SpiceJet Customer Care Numbers 0124-710 1600

Organization: 
All India Number(s): 
  • 0124-710 1600 (For Reservation, 9:00 am to 6:00 pm)
  • 0124-498 3410 (For Reservation)
  • 9811 79 5555 (For spice club)
  • 60000-00006 (Whatsapp support)

Email

  • custrelations [at] spicejet [dot] com
  • pilots [dot] careers [at] spicejet [dot] com
  • smetraveller [at] spicejet [dot] com

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Important Links

List of Airports Domestic/International

SpiceJet Cargo Regional Manager

Name Region Contact No. Email Id
Mr. Irfan Kanth North 9582241786 Irfan [dot] Kanth [at] spicejet [dot] com
Mr. Ismail Ali West 9784429786 ismail [dot] ali [at] spicejet [dot] com
Mr. K. Sivakumar South 9962893992 k [dot] sivakumar [at] spicejet [dot] com
Mr. Somnath Ghosh East 9836106979 somnath [dot] ghosh [at] spicejet [dot] com
Station Contact No. Email Id
Agartala(IXA) 9089237133
9774014721
ixa [dot] cgo [at] spicejet [dot] com
Ahmedabad (AMD) 9099057163 amd [dot] cgo [at] spicejet [dot] com
Amritsar (ATQ) 7009241387 rupinder [dot] kumar [at] spicejet [dot] com
Bagdogra (IXB) 7449703093
9126331276
ixb [dot] cgo [at] spicejet [dot] com
Bangalore(BLR) 9916010098 blr [dot] cgo [at] spicejet [dot] com
Chandigarh (IXC) 7837005177 vivek [dot] sharma [at] spicejet [dot] com
Chennai (MAA) 044-22561168 maa [dot] cgo [at] spicejet [dot] com
Coimbatore(CJB) 9047444102 cjb [dot] cgo [at] spicejet [dot] com
Delhi(DEL) 011-47322684
9873480665
del [dot] cgo [at] spicejet [dot] com
Goa(GOI) 9673332703 goi [dot] cgo [at] spicejet [dot] com
Guwahati (GAU) 3612842872 gau [dot] cgo [at] spicejet [dot] com
Hyderabad(HYD) 9642325558 hyd [dot] cgo [at] spicejet [dot] com
Jabalpur (JLR) 9755020084 anupam [dot] tiwari [at] spicejet [dot] com
Jaipur (JAI) 9772222881 jai [dot] cgo [at] spicejet [dot] com
Jammu(IXJ)
---
ixj [dot] cgo [at] spicejet [dot] com
Kochi(COK) 0484-2611758
9745002249
cok [dot] cgo [at] spicejet [dot] com
Kolkata(CCU) 033-25112852 ccu [dot] cgo [at] spicejet [dot] com
Madurai(IXM) 9655833434 ixm [dot] cgo [at] spicejet [dot] com
Mangalore (IXE) 9447256830
8547132166
ixe [dot] cgo [at] spicejet [dot] com
Mumbai(BOM) 9920392941 bom [dot] cgo [at] spicejet [dot] com
PortBlair (IXZ) 9933246199 ixz [dot] cgo [at] spicejet [dot] com
Pune (PNQ) 9673332702 pnq [dot] cgo [at] spicejet [dot] com
Srinagar (SXR) 9796176499 sxr [dot] cgo [at] spicejet [dot] com
Varanasi (VNS) 9795860050 vns [dot] cgo [at] spicejet [dot] com
Vishakhapatnam (VTZ) 9642577747 vtz [dot] cgo [at] spicejet [dot] com
Trivandrum (TRV) 9895711158 trv [dot] cgo [at] spicejet [dot] com
Calicut (CCJ) 9895302960 ccj [dot] cgo [at] spicejet [dot] com
Vijayawada (VGA) 9030529613 chappidi [dot] srinivasu [at] spicejet [dot] com
Silchar (IXS) 9476700995 pancham [dot] paul [at] spicejet [dot] com
Patna (PAT) 9534055085 chandrashekhar [dot] azad [at] spicejet [dot] com
Dehradun (DED) 9897794935 dheeraj [dot] tomar [at] spicejet [dot] com
Gopeshwar (GOP) 8210011040 mohammad [dot] afzal [at] spicejet [dot] com
Surat (STV) 8448312376 stv [dot] cgo [at] spicejet [dot] com
Dibrugarh (DIB) 9085835359 vtz [dot] cgo [at] spicejet [dot] com
Belagavi (IXG) 8310361779 ixg [dot] cgo [at] spicejet [dot] com

International Offices

Country Contact Details Address
Bangkok Ph- +662 6340238-9
Email-
customersupport [dot] bkk [at] spicejet [dot] com
salessupport [dot] bkk [at] spicejet [dot] com
AVS Express Co,Ltd.
140/18 ITF Tower, 11th Floor, Silom Road
Suriyawongse, Bangrak, Bangkok 10500
Sri Lanka Ph- +94 4790300
Fax: +94 4732464
Email-
salessupport [dot] cmb [at] spicejet [dot] com
customersupport [dot] cmb [at] spicejet [dot] com
Jetwing Travels Pvt Ltd
Jetwing House 1
46/26 Navam Mawatha,
Colombo 02, Sri Lanka
Dhaka P: +88 02 9891289,
+88 02 9890624
M: +88 01844027481
Email-
salessupport [dot] dac [at] spicejet [dot] com
SKYJET Aviation Ltd.
Taj Cassilina (1st floor),
25 Gulshan Avenue, Dhaka 1212,
Bangladesh
Dubai Ph- +9714-3965186
Email-customersupport [dot] dxb [at] spicejet [dot] com
Timing: 08am to 08pm (SAT-THU) FRI-10am to 06pm.
SpiceJet Dubai (GSA Office-Bur Dubai)
Bur-Juman Signal, Khalid Bin Al
Waleed Road, Umm Hurair 1, Dubai
Male Ph- +960-3323069
Fax- +960-3322380
Email-
salessupport [dot] mle [at] spicejet [dot] com
customersupport [dot] mle [at] spicejet [dot] com
Speed Services Pte Ltd
HO-3rd floor, STO Aifaanu Building,
Marin Drive Male' Republic of Maldives
Muscat Ph- +968 2413 1515
Fax- +968 2479 58 58
Akbar Travels of India & Partners LLC
Shop: 3B, Building no R6
Raymond Building, Ruwi High Street,
Ruwi-Muscat- Sultanate of Oman
Kabul Ph- +93-795-484848, +93-795-494949
Email-
salessupport [dot] kbl [at] spicejet [dot] com
customersupport [dot] kbl [at] spicejet [dot] com
Jet Travel Services
House No 713, Street No 10,
Wazir Akbar Khan Main Road,
Kabul, Afghanistan
Sharjah Ph- +971 6 5694000
Email- customersupport [dot] shj [at] spicejet [dot] com
Timing: 09am to 01pm& 04pm to 08pm
(SAT-THU) FRI-closed
SpiceJet Sharjah (GSA Office-Sharjah-Rolla)
Bank Sederat Iran Building, AL Arouba
Street,Rolla, Sharjah.
Hong Kong, China Tel: (852) 3705 6324
Email : customersupport [dot] hkg [at] spicejet [dot] com
Megacap S.A. Limited
9/F, Chung Nam Building,
1 Lockhart Road,
Wan Chai ,
Hong Kong.
Jeddah, Saudi Arabia Tel. 9200 19077, + 966 12 667 9444
Email: sales [dot] ksa [at] spicejet [dot] com
Al Maha United Travel
Ground Floor
Serafi Mega Mall
Prince Mohammed Bin
Abdulaziz Street (Tahlia Street)
Al Faisaliyyah District
P O Box 54777
Jeddah 21524, Saudi Arabia
Riyadh, Saudi Arabia Tel. 9200 19077, + 966 11 454 9563, 453 8178
Email : sales [dot] riyadh [at] spicejet [dot] com
Al Maha United Travel
Shop No.11
Opposite InterCity Hotel
Jarir Street, Malaz District
P O Box 54777
Riyadh 11564, Saudi Arabia.
Dammam, Saudi Arabia Tel +966 13 835 3556
Email : sales [dot] dammam [at] spicejet [dot] com
Al Maha United Travel
Seiko Centre
17th Street and Prince Mohammed Street
Dammam 21414, Saudi Arabia
Abu Dhabi Ph- +971 2 6770678
Email: customersupport [dot] auh [at] spicejet [dot] com
Timing: 09am to 07pm (SAT-THU) FRI-closed
SpiceJet Abu Dhabi (GSA Office-Abu Dhabi)
Burj Al Saadiyat Building, Electra Street,
Opp ADCB Head Office, Abu Dhabi,
Kuwait Tel : +965 22072700 / +965 69334929 /
+965 67363675 / +965 69000640
SpiceJet G.S.A Al Rashed International Travel Co.
Office No. 603 - Block B,
Souk Al Kabir Building,
Fahad Al Salem Street,
Kuwait City,
Kuwait.
Australia/New Zealand Mobile number : +61 2 8248 0058
Email : spicejet [at] aviationgsaservices [dot] com [dot] au
Aviation GSA Services
Head Office: Level 4,
95 Pitt St. Sydney
NSW 2000 Australia
Doha, Qatar Tel: +974 4418 6111 I 4418 6222 I
Mob: +974 77873474
Email :- Spicejetdoha [at] benzyholidays [dot] com
Benzy Holidays & Travel LLC.
No-04 Hiteen Street, Al Muntazah
P O Box 18698
Doha, Qatar
Canada Tel: 905 671 8400
Tel: 416 323 9898

Gill International Travels
3331 Markham Road #115
Toronto ON M1X 1S8
7162 Airport Road
MIssissauga ON L4T 2H2

Nepal Tel no. 00977 1 4446340 Zenith Travels Pvt Ltd
Naxal, P.O. Box :4163
Kathmandu, Nepal
Cyprus Tel. + 357 22 765 975
Fax. + 357 22 767 670
Orthodoxou Aviation Ltd
4B Menandrou Street
Gala Tower, Shop NBR 1
1066 Nicosia
Cyprus
Israel Tel: 972-3-5269654
Fax: 972-3-5269522
Travel ETS Avia 3000 Ltd
20 Israel Bak St.
Tel Aviv 6701925
Israel
Italy Phone : 0039 0363912500
Fax : 0039 0363917861
E-Mail : Info [at] Kandharitravels [dot] Com
Kandhari Aviation Service S.R.L.
Address: Via G. E. Schivardi ,
N.12 , Romano Di Lombardia (Bg) 24058
Kazakhstan Ph: +7(727) 2729405
Mob: +77474167695
Email : Centralasia-Office [at] Apg-Ga [dot] Com ,
Centralasia-Helpdesk [at] Apg-Ga [dot] Com
Apg Central Asia
69, Tole Bi Street, 29 Office,
Almaty 050000, Kazakhstan
Myanmar Ph: +95-1-378 235 , 01-378 235 , 01-378 236
Mob: +95 9 8627747 , +95 97317 5943
Email : reservation [dot] apexinternational [at] gmail [dot] com ,
spicejetrangoon [at] gmail [dot] com
Apex International Company Limited
No.67, Sule Pagoda Road,
Near Center Point Tower,
Kyauktada Township,
Yangon, Myanmar
Romania Phone: +40 21 599 0101
Fax: +40 37 810 5756
Mob: +40 744 384 445
Email : radu [dot] grigoroiu [at] regional [dot] ro
Apg Romania
Sos Bucuresti-Ploiesti No 14-22 ,
Bucharest 013693 , Romania
Indonesia Ph: +62 21 3483 1525
Fax: +62 21 3483 1661
Email : spicejet [at] dbe [dot] co [dot] id
PT. Dharma Buana Experindo
JL. IR. H. Juanda 3 No.29B,
Jakarta Pusat 10120,
Indonesia.
Turkey Ph: +90 212 292 88 88
Fax: +90 212 292 92 84
Email : Spicejet [at] Katera [dot] Com [dot] Tr
Office Hours : Monday – Friday (09:00 – 18:00)
Katera Tourism Group
Guvercin Sokak No : 21
Levent 34330
Istanbul Turkey
Singapore Tel: + 65-62262169 or 65-62277911
Fax: + 65-62218810
Email : martin [at] aviationservices [dot] com [dot] sg
GSA - Aviation Services (GSA) Pte Ltd
400 Orchard Road
#24-08 Orchard Towers
Singapore 238875
Austria Ph: +43 1 236 89 58
Email : office [at] tal-aviation [dot] at
Office hours : Monday – Friday 09:00 – 12:30// 13:30 – 17:00 hrs
TAL Aviation Austria GmbH.
Werdertorgasse 12,
1010 Vienna, Austria
Russia Tel: +7 495 641 51 21
Email : martin [at] aviationservices [dot] com [dot] sg
Office hours : Monday – Friday 09:30-18:00
Novoslobodskaya str., 23, office 730
Moscow
Russian Federation, 127055
Bulgaria Ph: +359 2 9819910
Email : sales [at] talaviation [dot] bg
Office hours : Monday – Friday 09:00-17:00
Sofia 1000
36, Patriarh Evtimiy bvd
Ukraine Ph: +38-044-351-15-80
Email : spicejet [at] tal-aviation [dot] com [dot] ua
13K, Pymonenko str.,office 1A
Kiev,04050,Ukraine.
Serbia Ph: +381 11 2631327
Email : sales [at] talaviation [dot] rs
TAL Aviation Balkans
Knez Mihailova 30/II,
11000 Belgrade,
Serbia
Croatia Tel: + 385 91 2999 655
Email : zeljka [dot] m [at] tal-aviation [dot] com
Not Provided

Grievance Redressal

For grievance, concerning Civil Aviation Requirement,
Section -3, Air Transport, Series M, Part IV write to -

Contact details of Nodal Officer & Appellate Authority from SpiceJet:

Nodal Officer: Ms. Tinha Sethi
E-Mail: nodalofficer [at] spicejet [dot] com
Work Timings : Monday – Friday – 0900 Hrs – 6:00 Hrs
Contact No. : 0124-3913939

Appellate Authority: Mr. Kamal Hingorani
E-Mail: appellateauthority [at] spicejet [dot] com
Work Timings : Monday – Friday - 0900 Hrs – 6:00 Hrs
Contact No. : 0124-3913939

Grievance Redressal Procedure:

The below is the procedure for any grievance redressal:

  1. Passenger first writes to Customer Relations on custrelations [at] spicejet [dot] com and SpiceJet's Customer
    Relations assigns a unique Customer Relation Number to the Customer when he registers his/her
    Grievance at SpiceJet Customer Care.
  2. If you are not satisfied with the response of SpiceJet's Customer Relations, then you may contact
    the Nodal Officer quoting your unique Customer Relation Number at nodalofficer [at] spicejet [dot] com
  3. If you are still not satisfied and wish to appeal, you may appeal with our Appellate Authority at appellateauthority [at] spicejet [dot] com quoting your unique Customer Relation Number.

Corporate Head Office

SpiceJet Ltd.,
319, Udyog Vihar,
Phase IV,
Gurgaon - 122016
Haryana,
India.

Corporate Office Ticketing Counter

Days of operation: All 7 days (including public holidays)
Timings: 09:00 Hrs- 18:00 Hrs
Address: SpiceJet Ltd.,
319, Udyog Vihar,
Phase-IV, Gurgaon- 122016
Haryana, India

Social Sites


Comments

Staff of Spicejet Dubai are

Staff of Spicejet Dubai are Worst. They do not even pickup the calls of Customers

BAD SERVICES

VERY BAD SERVICES IN DUBAI FROM THAT STUFF

RTPCR

I am double vaccinated.
I have to travel to Port Blair (IXZ) on 19th March 2022.
Is it mandatory to carry RTPCR negative report

RT-PCR Test

We're based in Bangalore. We're travelling to Pune on 20th & returning on 21st by Spicejet Flight SG-3024 PNR N8N77S.
We're double vaccinated.
Do we need to furnish negative RT-PCR report when we return

Pl advise.

Third class service of spice jet

I was trying to reach spice jet customer executive since two days. But there is no response from that side. I have tried hundreds of contact number but most of them is fake. And its server is also down. I was trying to reschedule my flight.

RTPCR - Needed for Darbhanga to Delhi flight?

Hi,
My parents (Senior citizens) will be traveling from Darbhanga(Bihar) to Delhi on 3-May, 2021. Do they need to do RT-PCR test before the travel?

Thanks for letting me know your response on priority.

Best Regards.
Rajeev.

Covid testing

I am travelling from Ahmedabad to Varanasi on 28 th april 21 by spice Jet.

Want to know for how much time my rt PCR test will be valid at airport.

I mean if I have to get it done in Ahmedabad how many days before I should get it done.

Regarding RT-PCR test

Hi

I am planning to travel from Pune to Goa using Spicejet.
So wanted to know if the RT-PCR test is compulsory or not at Pune Airport.

Booking related issue

Hello team,
Trying to reach out the service member for Booking related issue since 5 days. Requesting you to please call back. I'm unable to book my tickets inspite of having a credit in my shell which is valid till 31st March 2021. Please do contact it's urgent.

Thank you

PL refund my money

my name is SAKTHI VEL S
I will Booking 05 tickets SG106
06/07/2020. Madurai to Delhi.
BUT FLIGHT Automatically cancelled so
I was contact to customer Care
Customer answer that not refunds flight

Sir I served at defence (Army). Return to join my dutty. Please refund able my amount
Your next option Same spijet booking
Booking validity 2020/March. But we are not suitable my armi duty.Can't come up anytime soon.That's my job
I am not civilian.Please refund my Amount sir
My PNR ATTACHED
FCL9QG SAKTHI VEL S
SF37HA. Manickam v
E85GXF K RENGANATHAN
E71T2F Periyasamy V
UCN3HW G MURUGESHAN

Email I'd and mobile no show in links is Ex Staff

Dear Sir,

Patna cargo e-mail I'd and mobile no is showing this time.he is an ex Spicejet staff Mr. Chander Shaker mobile no and ✉️I'd. He is left the job last one year but at time show the no of spicejet customer service links. Please remove the same on links.

Thanks&Regards,
Rajesh Singh

Non receipt of refund amount

Sir, Please refer PNR No.GDWYHQ from Jammu to Kochi on 20 Mar 2020. The flight has cancelled by Spicejet and the booking cancelled. The refund amount not yet received
No response from customer care email and toll free numbers. Please respond and issue refund immediately.

Sajeev TS

Many peoples are struggled to

Many peoples are struggled to get their money refund... worst service by spicejet.

Job

Sir/mam- Mijhe apka company se job chahya I am good person,good communication or acchi behaviour.apka company bahut acchahe lagrahe mujhko because apka companyka bahut personality he acchi job

Irresponaible check in staff

Get Outlook for iOS
From: Sandeep Saxena (PPD/HO) <sandeep_saxena [at] usha [dot] com>
Sent: Thursday, January 16, 2020 5:26 PM
To: anupam [dot] tiwari [at] spcejet [dot] com
Subject: Fwd: Complaint of Bhopal staff

Get Outlook for iOS
From: Sandeep Saxena (PPD/HO)
Sent: Thursday, January 16, 2020 5:14:40 PM
To: custrelations [at] spicejet [dot] com <custrelations [at] spicejet [dot] com>
Subject: Complaint of Bhopal staff

Dear Sir
I am regular flyer and working as AVP with Usha and I am your corporate Clint. I always prefer not to travel with your airline because of poor behaviour of your staff.
Today’s example is given below. Flight no Sg 2490 Bhopal to Delhi boarding at 16 pm. Sandeep Saxena from Usha international ltd Gurgaon
I reached airport I at 4.15 pm I was denied scanning.
When after 4.30 I reached counter the lady who was busy I. Chating with another guy, has declared that luggage weigh is 2 kg high , I told her that I am corporate customer and I don’t hv any hand luggage but she did not allow.
I hv asked her to give me window seat though I was the the first customer to check in but she gave me middle seat and doesn’t hv courtesy to say the seat desired by me is not available. When I hv checked in then only I came to know about my seat.
This is very bad and I will inform this to my HR deptt that this is how your staff deals with corporate customers.
I hv still not boarded the plane and I would request you to take action against concerned lady and inform.
Thanks
Sandeep Saxena
AVP Usha international LTD

Get Outlook for iOS

OK to board enquiry

I have purchased my return ticket from Jaipur to Dubai but I am not able to know whether Okay to board is necessary for my journey.
Please let me know how can I get it and is it compulsory for my travel ? Please शुभकामनाएं me online procedure.
With regards
Kailash Chandra Sharma

Non confirmation of ticket and no refund

I have been requesting for refund of air fare for non confirmation of ticket, but did not get the refund. My pnr is rd2cvg. Customer service aand care is neglected. Regret the services.

No refund

The same thing happened me five years back. I booked tickets for my husband n daughter. No ticket was generated but the amount was deducted. I called the customer care and they assured they will return the money within 7 days. I was after a surgery and was unable to go out. After 7 days when I enquired they said it will take 30 days. When I enquired it was going on for two years. When complained to nodal officer they simply forwarded to customer care. Lastly they made a story that passengers did not turn up where as I didn't get SMS or email not even a ticket was generated. Then they made the drama that I booked for a wrong date n didn't turn up for journey.
I want to tell a good experience with another airlines, vistara. Recently the same thing happened with vistara. Without generating tickets amount was deducted. I was fearing a lot due to the bitter experience with SpiceJet. But vistara said they will refund the amount within 7-10 days. Relieving my tension they refunded the money in the 9day
SpiceJet didn't refund the amount till now. Instead they hooked up stories that passengers didn't turn up, we booked for another date etc.
I was in bed rest after a surgery. So I couldn't move out. My amount Rs 10183 us still not refunded

Cabin baggage not received

Hi my name is himani. From dubai to dehradun was having connecting flight. Dubai to Mumbai to Dehradun. But in Mumbai received only check-in baggage (Flight no. SG-14). Not received my check in baggage. Than i gone to baggage irregularity report counter to check what happen to my baggage. From there i came to know baggage is still in dubai and it will connect from dubai 5'O clock to Mumbai. I filled one form and gave them. They said next day you will received your baggage at your home. to agree that didnt any choice because that time i was having flight Mumbai to Dehradun.Still awaiting for my baggage. Not even received any call from there.
Please check and reply soon
Thanks..

Himani

Irresponsible

My friend was contacting the staff as she was ja I g medical emergency. She was having medical emergency and she got to airport at 4:30. She had a flight at 5:40.
I had a chat with SpiceJet associate and she was rude and not ready to help. I would request you to look into it AAAP or I would escalate it.

Complaint against customer care services

I am trying to contact the customer care since two days but no one is attending my calls.
I am really very disappointed with the services

I lost my excess baggage paid receipt

I’m sumeshthavorath I travel Bangalore to mangalore 11 August 16.20 pm at the time of the security screening I lost my extra luggage paid slip D47W8L is my pnr number ,I urgently required this the copy this I need to submit to claim that So kindly give me a positive feedback

Confusing terms about luggage

My luggage permission was 15 +7 +15+7 Total 44kgs .
I was not carrying any cabin luggage still I got charged for 7 kgs because the Total weight of my luggage was 37 kgs.
I had clubbed my cabin luggage with check-in luggage earlier so,I did this I was charged 2800 rs.
I am totally dissatisfied with this.
Ragini Sharma

Shor landing of flight

Dear sir,
This is Deepak kumar our bag has not received at patna it has missed plz help me because important documents and our costly items in my bag.

PNR-P49FNB 24.7.19 to 25.7.19 connecting flight from Mangalore to Mumbai to patna.

I have boarding card of patna.
This was a connecting flight so it has missed from SpiceJet staff. Plz inform me ASAP other wise need to complain to custom / FIR to police station.

Regarding missing lougage bag...

I travel from Bengaluru to ahemebad. Flight was one hour late. my lougage bag was deducted at airport without information and there was label on bag of other person. When I report complain there was no response from costmer care number. It is highly irresponsible airline.

Complain

Dear sir,
We are not satisfied with the spicejet airline timing as we booked our flight no:SG423 pune to chennai on 17th july 2019 with departure timing 11:15pm. We booked ticked for 6 persons and flight is delayed now till 3pm and as we have 2kids and a baby the airlines should have informed us before itself or either given a temporary room for our kids to rest in the mid night. As your service is very poor we will see to that we will not book our ticket in spicejet again.
With regards,
Vinod shankar

Issues faced while traveling from Spice Jet flight Patna to Delh

To,

The Grievances Cell/Feedback,

Spice Jet Delhi, India.

Sub: Issues faced while traveling from Spice Jet flight Patna to Delhi on 11 June 2019

Dear Sir,

This refers to the mental and financial trouble which I faced while traveling from Patna to Delhi by Go Air flight on 11 June 2019.

On 11 June, I caught Spice Jet flight no. 8998 from Patna at 9:25AM, which was supposed to reach Delhi at 11:10 AM. Since I work in Kabul, Afghanistan and catch the connecting flight to Kabul – Kam Airways flight no RQ 916 at 3:00 PM, the Spice Jet flight from Patna to Delhi in the morning is very convenient to me.

However, the Spice Jet flight could not be flown from Patna airport because of the technical on aircraft at Patna Airport. All of the passengers were boarded in flight, the spice jet was very near to runway for ready to fly. But suddenly the spice jet couldn't capable to make fly due to technical issues. All passengers have waited inside of the flight for more than 2 hours. Finally, the captain of the spice jet was decided to the management are arranged the other flight.
Finally, the Spice Jet flight could manage to fly at Patna Airport around 9: 25AM. I was not allowed to catch my connecting flight to Kabul because of very short span of time. There was no other way except to stay outside and catch the next day’s flight to Kabul.

This created a lot of trouble as I don’t have any known people in Delhi and I was completely unaware of the city. Though I managed to stay in a hotel very close to the Air port at Mahipalpur, but apart from financial expenses it also caused mental trouble to me. Therefore, I am requesting to reimburse me for all the expenses as listed below.

Expense-1 (Hotel boarding and lodging) INR = 600.00

Expense-2 (Cancellation charges for connecting flight to Kabul) = ($ 70.00) INR = 4830.40

Expense-3 (Transportation charges, Delhi Airport to hotel and back) INR = 300.00

Subtotal-1 (Expense-1, 2 and 3) = INR 5730.40Expense-5 (Mental trouble faced @25% of the Subtotal-1) INR = 1432.60

Expense-4 One day absent in office, Due to deduction of salary in $ 100 INR = 6900.00
Total Expense (Subtotal-1 and Expense-4) = INR 14063.00

Since Spice Jet is responsible for all these expenses, I would therefore expect them to reimburse me a sum of INR 14063.00 at the earliest. The money can be sent by cheque to my home address as below.

Address: Prawez Ahmad,

C/o Akhrot Adv

Moh Chhawani,PO Bettiah,Distt- West Champaran-845438,Bihar
Mob no. XXXXXX4025

I would be always grateful to you for this support.

Yours sincerely,

(Prawez Ahmad)

Enclosures:

1. Copies of Spice Jet Air boarding Card (No.02) and air ticket (11 June 2019, Patna to Delhi)

2. Copies of Kam Airways air ticket (12 July, Delhi to Kabul), Cancellation charges for booking done on 11 June 2019 and air ticket booked for 12 June 2019.

3. Copy of Hotel expenses

4. Copy of Passport
5. Copy of cause letter

CC: Customer Care, Spice Jet.

No cooling in flight

On 05 July 2019 I travelled Mumbai to Ahmedabad on SG637. There was no cooling in flight on ground and after takeoff.

Inquiry

Very disappointed trying to call customer service from hours but busy or hang up, you are promoting to buy so many packages but when we call no answers

Flight from Bnagalore to Gwalior

Could you please Start one more flight from Bangalore to Gwalior for Diwali as the one which is there is already full and is highly charged now. Could you please have some more flights for that week.

Seat Problem

I had travelled by flight No. SG-125 from Bagdogra to Delhi on 25-Jun-2019. As per my booking details I was allotted seat No. 9F, which was changed to 8A for unknown reasons, while issuing the boarding Pass. The person sitting at seat No. 7A, claiming to be medically unfit bent his seat backward, as a result of which my sitting space became narrow enough to cause me a lower back pain due to forced poor sitting posture. I requested the Air hostess on duty for changing my seat, but my request was simply ignored.
Kindly look into my complaint, failing which I am forced to approach Consumer complaint Cell.

Dr. Sushil Kumar Sharma
Phone No. XXX
E-Ticket No. VG985H

Regarding service

I am trying from half hr to connect customer care it just on hold,so bad experience i want to take wheelchair service.why not corporate customer.

Flight Payment

Imagine if you will, buying a ticket months in advance of your flight, then arriving at the counter only to be told if you want to board your flight you will have to pay again because they have confused your credit card no. That is what happened to me in January of this year. And they said oh don't worry it will be refunded back to you. Well after many phone calls and futile attempts to recoup my loss, months have gone by and I have given up on ever receiving any of my money back. You win SpiceJet, you win! But you can be sure that this will be the very last time you take advantage of me with this ridiculous policy of yours. And I will be proclaiming to anyone who will listen, to avoid this airline like the plague. My advice is NEVER fly SpiceJet.

No proper enquiry sysem either through online or airport

I have called around 5 times but no one attendinf the call and even i went to airport for an enquiry they are also responding properly asking to check with customer care but no use of it.

baggage

Should DSLR camera allowed to take on hand bag in international flight ?

on board certificate /departure certificate

Hi,

Could you please let me know the process of getting departure/on board certificate.

Also please confirm if the same is chargeable.

Thanks
Bhupendra

Carring of liquor in checked baggage in domestic flight

I am going to travel from Delhi to Chennai in spicejet flight. Can I carry a liquors bottles, if yes then, how much litters or bottles can carry in domestic spicejet flight

Regardless service

Regardless service from spice jet airlines. my brother going form Dubai on 20 May 2019 there is lighter and torchlight on luggage. Because of that they stop that luggage in Mumbai airport.3 Day's already but didn't send
Until Now. I suggest to all costumer please avoid to go by spice jet airlines pathetic service spice jet airlines plus Mumbai airport. Regardless staff I will never fly with this airlines

flight crash so cancel my booking from them end so what about it

My ticket is cancel by them but what about my travelling and for new ticket booking reply me fast because your customer care number from there nit getting positive response

No Proper contact facilities

I have booked online ticket and would like to avail add on facilities like seat and meal. In this regard i tried to update details on site for which PNR is not being accepted. When tried to reach customer care no person is lifting since last 4 hours. The worst customer care center which i have evidenced in the recent times.
I thought of having delight experience, but everything gone into vain.

Also, in this comment blog, no provision for reply from management, so this is only to input your impression and not to expect reply from the company

Regards
Anil Kumar

No Proper contact facilities

I have booked online ticket and would like to avail add on facilities like seat and meal. In this regard i tried to update details on site for which PNR is not being accepted. When tried to reach customer care no person is lifting since last 4 hours. The worst customer care center which i have evidenced in the recent times.
I thought of having delight experience, but everything gone into vain.

Regards
Anil Kumar

Baggage missing not response spice jet

Dear sir,

I am travel from jeda to hyd in spice jet but I am not like your service because it's third class catogry your team not response for missing laguge they told only delivery our bags in two days but still not delivered and never travel again in spice jet.

OK to board

Dear Team
I booked a ticket IXE DXB online and I am a resident of UAE for last 46 years.
I received a message saying I need OK to board contact my travel agent.I booked online Who is my travel agent.
Why there is no option in your website to click resident visa holder or visit or new visit Ext Etc.
Please reply I don,t have time to visit any agent or any of your office except your check in counter.
Please advice immediately.If nagative I need to cancell your flight and look for alternate airline.

rude and rough check in stazff.

i travelled with my wife ccu bom on 6th december18, under pnr nos QFSRMH, at the time of check in the luggage was 34.6 and she charged me extra for 5kgs in spite of my argument that one pillow of 3.5 kgs are carrying on medical ground of my wife cancer operation and we are senior citizens can not carry any hand luggage due to health problem and asked for seniors to explain but the girl on spice max was very frude, rough and unmannered and charged us extra luggage. my argument that even foreigh air lines and all domestic airlines includes spice jet never charged me on medical ground sg
he replied every time u dom
nt expect favour.

Ticket date chsnge

Ticket date change

change my flight

i am book flight on 2/8/19 (PNR Y6NCMY) FLIGHT SG8482 has been cancelled due to operational reasone
i need ticket nxt day morging r u reffund amount plz tell me the ammount you reffund

Spice Jet preponds the flight and then penalizes me

I am highly dissatisfied to see customer service by Spice Jet.
I have an international flight and wanted to book excess baggage according to the policy.

But spice-jet preponds the flight and then says to qualify for discounted baggage costs I should have done it before 24 hrs.

I was on the phone for 1 hr explaining the whole scenario -
I was traveling and could not book the baggage since this option is not visible on the phone website.
But still its all the customers fault and spice-Jet completely denies to help and keeps repeating the policy.

What is the timings of my flight ?

Hi Jet team,

I received a message regarding my flight. can you please let me know correct timings. Details are below:

Name: Saurabh Patidar
Travelling : From Bangalore to Jaipur
Date : 2nd Nov 2018
PNR: D8FQKM

Thanks
Saurabh Patidar

Bad experience

the worst experience ever.. i am travelling to delhi from kolkata from spicejet.
i am travelling with my grandfather who is 86 years old.. first of all i waited in the queue of checkin for 20mins , i requested can we proceed first but no one listened..Secondly togther our luggage was 32.5kgs which is 1 kg each extra.. and the girl at the counter never listened or considered even once even after requesting so much.. ive travelled in other airlines indigo, air india and i have always been given 1 kg consideration which is quite fair..1 kg margin..i requested i am ready to pay just waiver off a lil but she was rude, arrogant and blunt and said pay and pls leave mam..i ended up paying 1200 rs.. i asked for 2 seats togther she said pay and get it else seperate seats.. i asked her pls make it fast he has been standing since long she said who asked him to come here he should have sat down..what the hell.. is this a way to talk to a customer..i am nevr gonna travel with spicejet ever again in my life.. worst experience travelling with spicejet in ny life..not a single consideration given..
sg 130.. 7.50 am flight..

Compensation

Dear sir,

We booked 4 tickets from Delhi to Goa on 1st June 2018 and the PNR SGZCMH. The flight is delayed more than 3 hours. i resister the complaint in customer care and the complaint for Compensation. there is no update and no reply from customer care. please look into the matter and resolve the problem.

Raju

Miss behaviour by spice jet staff

I travelled from surat to delhi by spice jet sg 428 on 19 Feb 2018 .but on arriving at new delhi air port I saw my bag broken and not carried proper by spice jet staff . After that even I can't carry my bag or hold it in hand properly .spice jet charged high more than another air lines but I didn't expected this kind of behaviour with my bag.I don't think I can suggest to any person for spice jet

Ticket issue as it's on hold

Hi we have booked ticket to travel on feb 28 from dxb-ixm and the pnr number is XESVGK and now we have to cancel the ticket but it's displaying as ticket is on HOLD
How to cancel the ticket as payment is done already but it's displaying as payment to be done
Pls reply me back asap

Complaint against getting me down forcefully from the flight

Dear Sir,
I’ m very shockingly & heart fully writing this that myself along with my friend was flying on 8th of this month through return tickets from Delhi -Chandigarh- Delhi. As per schedule , our flight tookoff from Delhi timely and we landed at 8.05 am at Chandigarh airport.
After finishing our scheduled job, we both the friends timely boarded retutned flight sheduled for Delhi at 3.10 pm. As per our boarding pass, our seat no was 25 A & 25 B. We calmely occupied our scheduled seates but unfortunately, after 5 minutes 2 employees of Spice Jet came to us and asked us ot get down thight for a while. When we asked the reason, they told us, they want to enquire something. We requested them to enquire theire itself we might have missed the flight. But they didn’t agree & assured us that our flight will not b missed. But when we agreed to them & followed them to the terminal, we were shocked to that the would heave taken off ! Besides that they forced me to sit on wheel chair when I was perfectly ok to walk. After that , they told us no reason of the incidense and told us now we were free to go now !
As after that , there no flight, we had to co come to Delhi by taxi. We are shocked to such a rude & improper behaviour from such a renowned flight!
I hope a valid reason will definitely be bring to my knowledge no such behaviour or treatment will be meet out with non of the else passengers in future !
Bye Byr !
In anticipation of some proper reply !

Your’s
H R Singh