IVRS Menu
- Press 1: For orders
- Press 1: To enquire about placing a new order.
- Press 2: To enquire about an existing order.
- Press 3: For corporate gifting or bulk enquires.
- Press 2: For returns and replacements
- Press 1: For assistance regarding returning a order.
- Press 2: For products replacement.
- Press 3: For refunds
- Press 1: For questions about refunds.
- Press 2: To check the status of an existing refund request.
- Press 4: For repair
- Press 1: To enquire about a product repair.
- Press 2: For warranty information.
- Press 9: For general enquires or to speak to customer service representative.
- Press 1: For all other enquires.
- Press 2: To speak with a customer service representative.
Email
- customercare [at] sylvi [dot] in (For Customer Support)
Important Link
To Buy Online
Return/Refund/Cancellation And Warranty
- For any query related to return/refund/cancellation and warranty you can contact at 9687660234 or mail at customercare [at] sylvi [dot] in .
- For return, you can make a request within 10 days after receiving the order.
- For cancellation, you have to make a request before the order is shipped
- For prepaid orders, refund will be initiated within 3-7 days in the original payment method and for COD orders, refund will be initiated within 24 hours in the form of store credits.
- Warranty for all sylvi products is for a period of 1 year.
- For warranty registration you can also fill this Form .
- For more information related to return/refund/cancellation and warranty .
Registered Office
Style Feathers,
4002, 4th floor, Silver Business Point,
Nr. Uttran Amroli ROB Approach, Uttran,
Surat Gujarat, India - 394105
Social Sites