Home › Airlines › Solaseed Air Customer Care No.

Solaseed Air Customer Care No.

Updated on Thursday, 26 February 2026 - 10:03am
Organization: 
International Numbers: 
+81-(0)6-7637-8817 (For International Reservations/Information Center Support)
Website: 
Official Website

Important Link

Important Contact Details

Sr.No. Service Contact No. Timing
1 Reservations, purchases, information, and questions 0570-037-283 (Toll Number)
When Calling from Outside Japan: +81-(0)6-7637-8817		 8am-8pm, 365 days a year.
2 Reservations by fax for customers with hearing or speech disabilities +81-95-865-2488 (Toll Number) -
3 Help Desk for Customers with Physical Disabilities Toll-Free Number: 0120-029-377
Fax: 0120-029-366
For customers who cannot access the toll-free numbers: 0570-029-377 (Toll Number) 		9am-5pm (JST), 365 days a year.
4 Stop the Unwanted Emails 03-5579-7204 (Toll Number)
When Calling from Outside Japan: +81-(0)3-5579-7204 		10am-5pm (Excluding Saturdays, Sundays, Public Holidays, And the New Year's Holidays)

Lost/Delayed/Damaged Baggage

  • For any query/complaint regarding items left behind on board or damaged, soiled, or lost baggage, kindly contact the details given below:
    Sr.No. Airport Contact No.
    Inquiry Reception Hours: 9am-6pm (JST)
    1 Haneda Airport +81-3-5579-7232
    2 Miyazaki Airport +81-985-53-5311
    3 Kumamoto Airport +81-96-232-2221
    4 Nagasaki Airport +81-957-52-5112
    5 Kagoshima Airport +81-995-53-9120
    6 Oita Airport +81-978-67-1161
    7 Fukuoka Airport +81-92-611-0934
    8 Nagoya (Chubu) Airport +81-569-38-8610
    9 Kobe Airport +81-78-303-2911
    10 Okinawa (Naha) Airport +81-98-859-5223
    11 Ishigaki Airport +81-980-84-4334
  • For inquiries regarding lost property at the airport, kindly contact the details given below:
    Sr.No. Department Contact No.
    1 Information Counter at Haneda Airport Domestic Passenger Terminal +81-3-5757-8111
    2 Miyazaki Airport Information +81-985-51-5111
    3 Kumamoto Airport Call Center +81-96-232-2311
    4 Nagasaki Airport Information Desk +81-957-52-5555
    5 Kagoshima Airport Building Security and Disaster Prevention Center +81-995-73-3332
    6 Oita Airport Information Desk +81-978-67-1174
    7 Security and Disaster Prevention Division, Fukuoka International Airport Co., Ltd. +81-92-622-8845
    8 Centrair Telephone Center at Nagoya (Chubu) Airport +81-569-38-1195
    9 Security Center at Kobe Airport Passenger Terminal +81-78-306-1028
    10 Naha Airport Building [For lost property only] +81-98-840-1359
    11 General Information Counter at Ishigaki Airport +81-980-87-0468

Cancellation And Refund

  • For any query/complaint regarding the cancellation and refund kindly contact the customer support.
  • For reservation cancellation you can fill this Form .
  • The cancellation fees and charges depends on the time taken to cancel the reservation.
  • For more information please read .

Address

Solaseed Air
2F Miyazaki Airport Building, Akae Oaza,
Miyazaki-shi, Miyazaki 880-0912,
Japan

Social Sites