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Srilankan Airlines Customer Care No. 022-7127 9158
Updated on Thursday, 25 January 2024 - 4:37pm
Email
Fax : +94197 33 3999
Organization:
Srilankan Airlines All India Number(s):
- 022-7127 9158 (Customer Support/Reservation Queries)
- 022-4040 1515 (City Office Mumbai - For Reservation)
- 080-4112 5204 (City Office- Bangalore)
International Numbers:
+94117 77 1979 (Contact Center)
1979 (Within Sri Lanka)
+94744 44 1979 (WhatsApp Support)
Website:
Official Website - reservations [at] srilankan [dot] com (Global Customer Support)
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Important Links
24 Hour Contact Center, (India)
| S.No. | City Office | Contact Details | Address SriLankan Airlines Limited |
|---|---|---|---|
| 1 | Cochin City Office | Telephone : 0484-2362042/ 0484-2362043 Fax : 0484-2362045 Email : cokres [at] translanka [dot] net Operating Hours : Monday to Saturday (09:00 to 17:30) |
C/o Translanka Air Travels Pvt Ltd. Kandomkulathy Tower, 1st Floor Opp : Maharajas college Ground M.G. Road, Cochin 682 011, India |
| 2 | Ahmedabad City Office | Telephone : 079-26561232/ 079-26564296 Fax : 079-26423518 Email : Ahmedabad [at] sticgroup [dot] com Operating Hours : Monday to Saturday (09:30 to 18:00) |
C/o STIC Travels Pvt Ltd. Shop No. 304-306, 3rd Floor, Karishma Complex, Stadium Circle, Navrangpura,C G Road, Ahmedabad 380009, India. |
| 3 | Bangalore City Office | Telephone : 080-41125204 /080-41125205 Fax : 080-41125207 Email : blrrsvns [at] srilankan [dot] com Operating Hours : Monday to Friday (09:00 to 17:30) Saturday (09:00 to 13:30) |
C/o Translanka Air Travels Pvt Ltd., 205A, Cears Plaza, 136, Residency Road, Bangalore 560025. |
| 4 | Bhubaneshwar City Office | Telephone : 0674-2531331 Fax : 0674-2531271 Email : bbisales [at] srilankanhyd [dot] com Operating Hours : Monday to Friday (09:30 to 17:30) SAT - 0930 - 1330 hrs. |
C/o Nagarjuna Travel and Hotels Ltd., 57 Janpath, Ashok Nagar, Unit II, Bhubaneshwar 751 009,Orissa. |
| 5 | Bodhgaya City Office | Telephone : 9199739954 | C/o STIC Travels Pvt Ltd. Hotel Delta International, Ground Floor, Domuhan Road, Bodhgaya, Bihar 824231, India. |
| 6 | Calicut City Office | Telephone : 0495-2727176 Email : ccjreservations [at] srilankan [dot] com Operating Hours : Monday to Saturday (09:00 to 17:30) |
C/o Translanka Air Travels Pvt Ltd. 3rd Floor, Space Mall, Opp. Bhima Jewellers, Jaffarkhan Colony road, Mavoor Road, Calicut 673 004, India. |
| 7 | Chennai City Office | Telephone : 044-22566384 Fax : 04422566383 Email : maakd [at] srilankan [dot] com |
Airport Service Delivery, SriLankan Airlines Ltd. # 15 & 16, Mezzanine Floor, NITC – T4, Airport, Meenambakkam, Chennai 600027, India. |
| 8 | Chennai City Office | Telephone : 044-43921100 Fax : 044-43921177 Email : maarsvns [at] srilankan [dot] com Operating Hours : Monday to Friday (09:00 to 17:30) Reservations only: 0900 – 1730hrs. |
Westminster Building, 08th Floor, No.108, Dr. Radhakrishnan Salai, Chennai – 600004, India |
| 9 | Goa City Office | Telephone : 0832-2227512/ 0832-2227513 Fax : 08322229516 Email : goa [at] sticgroup [dot] com |
C/o STIC Travels Pvt Ltd., Shop No. 14, 1st Floor, Haroons, Arcade, Magnum Centre, M.G. Road, Behind SBI,Panjim, Goa 403 001, India |
| 10 | Hyderabad City Office | Telephone : 040-23372429/ 040-23372430 Fax : 04023372427 Email : gsamanager [at] srilankanhyd [dot] com Operating Hours : Monday to Friday (09:30 to 17:30) SAT - 0930 - 1330 hrs. |
C/o Nagarjuna Travel and Hotels Ltd., 8A, Amrutha Ville Rajbhavan Road, Somajiguda, Hyderabad 500 082., India |
| 11 | Jalandhar City Office | Telephone : 0181-2232056 0181-2232058 Fax : 0181-2330961 Email : sticqju [at] sticgroup [dot] com |
C/o STIC Travel Pvt Ltd., 2nd Floor, Alfa Estate, Building 39, G T Road, Jullundhur 144 001, India. |
| 12 | Kolkata City Office | Telephone : 033-22890440/ 033-22890441 Email : ccures [at] srilankan [dot] com Operating Hours : Monday to Saturday (09:00 to 17:30) |
C/o STIC Travel Group, Gooptu Villa, 1st Floor, 6/1C – Middleton Street, Kolkata -700071. |
| 13 | Madurai City Office | Telephone : 0452-2300505 0452-2300606 0452-2300404 Email : ixmres [at] srilankan [dot] com Operating Hours : Monday to Saturday (09:00 to 17:30) |
No.11, Melakkal Main Road, Opposite Passport Seva Kendra, Kochadai, Madurai – 625016 |
| 14 | Mumbai Airport Office | Telephone : 022-66859365 Fax : 022-66859366 Email : Bom [dot] airport [at] srilankan [dot] com |
Room No – W8-3058, Terminal 2, Chhatrapati Shivaji International Airport, Sahar, Andheri West,Mumbai 400099. |
| 15 | Mumbai City Office | Telephone : 022-40401515 Fax : 022-42956586 Email : bomres [at] srilankan [dot] com |
C/o STIC Travels Pvt Ltd, 502, Meadows, Sahar Plaza Complex, J.B Nagar, Andheri-Kurla road, Andheri (East), Mumbai-400059, India |
| 16 | New Delhi Airport Office | Telephone : 011-49638950 Fax : +9142956586 Email : delkd [at] srilankan [dot] com |
Room No.10, Passenger Terminal Building, Terminal 3,Indira Gandhi International Airport, New Delhi-110037, India. |
| 17 | New Delhi City Office | Telephone : 011-41528630 Fax : 011-41528642 Email : delreservations [at] srilankan [dot] com Operating Hours : Monday to Friday (09:00 to 17:30) |
C/o STIC Travels Pvt Ltd, No. 312, 3rd Floor,World Trade Centre,Barakhamba Avenue, Connaught Place,New Delhi 110 001, India. |
| 18 | Tiruchirapalli City Office | Telephone : 0431-2460844 Fax : 0431-2414856 Email : trzreservations [at] srilankan [dot] com Operating Hours : Monday to Saturday (09:00 to 17:30) Sunday (09:00 to 13:00) |
C/o Translanka Air Travels Pvt Ltd., Hotel Femina Complex,14-C, Williams Road, Tiruchirappalli,Tamil Nadu 620001. |
| 19 | Tiruchirapally - Airport Office | Telephone : 0431-2340020 Fax : 0431-2340020 Email : trz [dot] airport [at] srilankan [dot] com |
Tiruchirapally International Airport, New Integrated terminal building, Tiruchirapally 620 007, TamilNadu, India. |
| 20 | Trivandrum Airport Office | Telephone : 0471-2501140 Fax : 0471-2509940 Email : trv [dot] airport [at] srilankan [dot] com Operating Hours : Monday to Sunday (05:30 to 13:00) Local Time |
Trivandrum International Airport, Trivandrum – 695 024, Kerala, India. |
| 21 | Trivandrum City Office | Telephone : 0471-2575131 0471-2460639 Fax : 0471-2474934 Email : trvres [at] srilankan [dot] com Operating Hours : Monday to Friday (09:30 to 13:00) Saturday (09:30 to 13:00) |
C/o Spencer's Travel Services Ltd. Spencer's Building, M.G. Road, Trivandrum 695 001, India. |
| 22 | Varnasi City Office | Telephone : 89990692 | C/o STIC Travels Pvt Ltd. Business Centre, Clerk Hotel, Varnasi, India |
| 23 | Visakhapatnam City Office | Telephone : 0891-2598996 0891-2598997 Fax : 0891-2598998 Email : vtz [dot] slsmgr [at] srilankan [dot] com Operating Hours : Monday to Saturday (09:30 to 18:00) |
C/o.Nagarjuna Travels Private Limited, 1st Floor, Ardee Buildings, Balaji Nagar, Besides Venkatadri Vantillu, Siripuram - 530003 |
Global Call Centres
For bookings, cancellations, or date changes within 72 hours please contact the Global Call Centre.
| S.No. | Country | Direct Dial number |
|---|---|---|
| 1 | India | 022-71279158 |
| 2 | China | +86 400 120 1979 |
| 3 | France | +339-7518-1999 |
| 4 | Germany | +4969-9073-2333 |
| 5 | Hong Kong | +852-3051-2822 |
| 6 | Japan | +8150-6864-8188 |
| 7 | Kuwait | +965-2220-5030 |
| 8 | Malaysia | +603-7724-3155 |
| 9 | Pakistan | +9221-3879-9836 |
| 10 | Thailand | +66-2018-2444 |
| 11 | Singapore | +65-3158-0580 |
| 12 | UK | +4433-0808-0800 |
Global Locations
24 Hour Contact Center (Colombo)
Telephone : +94117 77 1979 (Within Sri Lanka : 1979)Fax : +94197 33 3999
Head Office
SriLankan Airlines Ltd.,
Airline Centre,Bandaranaike International Airport,
Katunayake, Sri Lanka.
Telephone : +94197335555
Fax : +94197335122
Email : feedback [at] srilankan [dot] com
Operating Hours : Monday to Friday (08:15 to 16:45)
Comments
Television
Plz tel me sir
I have a 55inch television
Next sept I'm going to india
Doha to india how much charges in travel
Delay of London filght
My family members with 3 month baby and 4 years boy came from London due to delay of this flight they could not catch connecting flight to trichy and they were asked to stay in Colombo over night .both connecting flight are operated by srilanka flight they can very well delay the connecting flight because of your problem l could not sleep in trichy and they could not sleep eat and suffered a lot .kindty avoid this type of problems since both flight are in your control .thanking you.
VTZ - LONDON
Sir , I am planning to booking a ticket on 28th April 2018
VTZ - London
Which is through Colombo , a layover time of 55 minutes is shown , will I be able to get thru during this layover time , which the SriLankan airlines be responsible to get me thru that flight