SpiceJet Customer Care Numbers

Organization: 
All India Number(s): 
  • 09871803333 (24x7)
  • 965 400 3333 (24x7)

Corporate Head Office

SpiceJet Ltd.,
319, Udyog Vihar,
Phase-IV, Gurgaon- 122016
Haryana, India

Chargeable

  • 09871803333
  • 965 400 3333

Email

custrelations [at] spicejet [dot] com

Grievance Addressal

Level 1

First customer write to  custrelations [at] spicejet [dot] com customer relations assigns

Level 2

If you are not satisfied with the response of SpiceJet’s Customer Relations, then you may contact the Nodal Officer 

Ms. Suman kual

Email:nodalofficer [at] spicejet [dot] com 

Phone

Online Feedback

Fill this online feedback form


Comments

flight crash so cancel my booking from them end so what about it

My ticket is cancel by them but what about my travelling and for new ticket booking reply me fast because your customer care number from there nit getting positive response

No Proper contact facilities

I have booked online ticket and would like to avail add on facilities like seat and meal. In this regard i tried to update details on site for which PNR is not being accepted. When tried to reach customer care no person is lifting since last 4 hours. The worst customer care center which i have evidenced in the recent times.
I thought of having delight experience, but everything gone into vain.

Also, in this comment blog, no provision for reply from management, so this is only to input your impression and not to expect reply from the company

Regards
Anil Kumar

No Proper contact facilities

I have booked online ticket and would like to avail add on facilities like seat and meal. In this regard i tried to update details on site for which PNR is not being accepted. When tried to reach customer care no person is lifting since last 4 hours. The worst customer care center which i have evidenced in the recent times.
I thought of having delight experience, but everything gone into vain.

Regards
Anil Kumar

OK to board

Dear Team
I booked a ticket IXE DXB online and I am a resident of UAE for last 46 years.
I received a message saying I need OK to board contact my travel agent.I booked online Who is my travel agent.
Why there is no option in your website to click resident visa holder or visit or new visit Ext Etc.
Please reply I don,t have time to visit any agent or any of your office except your check in counter.
Please advice immediately.If nagative I need to cancell your flight and look for alternate airline.

rude and rough check in stazff.

i travelled with my wife ccu bom on 6th december18, under pnr nos QFSRMH, at the time of check in the luggage was 34.6 and she charged me extra for 5kgs in spite of my argument that one pillow of 3.5 kgs are carrying on medical ground of my wife cancer operation and we are senior citizens can not carry any hand luggage due to health problem and asked for seniors to explain but the girl on spice max was very frude, rough and unmannered and charged us extra luggage. my argument that even foreigh air lines and all domestic airlines includes spice jet never charged me on medical ground sg
he replied every time u dom
nt expect favour.

Ticket date chsnge

Ticket date change

Spice Jet preponds the flight and then penalizes me

I am highly dissatisfied to see customer service by Spice Jet.
I have an international flight and wanted to book excess baggage according to the policy.

But spice-jet preponds the flight and then says to qualify for discounted baggage costs I should have done it before 24 hrs.

I was on the phone for 1 hr explaining the whole scenario -
I was traveling and could not book the baggage since this option is not visible on the phone website.
But still its all the customers fault and spice-Jet completely denies to help and keeps repeating the policy.

What is the timings of my flight ?

Hi Jet team,

I received a message regarding my flight. can you please let me know correct timings. Details are below:

Name: Saurabh Patidar
Travelling : From Bangalore to Jaipur
Date : 2nd Nov 2018
PNR: D8FQKM

Thanks
Saurabh Patidar

Bad experience

the worst experience ever.. i am travelling to delhi from kolkata from spicejet.
i am travelling with my grandfather who is 86 years old.. first of all i waited in the queue of checkin for 20mins , i requested can we proceed first but no one listened..Secondly togther our luggage was 32.5kgs which is 1 kg each extra.. and the girl at the counter never listened or considered even once even after requesting so much.. ive travelled in other airlines indigo, air india and i have always been given 1 kg consideration which is quite fair..1 kg margin..i requested i am ready to pay just waiver off a lil but she was rude, arrogant and blunt and said pay and pls leave mam..i ended up paying 1200 rs.. i asked for 2 seats togther she said pay and get it else seperate seats.. i asked her pls make it fast he has been standing since long she said who asked him to come here he should have sat down..what the hell.. is this a way to talk to a customer..i am nevr gonna travel with spicejet ever again in my life.. worst experience travelling with spicejet in ny life..not a single consideration given..
sg 130.. 7.50 am flight..

Compensation

Dear sir,

We booked 4 tickets from Delhi to Goa on 1st June 2018 and the PNR SGZCMH. The flight is delayed more than 3 hours. i resister the complaint in customer care and the complaint for Compensation. there is no update and no reply from customer care. please look into the matter and resolve the problem.

Raju

Miss behaviour by spice jet staff

I travelled from surat to delhi by spice jet sg 428 on 19 Feb 2018 .but on arriving at new delhi air port I saw my bag broken and not carried proper by spice jet staff . After that even I can't carry my bag or hold it in hand properly .spice jet charged high more than another air lines but I didn't expected this kind of behaviour with my bag.I don't think I can suggest to any person for spice jet

Ticket issue as it's on hold

Hi we have booked ticket to travel on feb 28 from dxb-ixm and the pnr number is XESVGK and now we have to cancel the ticket but it's displaying as ticket is on HOLD
How to cancel the ticket as payment is done already but it's displaying as payment to be done
Pls reply me back asap

Complaint against getting me down forcefully from the flight

Dear Sir,
I’ m very shockingly & heart fully writing this that myself along with my friend was flying on 8th of this month through return tickets from Delhi -Chandigarh- Delhi. As per schedule , our flight tookoff from Delhi timely and we landed at 8.05 am at Chandigarh airport.
After finishing our scheduled job, we both the friends timely boarded retutned flight sheduled for Delhi at 3.10 pm. As per our boarding pass, our seat no was 25 A & 25 B. We calmely occupied our scheduled seates but unfortunately, after 5 minutes 2 employees of Spice Jet came to us and asked us ot get down thight for a while. When we asked the reason, they told us, they want to enquire something. We requested them to enquire theire itself we might have missed the flight. But they didn’t agree & assured us that our flight will not b missed. But when we agreed to them & followed them to the terminal, we were shocked to that the would heave taken off ! Besides that they forced me to sit on wheel chair when I was perfectly ok to walk. After that , they told us no reason of the incidense and told us now we were free to go now !
As after that , there no flight, we had to co come to Delhi by taxi. We are shocked to such a rude & improper behaviour from such a renowned flight!
I hope a valid reason will definitely be bring to my knowledge no such behaviour or treatment will be meet out with non of the else passengers in future !
Bye Byr !
In anticipation of some proper reply !

Your’s
H R Singh

Post new comment

Comments written in incorrect English, improper grammar, using short forms, using Hindi words etc - those comments will be deleted.
The content of this field is kept private and will not be shown publicly.
  • Links to specified hosts will have a rel="nofollow" added to them.

  • Each email address will be obfuscated in a human readable fashion or (if JavaScript is enabled) replaced with a spamproof clickable link.
  • Lines and paragraphs break automatically.

More information about formatting options

CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.