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Spectra Broadband Customer Care No. 1800 121 5678

Updated on Wednesday, 17 June 2026 - 3:41pm
Toll free Number(s): 
  • 1800 121 5678 (For Customer Support/Complaint)
All India Number(s): 
  • 1860 266 0099 (For New Connection, Mon-Sat, 10am-6pm)
  • 011-4003 3100 (For Customer Support)
Website: 
Official Website
iOS App: 
MySpectra
Android App: 
My Spectra App

IVRS Menu: 1860 266 0099

Select your preferred Language:

  • Press 1: If you are interested in broadband connectivity for business
    • Press 1: For business internet broadband
    • Press 2: For firewall network or VPN solution
    • Press 3: For Managed Wi-Fi Solutions
    • Press 4: For class solution
    • Press 9: For any other query
  • Press 2: If you are interested in broadband connectivity for home
    • Press 1: For Delhi NCR
    • Press 2: For Bengaluru
    • Press 3: For Chennai
    • Press 4: For Mumbai
    • Press 5: For Pune
    • Press 9: For any other query

Email

  • support [at] spectra [dot] co (For Customer Support)
  • care [at] spectra [dot] co (For General Query)

Important Links

For Complaint

Level 1:

  • For any Query/Complaint, you can contact at 18001215678 or mail at support [at] spectra [dot] co .

Level 2 :

  • If your query is not resolved, you may contact the support team using the details given below:
    Sr No. Designation Contact No. Email
    Delhi
    Link Down
    1 Business Support Escalation Lead 9560031962 pradip [dot] kumar [at] spectra [dot] co
    2 Business Support Escalation Lead 9582235307 vijaypal [dot] rawat [at] spectra [dot] co
    3 Delhi Network Delivery Head 9910586888 vikram [dot] muradia [at] spectra [dot] co
    4 National Escalation Desk - ned [at] spectra [dot] co
    Intermittent Disconnection/High latency/Low Throughput/Others
    5 Business Support Escalation Lead 9220905321 l1support [at] spectra [dot] co
    6 Business Support Manager 9818117056 amit [dot] kumar14 [at] spectra [dot] co
    7 National Escalation Desk - ned [at] spectra [dot] co
    Noida
    Link Down
    8 Business Support Escalation Lead 7428398088 major [dot] sengar [at] spectra [dot] co
    9 Noida Network Delivery Head 9910586888 vikram [dot] muradia [at] spectra [dot] co
    10 National Escalation Desk - ned [at] spectra [dot] co
    Intermittent Disconnection/High latency/Low Throughput/Others
    11 Business Support Escalation Lead 9220905321 l1support [at] spectra [dot] co
    12 Business Support Manager 9818117056 amit [dot] kumar14 [at] spectra [dot] co
    13 National Escalation Desk - ned [at] spectra [dot] co
    Gurugram
    Link Down
    14 Business Support Escalation Lead 9319988147 mohd [dot] shoeb [at] spectra [dot] co
    15 Gurgaon Network Delivery Head 9910586888 vikram [dot] muradia [at] spectra [dot] co
    16 National Escalation Desk - ned [at] spectra [dot] co
    Intermittent Disconnection/High latency/Low Throughput/Others
    17 Business Support Escalation Lead 9220905321 l1support [at] spectra [dot] co
    18 Business Support Manager 9818117056 amit [dot] kumar14 [at] spectra [dot] co
    19 National Escalation Desk - ned [at] spectra [dot] co
    Bengaluru
    Link Down
    20 Business Support Escalation Lead 9513400889 akbarpasha [dot] shaik [at] spectra [dot] co
    21 Business Support Escalation Lead 9513782333 debabrata [dot] routray [at] spectra [dot] co
    22 Bangalore Network Delivery Head 7290054256 hem [dot] rajput [at] spectra [dot] co
    23 National Escalation Desk - ned [at] spectra [dot] co
    Chennai
    Link Down
    24 Business Support Escalation Lead 9289460474 dilli [dot] babu [at] spectra [dot] co
    25 Chennai Network Delivery Head 7290054256 debabrata [dot] routray [at] spectra [dot] co
    26 National Escalation Desk - ned [at] spectra [dot] co
    Intermittent Disconnection/High latency/Low Throughput/Others
    27 Business Support Escalation Lead 9220905321 l1support [at] spectra [dot] co
    28 Business Support Manager 9818117056 amit [dot] kumar14 [at] spectra [dot] co
    29 National Escalation Desk - ned [at] spectra [dot] co
    Mumbai
    Link Down
    30 Business Support Escalation Lead 9599296818 pradip [dot] ramane [at] spectra [dot] co
    31 Mumbai Network Delivery Head 9910586888 vikram [dot] muradia [at] spectra [dot] co
    32 National Escalation Desk - ned [at] spectra [dot] co
    Intermittent Disconnection/High latency/Low Throughput/Others
    33 Business Support Escalation Lead 9220905321 l1support [at] spectra [dot] co
    34 Business Support Manager 9818117056 amit [dot] kumar14 [at] spectra [dot] co
    35 National Escalation Desk - ned [at] spectra [dot] com
    For more contact details, please visit the official escalation page and select the relevant category.

Level 3:

  • If your query is still not resolved or you are not satisfied with the resolution provided, then you can contact to Appellate Authority at the details given below:
    Contact No.: 8826874024
    Email: abhishek [dot] saxena [at] spectra [dot] co
  • Your query will be acknowledged within 2 hours.

Office Addresses

Sr No. Office Address
(Spectra Technologies India Pvt. Ltd.)
1 Registered Office A-60, Naraina Industrial Area, Phase-I, New Delhi -110028
2 Corporate Office 3rd Floor, Plot No. 21-22, Udyog Vihar Phase-4, Gurugram, Haryana - 122015

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