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Soundcore Customer Care No. 1800 31 388 31

Updated on Tuesday, 14 July 2026 - 5:59pm
Organization: 
Toll free Number(s): 
  • 1800 31 388 31 (For Customer Support, 10am-6pm, Mon-Sat)
International Numbers: 
1+800-988-7973 (For USA Customer Support, 9am-5pm PT, Mon-Fri)
Website: 
Official Website
iOS App: 
Soundcore
Android App: 
Soundcore

Email

  • support [dot] india [at] anker [dot] com (For Customer Support)

Important Link

To Buy Online

  • You can buy Soundcore products onlune through Amazon .

Return/Refund/Cancellation And Warranty

  • For any query/complaint, you can contact to the customer support team.
  • Return/refund/cancellation and warranty requests for Belkin products purchased through authorized sellers are handled by the respective seller as per their policies.

Global Offices Contacts Details

Sr No. Country/Region Service Contact Detail Time
1 Sweden Closed on Sweden public holidays +46 20 012 33 22 Mon-Sun, 9am-6pm
2 Polska Closed on Poland public holidays +48 800 707 993 Mon-Fri, 9am-6pm
3 Turkey Closed on Turkey public holidays 00800 621 24 94 Mon-Fri, 9am-6pm
4 Deutschland - +49 (0) 69 9579 7960 Mon-Fri, 9am-6pm
5 United States For Speaker / TWS / Wearable Devices / Sleep earbuds / Headband +1 (800) 988-7973,

service [at] soundcore [dot] com		 Mon-Fri, 9am-6pm
6 United States For Smart Projector/For Soundcore speaker / TWS / Wearable Devices / Sleep earbuds / Headband support [at] seenebula [dot] com -
7 France - service [at] soundcore [dot] com -
8 Deutschland - service [at] soundcore [dot] com -
9 MEA - support [dot] mea [at] anker [dot] com -
10 United Kingdom For Speaker / TWS / Wearable Devices / Sleep earbuds / Headband +44 (0) 1604 936 200,

uk [dot] support [at] soundcore [dot] com		 -
11 Canada For Speaker / TWS / Wearable Devices / Sleep earbuds / Headband +1 (800) 988-7973,

service [at] soundcore [dot] com		 Mon-Fri, 9am-6pm
12 India - Support [dot] india [at] anker [dot] com -
13 RU - support [dot] ru [at] anker [dot] io -
14 China - ceden [at] anker [dot] com -
15 Korea For Speaker / TWS / Wearable Devices / Sleep earbuds / Headband / Smart Projector support [dot] kr [at] anker [dot] com -
16 United Kingdom For Smart Projector support [at] seenebula [dot] com -
17 EU For Smart Projector support [at] seenebula [dot] com -
18 EU For Speaker / TWS / Wearable Devices / Sleep earbuds / Headband service [at] soundcore [dot] com -
19 Australia For Smart Projector +61 1800 920 330,

support [at] seenebula [dot] com		 -
20 Australia For Speaker / TWS / Wearable Devices / Sleep earbuds / Headband +61 1800 920 330,

service [at] soundcore [dot] com		 -
21 Italy - it [dot] support [at] soundcore [dot] com -
22 Switzerland For Speaker / TWS / Wearable Devices / Sleep earbuds / Headband service [at] soundcore [dot] com -
23 Belgium For Smart Projector service [at] seenebula [dot] com -
24 Switzerland For Smart Projector +41 800 564 589,

service [at] seenebula [dot] com		 Mon-Fri, 8am-9am, 9am-6pm
25 Netherlands For Smart Projector +31 800 0200468,

service [at] seenebula [dot] com		 Mon-Fri, 8am-9am, 9am-6pm
26 Netherlands For Speaker / TWS / Wearable Devices / Sleep earbuds / Headband service [at] soundcore [dot] com -
27 Belgium For Speaker / TWS / Wearable Devices / Sleep earbuds / Headband service [at] soundcore [dot] com -
28 Austria For Smart Projector service [at] seenebula [dot] com -
29 Austria For Speaker / TWS / Wearable Devices / Sleep earbuds / Headband +43 800 018111,

service [at] soundcore [dot] com		 Mon-Fri, 8am-9am, 9am-6pm
30 Spain - es [dot] support [at] soundcore [dot] com -

Office Addresses

Sr No. Country Address
1 United States Fantasia Trading LLC 113 Barksdale Professional Center Newark, New Castle, DE 19711
2 United Kingdom Anker Technology (UK) Ltd Suite B, Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA

Social Sites

Comments

Sat, 18/07/2026 - 9:26am — Gaurav Paliwal (not verified)

Left earbuds is not working

I was try everything , but left a earbud is not working I purchase from Amazon on2july 2026

Mon, 08/06/2026 - 11:11am — Akash Patro (not verified)

Left side ear cup is not working

Right side ear cup is not working

Fri, 02/08/2024 - 5:14pm — Prashant Jadhav (not verified)

Soundcore Neckband U2i Black - connectivity issues

Hi,

I had purchased Soundcore Neckband U2i Black on dt. 05.12.2023 but now only 7 months completed I am facing issues like Neckband getting disconnected automatically.

Poor quality.

Mon, 05/12/2022 - 10:55am — Anonymous (not verified)

My right side headphone is not working.

My right side headphone is not working.
I have send lots of mails but not resolved the issue.automatically it switched off.
Facing lots of issues from last 3 weeks.

Mon, 18/04/2022 - 10:53pm — Azarudheen (not verified)

My earpods in not getting

My earpods in not getting charge and not connecting to my phone

Thu, 17/06/2021 - 10:36am — Raja Babu (not verified)

Soundcore life Q10...left

Soundcore life Q10...left side earcups headphones not working..not giving sounds...what to do now

Fri, 06/08/2021 - 11:24pm — Chikkam matayyaAnonymous (not verified)

Left side ear cup is not

Left side ear cup is not working

Mon, 24/05/2021 - 5:01pm — Himanshu (not verified)

Earbuds Charging Connectors not Working of soundcore life note.

Earbuds Charging Connectors not Working and can't able disconnect automatically after replaced in charging case.

Mon, 02/10/2023 - 10:52am — Mukesh Kumar (not verified)

My Sound core Air 2 Pro earbud not working after two months

Worst earbud not value of money.. Don't by this strongly prohibited...

Thu, 01/04/2021 - 12:23pm — DHANRAJ SINGH (not verified)

Mic not working

Mic not working properly and very poor quality during call's......

Sat, 13/02/2021 - 2:03am — Ganesh (not verified)

Mic not working properly

Call quality is too poor, i have to speek too much loudly even the opponent can't hear me properly.

Will you provide me a exchange, please..
This is not what i really expect from your 4 mic's.

Thu, 10/12/2020 - 6:56pm — Rameshkumar (not verified)

Mic problem

Mic having problem

Thu, 01/10/2020 - 8:39am — Anonymous (not verified)

Left earpiece not working

There is a manufacturing defect with the left ear piece, the earphones ar within the warranty period, kindly do the needful.

Sat, 15/08/2020 - 6:00pm — Venkatesh (not verified)

Soundcore life note

My earbuds is not working please tell how to contact

Thu, 16/07/2020 - 9:49pm — Pratham Rohatgi (not verified)

my earphones not working properly

i bought anker soundcore libery air 1 and they were fine . but now for like a week the left ear piece is not wrking properly the volume is very less.
any help pls

Sat, 11/07/2020 - 11:22am — Vivek M G (not verified)

Failure to update

Hi team
I am hailing from India and I purchased the soundcore liberty 2 pro via flipkart. While the earphones are awesome, I am experiencing trouble upgrading the firmware. Right is on v1.28 and the left is stuck on v1.26. Always error occurs at 72%. I have tried resetting according to your videos online and unpairing and so on with no luck. Kindly issue a replacement unit at the earliest.
Thanking you in advance

Fri, 16/07/2021 - 3:33pm — Anonymous (not verified)

My anker soundcore life p2 have extremely low volume

Can I have help to fix the volume problem

Fri, 19/06/2020 - 11:45pm — Saumya Ranjan Mishra (not verified)

Soundcore Life Note - Left earbud Not Working

Hi Team,

Its just for your info, that i have purchased this item from flipkart ariund may 20, in just 1 day Left side earbud was faulty, Again i returned it and ordered afyer some days, Now the same issue. Left side is not connecting, What can i do ?. Can anyone suggest.

What will i give feedback if both the products are like this, what we know about the great Company - Anker. ?

Wed, 29/07/2020 - 7:01pm — Abhishek Kumar Singh (not verified)

Soundcore life note earbud not working in left side,

Peleas Gide