Tata Tele Business Services Customer Care No. 1800 266 1515

Organization:

tatateleservices.com

Toll free Number(s):

1800 266 1515 (For Customer Support, 24x7)
1800 266 1800 (For Product Related Query)
1800 266 1111 (For WhatsApp Support, Mon-Fri, 10am-6pm)

All India Number(s):

022-66 55 1515 (For WhatsApp Support, 24x7)

Website:

Official Website

IVRS Menu:

IVRS Menu : 1800 266 1515	IVRS Menu : 1800 266 1800
Select Your Preferred Language Press 1 : For voice and data telecom products Press 1 : For broadband and landline Press 2 : For leaseline, primary rate interface, other data and voice product Press 3 : For wifi related query Press 4 : To speak with customer support representative Press 2 : For smart slow Press 3 : For other cloud based services like NS365 exotel security. Press 4 : For national do not call registry and unsolicited commercial communications related query Press 5 : To buy new connection Press 1 : To buy new connection Press 2 : For an existing customer	Select Your Preferred Language Press 1: If you are interested in any of our Tata tele business products and services Press 1 : For new enquiries and upgrades Press 2 : If you are an existing customer of Tata tele business services Press 2: If you are an existing customer of Tata tele business services Press 3: If you are a home user

IVRS Menu : 1800 266 1515

IVRS Menu : 1800 266 1800

Select Your Preferred Language

Press 1 : For voice and data telecom products
- Press 1 : For broadband and landline
- Press 2 : For leaseline, primary rate interface, other data and voice product
- Press 3 : For wifi related query
- Press 4 : To speak with customer support representative
Press 2 : For smart slow
Press 3 : For other cloud based services like NS365 exotel security.
Press 4 : For national do not call registry and unsolicited commercial communications related query
Press 5 : To buy new connection
- Press 1 : To buy new connection
- Press 2 : For an existing customer

Select Your Preferred Language

Press 1: If you are interested in any of our Tata tele business products and services
- Press 1 : For new enquiries and upgrades
- Press 2 : If you are an existing customer of Tata tele business services
Press 2: If you are an existing customer of Tata tele business services
Press 3: If you are a home user

Email

listen [at] tatatel [dot] co [dot] in (For General Query)
1515 [at] tatatel [dot] co [dot] in (For Queries/Complaints)

Important Links

Important Contact Details

Sr No.	Service	Contact Detail
1	For Consumer Care (From Tata Teleservices Limited Landline)	121, 198, 1909
2	For Non Technical Services/Complaint	1515 [at] tatatel [dot] co [dot] in
3	For Technical Services	data [dot] enterprise [at] tatatel [dot] co [dot] in
4	For Product Related Enquiry	dobig [at] tatatel [dot] co [dot] in
5	For Value Added Services, Training and Support	partner [dot] connect [at] tatatel [dot] co [dot] in

Broadband Customer Care Centers Contact Details

Customer Service Number: 18002661515 (Same For All)
Service Short Code: 121

Sr No.	Location	Address (Tata Teleservices Limited)
1	Andhra Pradesh	Gyan Peeth, Hardware Park, Plot No: 1 to 5, (Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam, Ranga Reddy Dist., Hyderabad, Andhra Pradesh - 500005
2	Bihar and Jharkhand	Shyama Bhawan, Near Laxmi Nursing Home, West Boring Canal Road, Patna - 800001
3	Gujarat	Westgate - 22^nd Floor, West Gate, YMCA Club, S.G. Highway, Ahmedabad - 380015
4	Haryana/Himachal Pradesh	C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
5	Karnataka	A Block, 2^nd Floor, Silicon Terraces, # 30/1, Hosur Main Road, Koramanagala, Bangalore - 560 0095.
6	Kerala	5^th Floor, SL Plaza, Palarivattom, Kochi - 682025
7	Kolkata	PS Srijan Tech Park 12^th Floor, DN 52, Sector V, Salt lake City,Kolkata - 700091
8	Madhya Pradesh and Chattisgarh	Kwality Globus, Permalli Wallace Compound, Hoshangabad Road, Bhopal - 462011
9	Mumbai	D-26,TTC Industrial Area,MIDC Sanapada, P.O Turbhe Mumbai - 400703
10	Orissa	Module A&B, 4^th Floor, Fortune Tower, Chandrashekharpur, Bhubhaneshwar - 751023
11	Punjab	C-125, Industrial Area, Phase-8, Mohali,Punjab - 160071
12	Rajasthan	The Guman-1, Amrapali Circle, Vaishali Nagar, Jaipur, Rajasthan - 302021
13	Rest of Maharashtra	Al Aqmar Building, Behind Kala Niketan, Opp. Sancheti Hospital, Ganesh Khind Road, Shivaji Nagar, Pune - 411005
14	Rest of West Bengal	M/s Video Plaz, City Residency complex, Sahid Khudiram Sarani, City Centre, Durgapur, West Bengal - 713216
15	Tamil Nadu	13^th Floor Prince Info City 2, 283, 284 Old Mahabalipuram Road, Kandhanchavadi, Chennai - 600 096
16	UP East	2 RF, Bahadur Ji Marg, Behind Shakti Bhawan, Lucknow, UP - 226001
17	UP West	501, Mangal Pandey Nagar, Main University Road, Meerut - 250004
18	Delhi	2A, Old Ishwar Nagar, Main Mathura Road, New Delhi - 110065

For Complaint

Level 1 :

For any query/complaint, you can contact through the details given below:
Contact No.: 18002661515 (Toll Free), 198
Email: 1515 [at] tatatel [dot] co [dot] in
Your complaint will be resolved within 3 days.

Level 2 :

If you complaint is not resolved, then you can contact the appellate authority through the details given below:
Timing: Mon-Fri, 9:30am-6pm (Same For All)

Sr No.	State	Email	Address (Tata Teleservices Limited)
1	Andhra Pradesh/Telangana	appellate [dot] ap [at] tatatel [dot] co [dot] in	Gyan Peeth, Hardware Park, Plot No: 1 to 5, (Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam, Ranga Reddy Dist, Hyderabad, Telangana 500005
2	Bihar	appellate [dot] bh [at] tatatel [dot] co [dot] in	3^rd Floor, Voltas House, Opposite Hotel Ginger, Main Road, Bistupur, Jamshedpur-831001
3	Delhi	appellateauthority [dot] delhi [at] tatatel [dot] co [dot] in	Level 3, Max Towers, Plot No. C-001/A/1, Sector 16-B, Noida, Uttar Pradesh-201301
4	Gujarat	appellate [dot] gj [at] tatatel [dot] co [dot] in	22^nd Floor, West Gate, Near YMCA Club, S G Highway, Ahmedabad, Gujarat 380015
5	Haryana	appellate [dot] har [at] tatatel [dot] co [dot] in	C-125, Phase 8, Industrial Focal Point, Mohali, Punjab - 160071
6	Himachal Pradesh	appellate [dot] hp [at] tatatel [dot] co [dot] in	C-125, Phase 8, Industrial Focal Point, Mohali, Punjab - 160071
7	Karnataka	appellate [dot] kk [at] tatatel [dot] co [dot] in	A Block, 2^nd Floor, Silicon Terrace, No. 30/1, Koramangala Hosur Main Road, Bangalore - 560095
8	Kerala	appellate [dot] kerala [at] tatatel [dot] co [dot] in	A Block, 2^nd Floor, Silicon Terrace, No. 30/1, Koramangala Hosur Main Road, Bangalore - 560095
9	Kolkata	appellate [dot] kol [at] tatatel [dot] co [dot] in	P. S. Srijan Tech Park, DN-52 Sector - 5, 15^th Floor, Salt Lake, Kolkata - 700091
10	Madhya Pradesh	appellate [dot] mp [at] tatatel [dot] co [dot] in	Plot No -1,2,3 Kwality Globus, Permali Wallace compound, Opp. R.B.I, Hoshangabad Road, Bhopal-462011
11	Mumbai	appellate [dot] mum [at] tatatel [dot] co [dot] in	D-26, TTC Industrial Area, MIDC Sanpada, Thane Belapur Road, P.O Turbhe Navi Mumbai - 400703
12	Odisha	appellate [dot] orissa [at] tatatel [dot] co [dot] in	Fortune Towers, 3^rd Floor, Module B & C, Chandrasekharpur, Bhubaneswar - 751023
13	Punjab	appellate [dot] pun [at] tatatel [dot] co [dot] in	C-125, Phase 8, Industrial Focal Point, Mohali, Punjab - 160071
14	Rajasthan	appellate [dot] raj [at] tatatel [dot] co [dot] in	Guman 1, Near Amrapali Circle, Vaishali Nagar, Jaipur - 302021
15	Maharashtra	appellate [dot] rom [at] tatatel [dot] co [dot] in	Plot No -1,2,3 Kwality Globus, Permali Wallace compound, Opp. R.B.I, Hoshangabad Road, Bhopal - 462011
16	West Bengal	appellate [dot] wb [at] tatatel [dot] co [dot] in	P. S. Srijan Tech Park, DN-52, Sector - 5, 15^th Floor, Salt Lake Kolkata - 700091
17	Tamil Nadu	appellate [dot] tn [at] tatatel [dot] co [dot] in	No.283 & 284, 6^th & 13^th Floor, Prince Info City - II, Rajiv Gandhi Salai, Kandhanchavadi, Chennai - 600096
18	Uttar Pradesh - East	appellate [dot] upe [at] tatatel [dot] co [dot] in	Prem Plaza, 2, R F Bahadurji Marg, Behind Shakti Bhawan, Lucknow - 226001
19	Uttar Pradesh - West	appellate [dot] upw [at] tatatel [dot] co [dot] in	Prem Plaza, 2, R F Bahadurji Marg, Behind Shakti Bhawan, Lucknow - 226001

Your complaint will be resolved within 39 days.

Level 3 :

If your complaint still not resolved, then you can contact the department of telecommunications (DOI), public grievance cell through the details given below:
Contact No.: 011-23356666
Address: 112, Sanchar Bhavan, 20,
Ashoka Road, New Delhi - 110001
Fax No.: 011-23357777
You can also lodge your complaint online through Sanchar Sathi Portal .

Office Addresses

Sr No.	Office	Address (Tata Teleservices Limited)
1	Registered Office - 1	D- 26, TTC, Industrial Area, MIDC Sanpada, Turbhe, Navi Mumbai - 400 703 Maharashtra Contact No.: 18002660000 Email: ttldlt [at] tatatel [dot] co [dot] in
2	Registered Office - 2	Jeevan Bharti Building, Tower-1, 10^th Floor, 124, Connaught Circus New Delhi - 110001