Save Microfinance Customer Care No. 011-6132 5100

Toll free Number(s): 
  • 1800 120 699 999 (For Complaint)
All India Number(s): 
  • 011-6132 5100 (For Customer Support)

Email

  • cs [at] saveind [dot] in (For General Support)

Important Link

Regional Office Addresses

Sr.No. Region Address
(Save Microfinance Pvt. Ltd.,)
1 Punjab  C/O-Ashish Kumar Doomra, S/O-SH. Madan Lal Doomra, 1st Floor, New Suraj Nagri, Street No-01, Ward No-12, Abohar Firozepur, Punjab, Pin-152116
2 Haryana/West Bengal/Kerala  Obey Nest 9th main, 18th Cross Rd, Sector 7, HSR Layout, Bengaluru, Kolkata
3 Haryana  At -Word o 10 Bank Colony , Near New Bus Stand, Rohtak Road Bhiwani, Dist - Bhiwani. Haryana, Pin Code -127021
4 Rajasthan  C/O- Lavanya Sharma, D/O-Dhanraj Sharma, Ground Floor, New Nakoda Basti, Tel Fectory, Baran, P/S- Baran, Block- Baran, W/N-08, Dis- Baran, Rajasthan, Pin-325205
5 Uttar Pradesh Ground Floor, C/O-Sandeep Kumar S/o Kalicharan Singh, 216 Bhardway Colony, Mori Gate, Anupshahr, Uttar Pradesh 202390
6 Bihar 2nd Floor, C/O-Ashok Kumar, S/O-Bhuneshwar Prasad Singh, Ward No-14, Alauli Khagaria, Bihar-848203
7 Bihar 3rd Floor, SAVE Tower, AP Colony, Gaya, Bihar 823001

Extn: 1002
8 Madhya Pradesh 1st Floor, Rajeshwar Building, Damoh Naka Road, Shiv Nagar, Vijay Nagar, Jabalpur, Raksha, Madhya Pradesh 482001
9 Jharkhand 1st floor Harihar Dham Road Near- Utkarse bank, Jarmane Purvi Post Bagodar Giridih Pin Code 825322, Jharkhand
10 Orisa 3rd Floor, No- 45, (SCR) Bhaumnagar, Unit - 4, Bhubaneshwar, Odisha - 751001
11 Chhatisgarh  C/O Ramtilak Agrawal,Above canara bank ward number 8, jawaharchauk,bagbahra,chhatisgarh-493449
12 Puducherry 3,P No 12,2nd cross street, Moogambigai Nagar, Uruvaiyar, Villianur, Puducherry -605110
13 Tamil Nadu Varadhappa Complex 1/4 B/1 East Street Perumugai, Vellore - 632009
14 Karnataka No- 2238, 1st Floor, 80 Feet Road, Nethaji Circle, Kanakadasa Nagar, 3rd Stage Dattagalli, Mysore - 570022

For Complaint

Level 1:

  • For any complaint kindly contact the customer support team or visit your nearest Branch Location .
  • You will receive a response/resolution within 15 working days.

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Nodal Officer at the details given below:
    Contact No.: 1800120699999
    Email: sfspl [at] saveind [dot] in
    Address: Save Microfinance Pvt. Ltd.,
    4th Floor, Save Towers, Opposite Khushi Restaurant,
    Near Asha Singh More, A.P Colony, Gaya-823001 Bihar

Level 3:

  • If your query is still not resolved within 15 working days or you are not satisfied with the resolution provided at Level 2 then you can escalate the issue to the Nodal Officer of the MFIN by calling at 18001021080

Level 4:

  • If your query is not resolved or you are not satisfied with the resolution given, then you can escalate your complaint to Central Banking Ombudsman at:
    Contact No.: 14448 (9:30am-5:15pm)
    Address: Centralised Receipt and Processing Centre (CRPC),
    Reserve Bank of India, 4th Floor, Sector 17, Chandigarh - 160017
  • You can also lodge complaint online through Complaint Management System (CMS) Portal .

Internal Complaint Committee Contact Details

Sr.No. Name Designation Contact No. Email Address
1 Ms. Aditi Mittal Group Head- Human Resource, Presiding Officer 9999300402 aditi [dot] mittal [at] saveind [dot] in Corporate Office Delhi
2 Mr. Rahul Bhatia Lead-Product & Process Excellence & SPM, Member 9971754500 rahul [dot] bhatia [at] savemfi [dot] in Corporate Office Delhi
3 Ms. Rashmi Rawat Assistant Manager, Member 9910652339 rashmi [dot] rawat [at] saveind [dot] in Corporate Office Delhi
4 Mr. Kishor Kumar Zonal Head, Member 9801800582 zh1 [at] savemfi [dot] in Gaya
5 Ms. Sushmita Kumari Srivastava Assistant Manager, Member 9264470430 qa4 [at] savemfi [dot] in Gaya
6 Ms. Devika Singh Member from NGO 9818960361 devika [dot] singh [at] cohereconsultants [dot] com -

Registered/Corporate Office

Save Microfinance Pvt. Ltd.,
Unit No. 782, 7th Floor, Vegas Mall, Plot No.6,
Sector-14, Dwarka, South West Delhi,
New Delhi, 110075

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