Tata AIG General Insurance Customer Care No. 1800-266-7780

Toll free Number(s): 
  • 1800 266 7780
  • 1800 22 9966
All India Number(s): 
  • 1860-266-9966

E-Mail :

customersupport [at] tataaig [dot] com

Grievance Redressal

Stage 1

  • Call toll free number " 1800-266-7780 " or "022-66939500"
  • Or you can mail on this mail id "customersupport [at] tataaig [dot] com"

Stage 2

  • If you are not satisfied with above level you can mail to Manager-Customer services on " manager [dot] customersupport [at] tataaig [dot] com"

Stage 3

  • If you are not satisfied with manager level you can mail to Head-Customer services on " head [dot] customerservices [at] tataaig [dot] com"

List of Grievance Redressal Officer

List of Nodal Officers

Location of the Office of the Ombudsman Nodal Officer Phone Number Address
AHMEDABAD Mr. Shivang Patel 079-49002500 Office no. 2-A, 2nd Floor, Turquoise, Panchawati Cross Road, C.G.Road, Ahmedabad- 380006
CHENNAI Ms. Anuradha Ravi 044-66220222 2nd Floor ,Samson Towers, 403 L Pantheon Road, Egmore, Chennai 600008
NEW DELHI Mr. Sanjay Bhagat (For Delhi & UP) 0120-6217700 Unit Nos. 810-816, 8th floor, World Trade Tower, Plot no. C-001, Sector-16, Noida – 201301, Uttar Pradesh
HYDERABAD Mr. Nandakumar Murthy 040-66864900 5th & 6th Floor, Imperial Towers, H. No 7-1-6-617/A, GHMC No - 615, 616, Ameerpet, Hyderabad-500016
KOLKATA Ms. Tanima Chatterjee 033-40806100 2nd flr, Constantia Bldg,11 Dr. UN Brahmachari Road, Kolkatta-700017
MUMBAI Mr. Imtiyaz Malik 022-62606364 2nd Floor, Citi Tower, 61, Dr. S.S.Rao Road, Next to M.G.M Hospital, Parel(E), Mumbai - 400012
BHOPAL Mr. Happy Raikwar 9136160376 2nd Floor, Amit Complex, Plot No. 66, M.P.Nagar Zone 2, Bhopal – 462011
BHUBANESHWAR Mr. Swarup Kumar Paul 7400010437 Unit No. 3 B, 5th Floor, BMC Bhawani Commercial Complex, Saheed Nagar, Bhubaneshwar - 751 007
CHANDIGARH Mr. Mahipal Chaudhary 9041060689 2nd floor,SCO-232/234,Sector34,Chandigarh-160022
GUWAHATI Mr. Tridip Dowri 7400412877 3rd Floor, Mayur Gardens, Opp. HDFC Bank, G.S Road, Guwahati 781005
KOCHI Mr. Sijo Jose 9136985365 Grand Bay, Cochin Corporation No. 64/2451 F1, 3rd Floor,Kattakara Junction, Kaloor Kadavanthra Road, Kaloor, Cochin - 682017
LUCKNOW Ms. Ashwini Jaiswal 9044010979 Unit No. 407-A, 4th floor, Ratan Square, 20A, VS Marg, Lucknow - 226001
BENGALURU Mr. Alok Gupta 080-66272829 2nd floor, JP & Devi Jambukeswar Arcade, No.69 Millers Road, Bangalore -560 052
JAIPUR Mr. Anil Kumar 7400010048 Office no. F -3, Shreeji Towers, C - 99, First Floor, Subhash Marg, C - Scheme - Jaipur - 302001
PATNA Mr. Ranjit Singh 7400010467 Unit No. 401, 4th Floor, Ams Park, Boring road Crossing, Patna - 800001
NOIDA Mr. Sanjay Bhagat (For Delhi & UP) 0120 -6217700 Unit Nos. 810 -816, 8th floor, World Trade Tower, Plot no. C -001, Sector -16, Noida – 201301, Uttar Pradesh
PUNE Ms. Kirti Ballal 020 -67449596 3rd Floor, The Orion, Koregaon Park Road, Opp. St. Mira's College for Girls, Arjun Mansukhani Path, Pune - 411 001, Maharashtra

SMS Service

Send format with Registered phone number to 5676799

Service Format
MOBILE NUMBER REGISTRATION REG <space> 10 digit policy no <space>(Insured's DOB in DDMMYYYY format) <space> (Sum Assured)
NAV AND FUND VALUE NAV <space> 10 digit policy no
POLICY INFORMATION POL <space> 10 digit policy no
EMAIL ID UPDATION EMAIL <space> 10 digit policy no <space> email address
PREMIUM CERTIFICATE PCT <space> 10 digit policy no <space> email address (in case you wish to receive by email, else will be sent to your communication address) <space> financial year (yyyy-yyyy format)
RENEWAL PREMIUM RECEIPT RPR <space> 10 digit policy no <space> email address (in case you wish to receive by email, or it will be sent to your communication address)
UNIT STATEMENT UST <space> 10 digit policy no <space> email address (in case you wish to receive by email, or it will be sent to your communication address)
HELPLINE SHORTCODES To get the list of SMS shortcodes, please send HELP to 5676799 Summary of all short codes within 2 minutes
USER ID UID <space> 10 digit policy no
CREDIT CARD EXPIRY DATE CED <space> 10 digit policy no <space> Last 4 digits of the credit card no <space>> new expiry date in MM/YY
AADHAAR Aad <space> 10 Digit Policy no <space> 12 digit Aadhaar no
PAN PAN<space> 10 Digit Policy no <space> PAN No

NRI Helpline Number

Number:+91-80- 67603700

Registered Address

Peninsula Business Park, Tower A
15th Floor, G.K. Marg, Lower Parel
Mumbai - 400 013, Maharashtra, India


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