International Numbers:
651-905-2737 (For Customer Service And Sun Country Rewards, 7 days a week, 24/7)
Important Links
Lost / Damaged / Delayed Baggage
- For any query/complaint related to Lost / Damaged / Delayed Baggage, you can call at 612-970-3576
- If your baggage is delayed/damaged, you have to report it within 4 hours of your flight arrival within the United States, Puerto Rico and the U.S. Virigin Islands.
- If your baggage is delayed in international travel, then you have to report it within 21 days.
- For damaged baggage in international travel, you have to report it within 7 days.
- For more information Please Read .
SMS Service
Text us directly at 651-905-2737 with "hello"
Monday-Sunday 6:00am - 10:00pm (Central Time)
Message and data rates may apply
For Group Travel
Timing: Monday-Friday (Closed Major Holidays) 8:30am - 5:00pm (Central Time)
For Group Travel, you can fill this Group request Form
Other Contact Details
| Sr No. |
Service |
Contact No. |
| 1 |
Air Travelers with Disabilities within United States |
1 (800) 778-4838 (voice)
1-800-455-9880 (TTY) |
| 2 |
For Aviation Consumer Protection Division |
(202) 366-2220 (voice)
(202) 366-0511 (TTY) |
| For Charter flights, you can also fill this Charter request Form |
Corporate Office
Sun Country Airlines
2005 Cargo Road
Minneapolis, MN55450
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