Shiprocket Customer Care No. 97119 41080

Updated on Tuesday, 31 March 2026 - 5:05pm

Organization:

shiprocket.in

All India Number(s):

97119 41080 (For Contact Support)

Website:

Official Website

iOS App:

Shiprocket - Courier Delivery

Android App:

Shiprocket - Courier Delivery

IVRS Menu :

Press 1: If you are a registerd shiprocket user.
Press 2: If you are a buyer or shopper.
Press 3: For any sales related query.

Email

support [at] shiprocket [dot] in (For General Support)
sales [at] shiprocket [dot] com (For Sales)

Important Links

For Complaint

Level 1:

For query/complaint, you can contact at 9711941080 or mail at support [at] shiprocket [dot] in .

Level 2:

If you query is still not resolved, then you can contact to Customer Escalation Manager at escalation [at] shiprocket [dot] com .

Level 3:

If you are still not satisfied, you can contact to Grievance Officer/ Nodal Officer at grievance [at] shiprocket [dot] com .

Office Addresses

Sr No.	Location	Office	Address
1	South Delhi	Registered Office	Plot No. B, Khasra No. 360, M.G. Road, Sultanpur, Gadaipur, Mehrauli, South , Delhi, 110030
2	Gurugram	Corporate Office	Shiprocket 416, Udyog Vihar III, Sector 20, Gurugram, Haryana 122008

Social Sites

Comments

Wed, 29/07/2026 - 2:24pm — Ashish Tiwari (not verified)

Worst delivery service i ever

Worst delivery service i ever seen my order delivery date will be 25july , it will be extended to 27 july but not delivered at that day today is 29 july I track the order it is out for delivery but no action happen ,not provide any delivery executive number , how I connect to the delivery boy

Sat, 18/07/2026 - 11:47am — Kailash (not verified)

Order not deliver

My order is not delivered the delivery partner is updating fake status mentioning that delivery is failed BCOS I was not available.

The shiprocket customer care no is also invalid

Pathetic delivery partners

Sun, 21/06/2026 - 6:24pm — Priyanka (not verified)

Order not delivered

My order shows delivery failed due to heavy load. It showed first the delivery date 16th June and then 21st June but till now no update on where is my order. When will my order get delivered? My Tracking id is: SRSP3574743259

Wed, 17/06/2026 - 4:06pm — Alka Rajput (not verified)

My order not delever

Today my order not delever by delevery partner i am at my work the executive in outside of my house he callme for otp and he did not delever my parcel solv this issue as soon as possible or else I am going to file complaint

Tue, 18/08/2026 - 2:26pm — Humrutha varshini (not verified)

Order not delivered

I didn’t recieve my parcel yet but it shows delivered
The delivery partner asked for otp and i td him and asked him to place the parcel by the usual place as i was in the hospital working and he told that he has placed it nd now its not there and we checked the camera tooo and he didn’t even place the parcel there

Sun, 29/03/2026 - 11:46pm — Harish (not verified)

Non delivery of ordered item

I had placed an order (techmax earbud) on 11/03/2026 I.e. (order from TECMARX with order number #TM68358) However, the item has not been delivered till date
Despite the expected delivery timeline, there has been no update regarding the status of the shipment. I request you to kindly look into the matter and provide an update on the delivery at the earliest

Thu, 11/12/2025 - 4:15pm — Rohit (not verified)

Wrong Product / Wrong Items and Damaged Product

I recently purchased a Cargo Duo Set from the website (Urbanways), and the product was delivered to me through Shiprocket and Ekart. How they are handling these kind of products without having safety product or not checking the products.

Fri, 24/07/2026 - 10:27am — kumar (not verified)

wrong item received

Your Cement Games 17379 order is out for delivery and will reach you soon.

Wed, 02/07/2025 - 1:06pm — Anindya Bhattacharyya (not verified)

Fake product Received

I received Fake Herbalife products please return my product and refund my money.order no.1338.Invoice no. Retail02297 date 26/6/25 ShipRocket-405

Tue, 21/07/2026 - 8:58pm — Anisha Johnson (not verified)

Fraud company

I got a fraud item. I told to take it back to the delivery person. He is not responding

Mon, 16/06/2025 - 1:48pm — subhadra (not verified)

I Got A wrong product

I Got wrong product , please return the same . Moreover no body is attending call

I Got wrong product by Ecart i ordered Pink Stylish Pant With Top Set For Women I received blue color material .

Mon, 15/09/2025 - 3:59pm — Lamiha (not verified)

Delevery wrong product

Received a product with wrong item

Fri, 08/11/2024 - 1:32pm — Anand Singh Chauhan (not verified)

Return of Lycra cargo pants

I got wrong product, please return the same. More over no body is attending call

Wed, 18/09/2024 - 4:21pm — Anonymous (not verified)

I got a wrong product by

I got a wrong product by Bluedart. I ordered 3D miniature couple but received massager. This is the very wrong way to collect money.

Sun, 14/12/2025 - 6:25pm — Varsha rawat (not verified)

Not provide parcel

Parcel not provide and only paper

Fri, 27/06/2025 - 12:49pm — Anonymous (not verified)

I got a wrong product by

Submitted by Anonymous (not verified) on Fri.
I got a wrong product by Bluedart. I ordered 3D miniature couple but received massager. This is the very wrong way to collect money.

Sun, 28/07/2024 - 4:35pm — Ravindra Patil (not verified)

Exchange

Item not suitable for skin color, so i want to exchange with another color.
Thank you

Tue, 16/07/2024 - 1:07pm — Anshul (not verified)

I get wrong product from AK Mart

My order no is KK546185.I have ordered Mangalmurti Maruti Nandan but AK Mart a fraud company send me another product only too earn money with the wrong way.there work is too cheat customer.

Fri, 05/04/2024 - 3:02pm — SUNKESULA GAFOOR (not verified)

Order is wrong

I want return my order please and refund my amount this product not good

We've delivered your order BT0330000429xxxx

Mon, 20/11/2023 - 6:29pm — Keethi (not verified)

Tue, 25/07/2023 - 10:50am — Ayush (not verified)