Email

• customercare [at] swarafincare [dot] com (For Customer Support)
• info [at] swarafincare [dot] com (For General Information)

Important Links

• Contact Form
• Frequently Asked Questions

For Complaint

Level 1 :

• If you have any query/complaint you can visit your nearest branch or contact at details given below:
  Contact No.: 9810970292
  Email: customercare [at] swarafincare [dot] com
  Timing: Mon-Fri, 9am-5:30pm

Level 2:

• If your complaint is still not resolved, then you can contact to the grievance redressal officer through details given below:
  Contact: 0124-4238016
  Email: mukund [at] swarafincare [dot] com
  Address: 3^rd Floor, Plot No - 4112, Ashok Marg,
  Sector - 27, Gurgaon, Haryana, India, Pin Code - 122009

Level 3 :

• If your complaint is still not resolved, then you can contact to the chief executive officer through details given below:
  Contact: 0124-4238016
  Email: dev [dot] verma [at] swarafincare [dot] com

Level 4 :

• If your complaint is still not resolved or you are not satisfied with the conclusion, then you can contact to the RBI Ombudsman through details given below:
  Contact: 022-23084121
  Email: helpdnbs [at] rbi [dot] org [dot] in
  Address: DNBS, Mumbai Regional Office, RBI Building,
  3^rd Floor, Opp. Mumbai Central Railway Station, Mumbai-400008
• You can also lodge your complaint online through RBI Complaint Management System (CMS) Portal .

Office Addresses

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