I travelled from Hanoi to Mumbai on 23/10/2023 and left my iPad on the flight. Have been unable to get response and was told flight checked and no iPad found . But today on 24/10/2023 the location of the same iPad shows as Hanoi international airport. Pls help me to get my iPad back

Reservation number 8ZDAAN

I request you to change my flight departure airport from Hue to Danang

You can move it to 9 am flight from Danang to Ho CHi minh city
or 10.30 flight from Danang to Ho CHi minh city

Regards

Parag Tita

Please reschedule my flight due to covid19. My booking PNR : xU3TNx.

We want to book for the date of xx Dec to xx. We have attached the schedule for your reference. We want to book this under low fare category which is INR 2300.

Kindly reschedule our current flight from dated xx June to xx June xxxx TO dated xx Dec to xx Dec.

New Booking Proposal

Xx Dec, xxxx
From : Delhi International airport , India
To : Hanoi, Vietnam

Xx Dec, xxxx
From : Hanoi, Vietnam
To : Delhi International airport , India

Kindly, arrange a call for any query regarding the same. Hopefully we will get the amendments as soon as possible.

Hi,

My name is GEETA SHARMA. In my passport in Given Name my full name which is GEETA SHARMA is mentioned and in the passport SURNAME/ FAMILY Name is Missing (Blank).

Therefore, please advise me on what should be written in the Given Name & Surname while booking the ticket.

Thank You

Geeta Sharma

Please note that due to medical reasons, I have canceled the ticket. I was supposed to receive the credit note, but it’s been more than 3 months, and I haven’t received the credit note yet.

Please look into it on an urgent basis and provide me with the credit note or voucher asap. I need to book the tickets urgently. Please refer to the attached ticket.

PNR -ZC223C
Regards,
Ajay Tiwari

Please kindly inform the options for the flight with the closest available date and time to our original booking you can rebook us on without fee.
Booking Date 06/02/2023 but i received email saying that Due to operational reasons, your flight has been canceled.
Please contact our hotline or our email address at skd [at] vietjetair [dot] com to choose one of these solutions:
- Change your itinerary to another equivalent flight from/to India operated by Vietjet without fee.
- Refund your ticket as CREDIT SHELL account entitled to the passenger name on the booking number and apply your request via our E-form at https://eforms.vietjetair.com/Callcenter/RefundRequest
- Furthermore, to use your Entitled Creditshell account to buy new ticket or add-on services for the original passenger on the old ticket, please access our Transferring Creditshell request form at: https://eforms.vietjetair.com/Callcenter/TransferRequest
- Refund your ticket back to the original payment method within 30 working days from the refund request date.
Notice: Any change on the booking must be completed 3 hours before the departure time on your booking and the ablove solution is only applied once time per booking.

But I cannot contact the customer service India number no one is responding. If there is no other option kindly cancel my booking and give me full refund.
Thank you

This Airlines is providing worst services. I have booked my flight and they have cancelled the operations from Hyderabad and Bangalore. When I tried to reach them no one responded. I have re booked again from another location and they charged $200 USD. When I asked in VietJet office in Hanoi they are helpless and no one cared it.

PRN:
RR2DYU
Y9JU2G

vinod [dot] kumar [dot] thumma1 [at] tripdetailsnow [dot] com
vinod [dot] ku1 [at] journeyspecificationstrip [dot] com

Kính gửi Quý khách,

CSKH đã tiếp nhận trường hợp của Quý khách và đã tạo yêu cầu tương ứng, CSKH sẽ phản hồi lại Quý khách trong thời gian sớm nhất.

Cảm ơn Quý khách.

=======
Dear Our valued customer,

Your request has been recorded with equivalent ticket number. We will respond to you as soon as possible upon to our ability.
Thank you for your email.

Sincerely,
Vietjet’s Customer Service Center

Hi

I am trying to call helpine, but number not working, i have also emailed to 1900XXXX [at] vietjetair [dot] com last week twice, but haven't received any reply from them.

I booked ticket with this airlines via cleartrip, but due to medical emergency we asked airlines to cancel the ticket, they provided us with a open ticket, that is valid for 1 year.
Now to rebook this flight, cleartrip says that as it is open ticket, it will be booked by airlines only and i should directly talk to airlines and i cannot reach to airlines. This is very chaotic. Please help.

Thanks
Bhavya

Hello Sir/Ma’am
I have tried to book the 20kgs luggage thrice for the flight from Mumbai to Bali and every time the money was deducted and the booking failed. Could you please look into it as we have to leave on Sunday!!

I tried to book baggage for flight from Mumbai to Bali PNR - MME93Q ,my money got deducted thrice from my account and the payment failed each time. Kindly refund my money back. Is this FRAUD AIRLINE, no response to my emails

Please note when I tried to add an additoinal baggage to my booking, the payment failed. However the amount got deducted from the debit card.
Kindly let me know what needs to be done for this

This morning when I tried to buy BAGGAGE 15 kg. each for my To & Fro Flights (Delhi-Hanoi-Delhi) & Hot Meal & put my credit card details for it, I received a message that the transaction failed but I can see that USD 19.00 has been deducted already.

Please advise what to do now, as I need 15 kg. extra allowance for my baggage (both the Flights). $ 19 has already been deducted.

Niraj Varma

My flight is on 5th April,2020 from Delhi to Bali and Indian Government has cancelled Visa till 15th April,2020 so what about my refund status

Dear Vietjet airline,
I am one of the customers who bought the tickets of vietjet airline to go to South Korea for attending university.I bought three tickets to go on Feb 21st with flight number VJ918 from Yangon to Hanoi airport and with VJ982 from Hanoi to busan airport.Passenger names are Mrs.Aye Aye Thet,Mr.Sai Sai Li,and Ma.Nang Paung Li.As I am a student who have to stay there,the left two who sent me to Korea bought the return ticket on Feb 29th with flight number VJ981 from Busan to Hanoi airport and with VJ917 from Hanoi to Yangon airport.You can check this out.Unfortunately,we heard the news of new corona virus outbreak is getting worse and emergency situation in Korea.That’s why regarding as the rules of airlines,we paid extra charges of postponement.I postponed the flight on 1st of the March and March 7th for returning home.But you also heard the current situation and news of Korea are getting serious and getting higher the infection rate.In the case of school,it’s inconvenient to attend the school at the date I postponed.I overdue my the tuition payment time and I cannot attend my university coz of this outbreak.I can’t afford to pay the extra money for another postponement.I costs a lot of money for flight and we don’t want to go to a bad place in current situation.If I have an exception like miss my flight or something,you can withdraw my airfare and I will accept it.But now this is the international terrible situation,I’d like you to think about us.Moreover,I would like you to do something that is good or convenient way for customers in this situation.At the very least,plz we want a refund minus a cancellation fee or we can be used to go with this tickets whenever we want to go or something.I am looking forward to your kind reply.
Best regards,
Nang Paung Li(Myanmar)

Am Indian I am traveling from dps airport to ccu airport India via sgn airport. But my flight from dps to sgn by viet jet and sgn to ccu is indigo. With different pnr Number. So do I need any visa on sgn Airport. Like transit visa. And layover of 9hrs in sgn. And dps will allow me or sgn Will allow ME to fly from both countries. I don't have any visa. It's my Return journey.