Samsonite India Bags Customer Care No. 93709 54059

Updated on Monday, 24 August 2026 - 10:56am

Organization:

samsonite.in

All India Number(s):

93709 54059 (For Customer/WhatsApp Support, Mon-Sun, 10am-9pm)

Website:

Official Website

Email

service [at] samsonite [dot] com (For Customer Services/Repair/Warranty Related Queries)
ecomservice [at] samsonite [dot] com (For Online Orders)

Important Links

Return/Exchange/Refund And Warranty

For any query/complaint, you can contact the customer support team .
You can make a return request within 7 days of delivery.
Refund will be initiated within 10-15 working days to the original payment method once the return product is received at warehouse .
Warranty can be claimed as per company's terms and conditions .
For more information, please read .

Head Office

Samsonite South Asia Pvt. Ltd.
402 Ackruti Star, Central Road, MIDC,
Opp. Centre Point Bldg., Andheri (E),
Mumbai - 400093, India.
Contact No.: 022-33212601
Email: corporatesales [dot] india [at] samsonite [dot] com

Social Sites

Comments

Tue, 22/07/2025 - 5:26pm — Seelu Chacko (not verified)

Repair Issue with AMT STRYKER 9002

I handed my suitcase for repair (Invoice No. 274846) which is under Warranty. The suitcase was handed to American Tourister outlet, No.10 27th Main, HSR layout Sector 1 Bangalore 560102 on 30-June-2025 and till date (22-July-2025) I haven't received my suitcase. Whenever I call the shop to check the repair status, they say that it is not done. When I will get my suitcase back ? Is there no SLA on repair time period ? Pls help.

Sat, 10/09/2022 - 4:25pm — Sudhir Singh (not verified)

Poor quality of bag

Dear Madam/Sir,

I replaced Amt. FLIX Nxt bag on 02.07.2022 from Vegas Mall as the stiching of my new bag came off. This bag stiching also came off in two months. Very poor quality. Upon visiting the store in Vegas Mall, Dwarka, i found the sale boy very rude and liar who kept on telling lies not to replace the bag. Then he contacted someone named Mahinder. I was told that he has directed to deposit the bag and ask me to wait for approval. I according deposited the bag with them

Considering poor quality of bag and sale boys being lairs, i want my money back.

Sudhir Singh