Shoppers Stop Customer Care No. 079-6972 7777

Organization: 
All India Number(s): 
  • 079-6972 7777 (For Customer Support, 8am-10pm)
  • 86557 05589 (For WhatsApp Support)

IVRS Menu: 079-6972 7777

  • Press 1: For Order Status
  • Press 2: For Return And Exchanges
  • Press 3: For Personal Shopping
  • Press 4: For Any Other Query

Email

  • customercare [at] shoppersstop [dot] com (For Customer Care/Complaint)

Important Links

Return And Exchange

  • For any query/complaint regarding return/exchange you can mail at customercare [at] shoppersstop [dot] com
  • You can raise a retun/exchange request within the following timeframes from the date of delivery:
    Sr.No. Product Timeframe
    1 Homeware (Bedding & Bath), Homeware (Appliances), Smartwatches 7 days
    2 Watches, Eyewear 10 days
    3 Apparel (Clothing), Handbags & Wallets, Footwear, Travel (Luggage), Artificial Jewellery 14 days
  • Refunded amount will be credited in your account within 10 days after the approval.
  • For more information please read .

Address

Shoppers Stop Limited
Umang Tower, 5th Floor,
Mindspace, Off. Link Road,
Malad (West), Mumbai,
Maharashtra - 400 064

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