Email
- care [at] sanfe [dot] in (For Customer Care)
Important Links
Return And Cancellation
- For any query/complaint, you can contact to the customer support team.
- You can cancel your order before it is shipped.
- You can make a return/replacement request within the following time period of delivery:
| Sr No. |
Service |
Time Period |
| 1 |
For Damaged/Expired Products |
2 days |
| 2 |
For Incorrect/Missing Products |
24 hours |
- For more information, please read .
Head Office
Redroom Technology Private Limited
1013, 10th Floor, D Mall, Netaji Subhash
Place, Pitampura, New Delhi - 110034
Social Sites
Comments
Complaint against order not received after advance payment
I have placed my order 6 days and paid in advance, while booking is was showing will deliver within 2-3 days , and it is not shipped yet and no one is replying in customer support, no is receiving calls , are you doing any kind of fraud
Hello everyone .Mera order
Hello everyone .Mera order 2884111 hain maine 13 may ko book Kiya tha but abhi tak na product dispatch hua na kuchh rply kar rhe hain prepaid hain tab bhi ap log reply nhi karte ho ...humara paisa apko khna hain toh bol do na hum apko msg nhi karenge ap log na kuch rplay dete hain na hi product bhejte hain na ap log ka cll karta hain
Aap thek bol rehi ho mera bhe
Aap thek bol rehi ho mera bhe order abhi tak ni aaya h pta nhi agar pese khane h to bta do hm aapko call ya msg nhi krange
About order
I received only few products that I ordered,and no status of remaining products and no-one is responding to my problem what can I do
Sanfe is not responding
I ordered products from Sanfe with an expected delivery timeline of 2–4 days as per their policy. However, it has now been over two months, and I have neither received the order nor any refund. The payment was made in advance, and despite multiple attempts to contact their support team, I have received no response. The contact numbers provided are also not working.
At this point, it feels like my money has been lost, and the company’s lack of accountability raises serious concerns about its credibility.
My product is not delivered
Hi
I am utpalkumar patel I am a booking in 5 may 2026 bt my product is not received and sanfe company customer care number is not working and email is not working and I have a problem payment is online sand bt product is not available
Same happens with me also,
Same happens with me also, they are not responding at all. You can raise a complaint on NCH portal