Important Links

• Customer Support
• Help Center

Grievance Redressal

Level 1

• For any query/complaint, you can mail at raghavan [dot] krishnamurthy [at] scotiabank [dot] com , aditya [dot] jain [at] scotiabank [dot] com
• You can also visit to the Branch Location at the detail mentioned below:
  Contact No.: 022-66586901
  Email: bnsindia [dot] scbtrf [at] scotiabank [dot] com
  Address: 91-94, 3 North Avenue Maker Maxity, Bandra Kurla Complex  Mumbai 400051

Level 2

• If your query is not resolved, then you may also contact to the officers at the details mentioned below:
  

  Sr No.	Name	Designation	Contact Details	SWIFT
  Address: 91-94, 3 North Avenue, Maker Maxity, Bandra Kurla Complex, Bandra (E), Mumbai 400 051, India
  1	Sanjeev Mittal	Managing Director and Country Head	022-66235024	NOSCINBBXXX
  2	Raghavan Krishnamurthy	Branch Manager/Nodal Officer	022-66235089, raghavan [dot] krishnamurthy [at] scotiabank [dot] com	NOSCINBBXXX

Level 3

• You can also lodge your complaint by filling this Form or online through RBI Ombudsman or through RBI Complaint Management System (CMS) Portal .

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