Tata Motors Finance Customer Care No. 1800 209 0188

Email

• customercare [at] tmf [dot] co [dot] in (For Customer Support)
• customercare [at] tatacapital [dot] com (For General Support)

Important Links

• Contact Support
• Branch Locator
• Frequently Asked Questions

For Complaint

Level 1:

• For any query/complaint you can contact at the details given below:
  Contact No.: 18002090188 (Mon-Sat, 9am-7pm), 7700910888 (WhatsApp)
  Email: customercare [at] tatacapital [dot] com
  Branch Timing: Mon-Fri, 10am-5pm, Sat, 10am-2pm

Level 2:

• If your query is still not resolved within 10 days or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Grievance Redressal Officer at the details given below:
  Contact No.: 022-69682458
  Email: gro [dot] motorfinance [at] tatacapital [dot] com
  Address: Tata Capital Limited 2^nd Floor,
  A Wing, I-Think Techno Campus, Off Pokhran Road No. 2,
  Thane (West), Maharashtra 400601

Level 3:

• If your query is not resolved within 30 days or you are not satisfied with the resolution given, then you can escalate your complaint to Central Banking Ombudsman at:
  Contact No.: 14448 (9:30am-5:15pm)
  Address: Centralised Receipt and Processing Centre (CRPC),
  Reserve Bank of India, 4^th Floor,
  Sector 17, Chandigarh - 160017
• You can also lodge complaint online through Complaint Management System (CMS) Portal .

Registered Office

Tata Motors Finance,
14 4^th Floor Sir HC Dinshaw
Building 16 Horniman Circle Fort
Mumbai 400 001 Maharashtra

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