutikira Chowk, PO/PS/Dist- Bargarh, Pin- 768028
- If still you are not satisfied with above levels then you can contact to Office of the Ombudsman-II at the details given below:
Contact No.: 0674-2543825,
Email: ombudsmantwo [at] gmail [dot] com
Address: Odisha Electricity Regulatory Commission
At. Qrs. No-3R-2(S), Gridco colony,
P.O: Bhoinagar, Bhubaneswar, Pin- 751022,
Dist- Khordha, Odisha.
Fax No.: 0674-2546264
Solar Rooftop Services Contact Details
| Sr No. | Name | Contact No. | |
|---|---|---|---|
| 1 | Shri. Jagdeep S. Sangwan, HoD Connection Management | 9820850713 | jagdeep [dot] sangwan [at] tpwodl [dot] com |
| 2 | Shri. Suvodip Saha | 9932925051 | suvodip [dot] saha [at] tpwodl [dot] com |
| 3 | Shri. Dayanand Vanmore | 9223587443 | dayanand [dot] vanmore [at] tpwodl [dot] com |
PM Surya Ghar Yojna Nodal/Central Officers
| Sr No. | District | Nodal Officer | Contact Detail |
|---|---|---|---|
| District Nodal Officers | |||
| 1 | Bolangir | Shibani Shankar Ratha | 9437368001 |
| 2 | Bargarh | Sukanti Dash | 9438292606 |
| 3 | Sambalpur | Swati Mishra | 9437240959 |
| 4 | Deogarh | Subhankar Roy | 9658404064 |
| 5 | Kalahandi | Rajesh Kumar Pradhan | 8093310302 |
| 6 | Sonepur | Pranab Kumar Ratha | 9437058268 |
| 7 | Jharsuguda | Rajesh Kumar Pandey (B) | 9437393285 |
| 8 | Nuapada | Amit Kumar | 7978758367 |
| 9 | Sundargarh | Swagatika Swain | 9437290279 |
| Central Officers | |||
| 10 | - | Shreenibas Swain | 8093247931, shreenibas [dot] swain [at] tpwesternodisha [dot] com |
| 11 | - | Adisrestha Senapati | 9583735572, adisrestha [dot] senapati [at] tpwesternodisha [dot] com |
Registered/Corporate Office
TP Western Odisha Distribution Ltd
Burla, Dist. Sambalpur,
Odisha - 768017
Contact No.: 0663-2431984
Email:
tpwodl [at] tpwesternodisha [dot] com
Fax: 0663-2432113
