Sarala Development And Microfinance Customer Care No.

All India Number(s): 
  • 72 7878 7878 (For Contact Support)

Email

  • info [at] sarala [dot] co [dot] in (For General Query)

Important Link

For Complaint

Level 1:

  • For any query/complaint, you can contact at 7278787878, or mail at info [at] sarala [dot] co [dot] in .

Level 2:

  • If your query is not resolved, then you can contact to the Officer at the details given below:
    Sr. No. Designation Contact No. Email
    1 Grievance Redressal Officer 7044479730 grievance [dot] officer [at] sarala [dot] co [dot] in
    2 Compliance Officer 7044479766 company [dot] secretary [at] sarala [dot] co [dot] in
    3 Nodal Officer - nodalofficer [dot] ombudsman [at] sarala [dot] co [dot] in
    4 Chairman - chairmanac [at] sarala [dot] co [dot] in

Level 3:

  • If your query is still not resolved within 7 days, then you can contact to the Grievance Officer of the Company at the details given below:
    Name: Microfinance Institution Network (MFIN)
    Designation: SRO (MFIN'S)
    Contact No.: 18001021080

Level 4:

  • If your query is still not resolved and you are not satisfied within 30 days, then you can contact at the RBI Regional Office at the details given below:
    Designation: Nodal Officer, DNBS, RBI, Kolkata.
    Contact No.: 033-22307850, 033-22308331,
    Email: cms [dot] nbfc [dot] kolkata [at] rbi [dot] org [dot] in
  • You can also lodge your complaint online through Non Banking Financial Company- (NBFC) Ombudsman .

Office Addresses

Sr. No. Office Contact No. Address
(Sarala Development & Microfinance Pvt. Ltd.)
1 Head Office 033-40443443 81/2, A.J.C. Bose Road Kolkata- 700014
2 Registered Office - 184, Andul Station Road, Jhorehat, Howrah- 711 302, West Bengal, India