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Sterling Holiday Resorts Customer Care No. 951 480 0900
Updated on Thursday, 2 April 2026 - 3:44pm
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Organization:
Sterling Holiday Resorts All India Number(s):
- 951 480 0900 (Customer Support For Guests, Mon-Sat, 9:30am-6:30pm, Public Holidays, 9:30am-5pm)
- 900 330 2727 (Customer Support For Member, Mon-Sat, 9:30am-6:30pm, Public Holidays, 9:30am-5pm)
Website:
Official Website IVRS Menu:
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Select your preferred language
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- crs [at] sterlingholidays [dot] com (For General Support)
- feedback [at] sterlingholidays [dot] com (For Members/Feedback Support)
Important Links
Branch Contact Details
| Sr.No. | Location | Contact No. | Office Timing | Address (Sterling Holiday Resorts Limited) |
|---|---|---|---|---|
| 1 | Bangalore | 080-49125122, 080-49125124, 080-49125100 | Mon-Fri, 9:30am-5:30pm, Saturday, 9:30am-1:30pm |
Unit no 1113 -1114, B-Wing, Mittal Towers,, 11th Floor, Mahatma Gandhi (MG) Road, Ashok Nagar,, Landmark : Next to Trinity Metro Station,, Bengaluru - 560001. Karnataka. |
| 2 | Chennai | 044-42573300 | Mon-Fri, 10am-5pm, Saturdays, 10am-1:30pm |
236, 4th Floor, Purva Primus, Okkiyampettai, Old Mahabalipuram Road, Thoraipakkam, Chennai - 600097. Tamilnadu. |
| 3 | Coimbatore | 0422-2233999 | Mon-Fri, 10am-5pm, Saturdays, 10am-1:30pm |
No 443, Magnum Towers, 3rd Floor, East Wing, Dr.Nanjappa Road,, Coimbatore - 641018. Tamil Nadu. |
| 4 | Gurgaon | 0124-4747700 | Mon-Fri, 9:30am-5pm, 1st, 2nd , 3rd & 4th Saturday: 9:30am-4pm 5th Saturday (If applicable in a month then the office timing will be): 9:30am-1pm |
No. 202-203, 2nd Floor, DLF Corporate Park, Block - 4A, M.G. Road, Gurgaon - 122002. Haryana. |
| 5 | Indore | 9229111169, 8839855609 | Mon-Fri, 9:30am-5pm, 1st, 2nd , 3rd & 4th Saturday: 9:30am-4pm 5th Saturday (If applicable in a month then the office timing will be): 9:30am-1pm |
C/o SOTC Travel Limited, 101 J V Complex Opp. Abhay Prashal, 2/13 R. S Bhandari Marg, Race Course Road, Indore - 452001. Madhya Pradesh. |
| 6 | Ernakulam | 9048235460 | Mon-Fri, 9:30am-5:30pm, Sat: 9:30am-1:30pm |
Thomas cook Palal Tower, 1st Floor, Mahatma Gandhi Rd, near Tanishq Jewellery, Ravipuram, Ernakulam - 682016. Kerala. |
| 7 | Kolkata | 9073935333 | Mon-Fri, 9:30am-5pm 1st, 2nd , 3rd & 4th Saturday: 9:30am-4pm 5th Saturday (If applicable in a month then the office timing will be): 9:30am-1pm |
A-7, Barick Bhavan, No:8 Chittaranjan Avenue,, 2nd Floor, Chandni chowk, Kolkata - 700072. West Bengal. |
| 8 | Lucknow | 7824852181 | Mon-Fri, 9:30am-5pm 1st, 2nd , 3rd & 4th Saturday: 9:30am-4pm 5th Saturday (If applicable in a month then the office timing will be): 9:30am-1pm |
Thomas Cook (India) Limited, J J Market, Shop, 1st Floor, Plot No.31/69, M.G.Road, Hazratganj, Lucknow - 226001. Uttar Pradesh. |
| 9 | Mumbai | 022-61848265 | Mon-Fri, 9:30am-5:30pm Sat, 9:30am-1:30pm |
303-304, Building No 2, 3rd Floor, Star Hub, Sahar Airport Road, Near ITC Grand Maratha,, Andheri East, Mumbai - 400059. Maharastra. |
Resorts Contact Details
| Sr No. | Location / Property Name | Contact No. | Address (Sterling Holiday Resorts Limited) |
|
|---|---|---|---|---|
| 1 | Sterling Lake Palace Alleppey | 7969792042 | resv [dot] alleppey [at] sterlingholidays [dot] com | Thirumala Ward, Chungam, Alappuzha - 688011 Kerala, India |
| 2 | Sterling House Boat Alleppey | 7969792042 | resv [dot] hb-alleppey [at] sterlingholidays [dot] com | Thirumala Ward, Chungam, Alappuzha - 688011 Kerala, India |
| 3 | Sterling Borderland Amritsar | 7969792058 | resv [dot] amritsar [at] sterlingholidays [dot] com | 18, Krishna Nagar, Shastri Nagar, White Avenue, Amritsar, Punjab, 143001 |
| 4 | Sterling Anaikatti | 7969792035 | fo [dot] anaikatti [at] sterlingholidays [dot] com | 6/301, Vadakottathara, Palakkad Dist, Agali Kottathara - 678581 Kerala, India |
| 5 | Sterling Athirappilly | 7969792030 | fo [dot] athirapilly [at] sterlingholidays [dot] com | Kannamkuzhy Bridge, Vettilappara, Athirappilly, Kerala, 680721 |
| 6 | Sterling Rampath Ayodhya | 7969792070 | resv [dot] ayodhya [at] sterlingholidays [dot] com | Building no. 2/7/24, Balakram Colony, Ayodhya, Uttar Pradesh, 224001 |
| 7 | Sterling Saryu Ayodhya | 7969792073 | resv [dot] saryuayodhya [at] sterlingholidays [dot] com | Opposite Awadh University, Industrial Area 1, Manas Nagar, Ayodhya, Uttar Pradesh, 224001 |
| 8 | Sterling Banashree Badami | 7969792005 | gm [dot] badami [at] sterlingholidays [dot] com | Ward no 6, Building No 890, Muttlageri Gram Panchayat, Badami, Karnataka, 587201 |
| 9 | Sterling City Centre Bokaro | 7969792016 | gm [dot] bokaro [at] sterlingholidays [dot] com | D-1, Extension Sector 1, Ram Mandir Bokaro Steel City, Jharkhand, 827001 |
| 10 | Sterling Shivalik Chail | 7969792014 | resv [dot] chail [at] sterlingholidays [dot] com | Village Dungatpach, near Shilon Bagh, Mundaghat - 171012 Himachal Pradesh |
| 11 | Sterling Brookstone Coorg | 7969792055 | resv [dot] coorg [at] sterlingholidays [dot] com | Thalatmane Village, Madikeri, Karnataka, 571201 |
| 12 | Sterling Corbett | 7969792008 | resv [dot] corbett [at] sterlingholidays [dot] com | NH 121, Jim Corbett National Forest, Village Saankar, Marchula, Almora - 244715 Uttarakhand |
| 13 | Sterling Darjeeling | 7969792031 | resv [dot] darjeeling [at] sterlingholidays [dot] com | B-1, Mauza Jarul Hatta, Next to Yiga Choeling Monastery, Ghoom, Darjeeling - 734102 West Bengal |
| 14 | Sterling GK Exotica Dehradun | 7969792061 | fo [dot] gkdehradun [at] sterlingholidays [dot] com | 354 Gha, HCL Compound, Niranjanpur, Saharanpur Road, Dehradun, Uttarakhand, 248001 |
| 15 | Sterling Marbella Dehradun | 7969792049 | fo [dot] dehradun [at] sterlingholidays [dot] com | 101-A, Rajpur Road, Opp. GMVN, Dehradun, Uttarakhand, 248001 |
| 16 | Sterling Nirmaya Dharamshala | 7969792072 | resv [dot] nidharamsala [at] sterlingholidays [dot] com | Village Khund, Khanyara Road, Dharamshala, Himachal Pradesh, 176218 |
| 17 | Sterling Gangtok - Orange Village | 7969792019 | fo [dot] ovgangtok [at] sterlingholidays [dot] com | 7th Mile, Samdure, PO Todong, East Sikkim, Ranipool, Near Sikkim University, Gangtok - 737102 |
| 18 | Sterling Mount Olive Gangtok | 7969792062 | resv [dot] gangtok [at] sterlingholidays [dot] com | Development Area, Opp. Manan Kendra, Upper Sichey, Gangtok, Sikkim, 737101 |
| 19 | Sterling Gir | 7969792048 | resv [dot] gir [at] sterlingholidays [dot] com | Near Hiran River, Opp. Dipda Dhar, Chitrod, Sasan Gir - 362150 Gujarat |
| 20 | Sterling Goa Varca | 7969792013 | fo [dot] varca [at] sterlingholidays [dot] com | 605/D, Pedda Nomeo, Varca, Salcette, Goa - 403721 |
| 21 | Sterling Darshan Guruvayur | 7969792065 | fo [dot] guruvayur [at] sterlingholidays [dot] com | Outer Ring Road, Near Railway Station Road, East Nada, Guruvayoor - 680101 Kerala |
| 22 | Sterling Guruvayur | 7969792018 | fo [dot] guruvayur [at] sterlingholidays [dot] com | Mammiyoor Junction, Puthanpalli P.O, Guruvayoor - 680103 Kerala |
| 23 | Sterling Mantra Haridwar | 7969792045 | resv [dot] haridwar [at] sterlingholidays [dot] com | NH-334, Haridwar Bahadrabaad Road, Near Shani Mandir, Haridwar - 249402 Uttarakhand |
| 24 | Sterling Rudraksh Jaisalmer | 7969792053 | resv [dot] jaisalmer [at] sterlingholidays [dot] com | Ground Floor, Ramgarh Rd, Near Bada Bagh, Jaisalmer, Rajasthan, 345001 |
| 25 | Sterling Amargarh Jodhpur | 7969792067 | resv [dot] jodhpur [at] sterlingholidays [dot] com | K No. 210, Pal Rd, Opp. Shubham Farm House, Bhadu Market, Jodhpur, Rajasthan, 342008 |
| 26 | Sterling Park Kalimpong | 7969792047 | resv [dot] parkkalimpong [at] sterlingholidays [dot] com | Ringkingpong Rd, Kalimpong Khasmahal, Kalimpong - 734301 West Bengal |
| 27 | Sterling Kanha | 7969792025 | fo [dot] kanha [at] sterlingholidays [dot] com | Mocha, Kanha National Park, Tehsil Bichhiya, Mandla Dist, Jabalpur - 481768 Madhya Pradesh |
| 28 | Sterling Ameris Kasauli | 7969792066 | resv [dot] kasauli [at] sterlingholidays [dot] com | Main Kasauli Road, Sanwara, Kasauli - 173209 Himachal Pradesh |
| 29 | Sterling Karwar | 7969792017 | fo [dot] karwar [at] sterlingholidays [dot] com | NH 17, Landmark - Sadashivgad Toll Naka, Karwar - 581352 Karnataka |
| 30 | Sterling Kodai - Lake | 7969792009 | fo [dot] kbtl [at] sterlingholidays [dot] com | 44, Gymkhana Road, New Kodai Lake, Kodaikanal - 624101 Tamil Nadu |
| 31 | Sterling Kodai - Valley | 7969792010 | fo [dot] valleyview [at] sterlingholidays [dot] com | Post Box No:25, Pallangi Road, Attuvampatti, Kodaikanal - 624101 Tamil Nadu |
| 32 | Sterling Kufri | 7969792037 | resv [dot] kufri [at] sterlingholidays [dot] com | NH 22, PO Fagu, Vill. Gallu, Near Kufri, Shimla, Himachal Pradesh - 171209 |
| 33 | Sterling Valley of Pine Lansdowne | 7969792069 | resv [dot] lansdowne [at] sterlingholidays [dot] com | PO Gumkhal, Vill Odal Jaiharikhal, Lansdowne, Uttarakhand, 246128 |
| 34 | Sterling Stolen Heaven Lonavala | 7969792012 | gm [dot] shlonavala [at] sterlingholidays [dot] com | Vikas Estate, NH 4, Pune Mumbai Highway, Karla, Lonavala, 410405 Maharashtra |
| 35 | Sterling V Grand Madurai | 7969792026 | resv [dot] madurai [at] sterlingholidays [dot] com | No 5 SVP Garden, 120 Feet Road, Mattuthavani, Madurai - 625007 Tamil Nadu |
| 36 | Sterling Govardhana Malampuzha | 7969792071 | resv [dot] malampuzha [at] sterlingholidays [dot] com | 4/484 Rock Garden Road, Kanjikode Road, Malampuzha, Kerala, 678651 |
| 37 | Sterling Manali | 7969792040 | resv [dot] manali [at] sterlingholidays [dot] com | Naggar Highway, Left Bank Road, P.O. Prini, Manali, Himachal Pradesh - 175143 |
| 38 | Sterling Avante Mohali | 7969792075 | fo [dot] mohali [at] sterlingholidays [dot] com | Site #3, South Ex 2, TDI Sector 117, Mohali, Punjab, 140301 |
| 39 | Sterling Mount Abu | 7969792011 | fo [dot] mountabu [at] sterlingholidays [dot] com | Aranya Village, Neelkanth Road, Dhundhai Village, Mount Abu, Rajasthan, 307501 |
| 40 | Sterling Munnar | 7969792043 | fo [dot] munnar [at] sterlingholidays [dot] com | Chinnakanal Village, Suriyanelli-Chinnkanal Road, Munnar, Idukki District - 685618 Kerala |
| 41 | Sterling Ooty - Elk Hill | 7969792007 | resv [dot] elkhill [at] sterlingholidays [dot] com | P.O. Box No. 25, Ramakrishna Mutt Road, Elk Hill, Ooty - 643001 Tamil Nadu |
| 42 | Sterling Ooty - Fern Hill | 7969792006 | resv [dot] fernhill [at] sterlingholidays [dot] com | #73, Kundah House Road, Fern Hill, Ooty - 643004 Tamil Nadu |
| 43 | Sterling Palavelli Godavari | 7969792036 | resv [dot] godavari [at] sterlingholidays [dot] com | Sterling Godavari, Yalamanchili Lanka, Near Palakollu, West Godavari - 534260 Andhra Pradesh |
| 44 | Sterling Panchgani | 7969792050 | resv [dot] panchgani [at] sterlingholidays [dot] com | Village Panchgani, Gate No 495/1 Ruighar Tal Jawali, Panchgani - 412805 Maharashtra |
| 45 | Sterling Padam Pench | 7969792044 | resv [dot] pench [at] sterlingholidays [dot] com | Village Jamuntola (Kokha), Near Turia Gate, Off NH44, Seoni - 480881 Madhya Pradesh |
| 46 | Sterling Orient Woods Pench | 7969792004 | resv [dot] owpench [at] sterlingholidays [dot] com | Post Manegaoan Garra Road, Ramtek, Pench, Maharashtra, 441401 |
| 47 | Sterling Puri | 7969792023 | resv [dot] puri [at] sterlingholidays [dot] com | 255/2 & 255/3, Sipasarubali Village, Baliapanda, Puri - 752001 Odisha |
| 48 | Sterling Arka Suites Puri | 7969792068 | resv [dot] puri [at] sterlingholidays [dot] com | Balia Panda, Sipasarubali Village, Puri - 752001 Odisha |
| 49 | Sterling Arka Suites Puri (duplicate entry) | 7969792068 | resv [dot] puri [at] sterlingholidays [dot] com | Balia Panda, Sipasarubali Village, Puri - 752001 Odisha |
| 50 | Sterling Pushkar | 7969792039 | fo [dot] pushkar [at] sterlingholidays [dot] com | FGQW+226 Mela Ground, Savitri Mata Road, Badi Basti, Pushkar - 305022 Rajasthan |
| 51 | Sterling Bagh Ranthambore | 7969792054 | resv [dot] ranthambore [at] sterlingholidays [dot] com | Ranthambore Main Road, Opp. Sawai Madhopur Dairy Office, Sawai Madhopur, Rajasthan, 322001 |
| 52 | Sterling Palm Bliss Wellness Resort Rishikesh | 7969792041 | resv [dot] rishikesh [at] sterlingholidays [dot] com | Opp. Vithal Ashram Tapovan Badrinath, Bypass Road, Rishikesh - 249192 Uttarakhand |
| 53 | Sterling Kastoori Rudraprayag | 7969792060 | resv [dot] rudraprayag [at] sterlingholidays [dot] com | Gulabrai, On Badrinath Highway, Rudraprayag, Uttarakhand, 246171 |
| 54 | Sterling Kadumane Hills Sakleshpur | 7969792063 | resv [dot] kadumane [at] sterlingholidays [dot] com | Heggade Post, Kadumane, Sakleshpur, Karnataka, 573134 |
| 55 | Sterling Rewild Sariska | 7969792046 | fo [dot] sariska [at] sterlingholidays [dot] com | Duharmala, Alwar Bypass Road, Thanagazi, Sariska - 301022 Rajasthan |
| 56 | Sterling Legacy Shimla | 7969792024 | reservations [dot] legacyshimla [at] gmail [dot] com | The Legacy Bridge View Estate, The Mall, Shimla - 171001 Himachal Pradesh |
| 57 | De Laila Houseboats Srinagar | 0194-2485656 | resv [dot] delaila [at] sterlingholidays [dot] com | No.9, Boulevard Road, Abi Karpora, Dal Lake, Opp. Park Hotel, Srinagar - 190001 Jammu & Kashmir |
| 58 | Sterling Thekkady | 7969792015 | fo [dot] thekady [at] sterlingholidays [dot] com | Kottayam-Kumily Rd, Opp. Holiday Home, Thekkady, Kumily, Idukki - 685509 Kerala |
| 59 | Sterling Tipeshwar | 7969792057 | resv [dot] tipeshwar [at] sterlingholidays [dot] com | NH 44, Pathanbhori Road, Sunna Village, Yavatmal Dist, Maharashtra, 445305 |
| 60 | Sterling Arunai Anantha Tiruvannamalai | 7969792051 | fo [dot] tiruvannamalai [at] sterlingholidays [dot] com | Aanaipirandaan Village Panchayat, NH77, Chengam Road, Tiruvannamalai - 606603 Tamil Nadu |
| 61 | Sterling Aravalli Udaipur | 7969792020 | gm [dot] aravalli [at] sterlingholidays [dot] com | 1, Thoor, Opp. Meera Nursery, Thoor Main Road, Udaipur, Rajasthan, 248001 |
| 62 | Sterling Balicha Udaipur | 7969792022 | fo [dot] udaipur [at] sterlingholidays [dot] com | Village Balicha By Pass Chouraha, Ahmedabad Highway, NH8, Udaipur, Rajasthan, 313001 |
| 63 | Sterling Jaisinghgarh Udaipur | 7969792021 | fo [dot] udaipur [at] sterlingholidays [dot] com | No. 3 Trident Road, Haridas Ji Ki Magri, Shavri Colony, Udaipur, Rajasthan, 313001 |
| 64 | Sterling Hibis Vellore | 7969792064 | fo [dot] vellore [at] sterlingholidays [dot] com | VIP City, Arni Rd, Kaniyambadi, Vellore - 632102 Tamil Nadu |
| 65 | Sterling Lontano Waterfront Wayanad | 7969792052 | resv [dot] lwwayanad [at] sterlingholidays [dot] com | Nathamkuni P.O, Malayachamkolly, Puttad, Meppadi, Kerala, 673577 |
| 66 | Sterling Vythiri Wayanad | 7969792029 | resv [dot] vythiri [at] sterlingholidays [dot] com | Village Old Vythiri, Mullanpara Road, Lakkadi PO, Wayanad - 673576 Kerala |
| 67 | Sterling Wayanad | 7969792028 | fo [dot] wayanad [at] sterlingholidays [dot] com | Valluvadi Road, Kidaganad, Sulthan Bathery - 673592 Kerala |
| 68 | Sterling Yercaud | 7969792033 | fo [dot] yercaud [at] sterlingholidays [dot] com | PB No. 11, Lady's Seat Road, Yercaud, Salem District, Tamil Nadu - 636601 |
| 69 | Sterling Yelagiri | 7969792027 | fo [dot] yelagiri [at] sterlingholidays [dot] com | Nilavoor Main Road, Next to Murugan Temple, Yelagiri Hills, Tirupattur District, Tamil Nadu - 635853 |
| 70 | Nature Trails Durshet | 7969269803 | durshet [at] naturetrails [dot] in | Village Durshet, Khopoli-Pali Road, Taluka Khalapur, Dist Raigad - 410203 Maharashtra |
| 71 | Nature Trails Rock Valley Goa | 7969269819 | fo [dot] rockvalley [at] naturetrails [dot] in | House No. 140/3, Madapar, Kodar, Ponda, Goa - 403406 |
| 72 | Nature Trails Kundalika | 7969269805 | kundalika [at] naturetrails [dot] in | Village Kamath, Post Khamgaon, Taluka Roha, Off Kolad-Mulshi Road, Dist Raigad, Kolad - 402304 Maharashtra |
| 73 | Nature Trails Chilla Rishikesh | 7969269818 | rishikesh [at] naturetrails [dot] in | Near Vande Matram Kunj, Plot No. 4, Ganga Bhogpur Talla, Rishikesh - 249306 Uttarakhand |
| 74 | Nature Trails Sajan | 7969269804 | sajan [at] naturetrails [dot] in | Village Sajan, Off Wada-Jawhar Road, Taluka Vikramgad, Dist Palghar - 401605 Maharashtra |
| 75 | Nature Trails Ashoka Resorts Hampi | 7969269820 | resv [dot] lansdowne [at] sterlingholidays [dot] com | Anegundi, Gangavathi Rd, Near Petrol Bunk, Sangapur, Karnataka, 583227 |
For Complaint
- For any complaint you can mail at customercarehead [at] sterlingholidays [dot] com .
- If your query is still not resolved or you are not satisfied with the resolution provided then you can escalate the issue by writing a mail to gro [at] sterlingholidays [dot] com .
Corporate Office
Sterling Holiday Resorts Limited,
236, 4th Floor, Purva Primus, Okkiyampettai,
Old Mahabalipuram Road, Thoraipakkam,
Chennai, Tamil Nadu 600097
Contact No.: 044-42573300
Comments
Abuse word by officer
I received a call for membership with Sterling Holiday's. And Mr
Rameshwarlal/ Tapan officer of Sterling Holiday's talk very badly with me.
How disgusting language use by this officer.
I never join Sterling Holiday's. And I want to made MD complain for this matter.
abuse by your staff
during my daughter stay
abuse language used by your staff
naveen9840763101
Wrongly debited my days from membership
This is to inform you that sterling holidays wrongly debited my days inspite of booking from my lapsed holidays.
I had booked 22nd january check in and 24th january check out for ooty fernhill resort , from lapsed holidays. But instead of lapsed holidays , they booked from my regular holidays, which came to known when i had got holiday utization statment. Immediately i had bring notice to them regarding their mistake. But instead of looking at there mistake your excecutive is busy in explaning me to take another holidays.
Please take my matter, and do needful and get me back my days which had been debited of your mistake. Even i had told excecutive to give mail id of customer relations head, refused to so , and talked very arrogantly. Please look in to my matter and do needful.
Regards,
M B DOSHI