Email

• reach [dot] info [at] swarovski [dot] com (Customer Support)

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• Frequently Asked Questions
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For Order Return

• Swarovski allows you to return a purchased item within 14 days of receiving it, except for gift cards.
• To receive a refund, the item must be in good condition, unworn, unused, and undamaged.
• You must also send the item back in the original Swarovski packaging.
• You need to include the Return Form with your return.
• For More Information Read.

Head Office

Swarovski India Private Limited
12th Floor, One Horizon Centre,
DLF Phase V, Sector 43, Golf Course Road
Gurugram - 122002
India
Opening hours: Mon - Fri, 9:00 - 4:30 

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