SMBC Bank in India Contact No.

All India Number(s): 
  • 011-4768 9111 (Support)
  • 022-6229 5000 (General Queries)

Email

  • feedback [at] in [dot] smbc [dot] co [dot] jp (Feedback & Complaints)

Branches Contacts

Branch Address
Email- contact-us [at] in [dot] smbc [dot] co [dot] jp
New Delhi 13th Floor, Hindustan Times House,
18-20, Kasturba Gandhi Marg,
New Delhi 110001, India

Fax- 011-47689222
Mumbai Unit No. 601, 6th Floor,
Platina Building, Plot No. C-59,
G Block, Bandra Kurla Complex,
Bandra (East), Mumbai 400051,
Maharashtra, India

Fax- 022-62295050
Chennai  10th Floor, Chaitanya Imperial Tower,
Plot No.610, 610A, 612, D. No.
1/104-BB, Block A, Annasalai,
Teynampet, Chennai,600018,
Tamil Nadu, India

Ph-044-61449999
Fax- 044-61449900

Grievance Redressal 

Level 1 :

You can lodge your complaint by sending an email at feedback [at] in [dot] smbc [dot] co [dot] jp or by visiting Sumitomo Mitsui Banking Corporation at:
13 Floor, HT House, 18-20 KG Marg, Connaught Place, New Delhi – 110001.

Level 2 :

If case you are not satisfied with the response, then you can approach Nodal Officer & Principal Nodal Officer:

  • Nodal Officer
    • Head of Operations
    • Email: vibha_uppal [at] in [dot] smbc [dot] co [dot] jp
    • Telephone: 011-47689202
    • Fax: 011-47689222
    • Address- Sumitomo Mitsui Banking Corporation 13 Floor,
      Hindustan Times House, 18-20 KG Marg,
      Connaught Place, New Delhi -110001.
  • Principal Nodal Officer
    • Head of Legal & Compliance
    • Email: bijender_singh [at] in [dot] smbc [dot] co [dot] jp
    • Telephone: 011-47689245
    • Fax: 011-47689222

Level 3 :

If case still not satisfied with above resolution or not get a response within the specified time from date of complaint , you can approach RBI Ombudsman

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