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Sanofi India Customer Care No. 1800 22 2295

Updated on Saturday, 22 August 2026 - 9:47am
Organization: 
Toll free Number(s): 
  • 1800 22 2295 (For Customer Support, Mon-Fri, 9am-5pm)
All India Number(s): 
  • 022-2803 2000 (For Customer Support)
Website: 
Official Website
IVRS Menu : 022-2803 2000
IVRS Menu : 022-4528 8555
  • Press 2: For any other queries
  • Press 1: For medical information about sanofi consumer healthcare india products
  • Press 2: To report a product related complaint
  • Press 3: For assistance in reporting side effects
  • Press 0: For any other assistance or to speak with an operator

Email

  • customercare [dot] chc [at] sanofi [dot] com (For Customer Care)

Important Link

Important Contact Details

Sr No. Service Contact Detail
Prescription Products
1 Reporting adverse events pv [dot] india [at] sanofi [dot] com
2 Medical information medinfo [dot] india [at] sanofi [dot] com
3 Product complaints ptcindia [at] sanofi [dot] com
Consumer Healthcare & OTC Products
4 Reporting adverse events 18002689945 ,

chcpv [dot] india [at] sanofi [dot] com,
5 24x7 Pharmacovigilance 8097035001​
6 Medical information customercare [dot] chc [at] sanofi [dot] com
7 Product complaints ptcindia [dot] chc [at] sanofi [dot] com

Address

Sanofi House, 
CTS No.117-B, L and T Business Park, 
Saki Vihar Road, Powai, 
Mumbai 400072

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