IVRS Menu: 1800 120 5519
Select your preferred language
- Press 1: For loan query
- Press 2: For insurance claim query
- Press 3: For payment related query
- Press 4: For other queries
Email
- css [at] spandanasphoorty [dot] com (For Customer Service)
- contact [at] spandanasphoorty [dot] com (For General Query)
Important Link
For Complaint
Level 1
- For any query/complaint, you can contact to the branch manager.
- Your complaint will be resolved within 5 days.
Level 2
- If your complaint is not resolved then you can contact to the customer support service through the details given below:
Contact No.:
18001205519
Email:
css [at] spandanasphoorty [dot] com
Timing: Mon-Sat, 9:30am-6pm
Level 3 :
- If your complaint is still not resolved, then you can contact the principal nodal officer through the details given below:
Contact No.:
9392914441
Email: pno [at] spandanasphoorty [dot] com
- You can also register your complaint through the details given below:
| Sr.No. |
Name |
Contact No. |
Email |
Address |
| Grievance Redressal Officer |
| 1 |
Microfinance Institution Network (MFIN) |
18001021080 |
customercomplaint [at] mfinindia [dot] org |
403-404, 4th floor, Emaar Palms Spring Plaza, Golf Course Road, Sector-54 Gurgaon-122003. |
| 2 |
Sa-Dhan |
18001211322, 011-47174418 |
nandi [at] sa-dhan [dot] org |
A-1 248, 3rd Floor, Safdarjung Enclave, New Delhi-110029, Delhi |
- You can also lodge your complaint through RBI Complaint Management System (CMS) Portal or through details given below:
Toll-free No. 14448 (9:30am-5:15pm)
Email : crpc [at] rbi [dot] org [dot] in
Address
Reserve Bank of India,
4th Floor, Sector 17, Chandigarh - 160017
Corporate/Registered Office
Spandana Sphoorty Financial Limited,
Galaxy, Wing B, 16th Floor, Plot No.1, Sy No 83/1,
Hyderabad Knowledge City,TSIIC, Raidurg Panmaktha,
Hyderabad Rangareddy, TS 500081 India
Contact No.: 040-45474750
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