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Samsonite Customer Care No. 022-6261 2600

Updated on Thursday, 28 April 2022 - 9:50am
Organization: 
All India Number(s): 
  • 022-6261 2600 (For Customer Support, Mon-Sat, 11am-6pm)
  • 02553-229 700 (For General Query)
  • 72086 36520 (For WhatsApp Support)
Website: 
Official Website

Emails

  • ecomservice [dot] in [at] samsonite [dot] com (For Order/Refund Queries/Bulk Order)
  • service [at] samsonite [dot] com (After Sales Service)
  • careers [at] samsonite [dot] com (For Careers)

Important Links

Shipping & Delivery

  • In case the order has not been delivered timely please send
    email stating Order Id at ecomservice [dot] in [at] samsonite [dot] com.
  • Standard delivery time is 10 days, after Order has been placed.

Return & Refund

  • You are required to report the defect within 7 days of receipt of the product
    by writing on ecomservice [dot] in [at] samsonite [dot] com .
  • In case the customer pays online then amount will be refunded within
    10-15 working days from the receipt of returned product(s)
    at the warehouse of Samsonite.
  • For more information, please read.

Head Office

Samsonite South Asia Pvt. Ltd.
402 Ackruti Star, Central Road,
MIDC, Opp. Centre Point Bldg.,
Andheri (E), Mumbai-400093, India.
Phone : 022-33212601

Social Site

Comments

Sat, 10/09/2022 - 4:25pm — Sudhir Singh (not verified)

Poor quality of bag

Dear Madam/Sir,

I replaced Amt. FLIX Nxt bag on 02.07.2022 from Vegas Mall as the stiching of my new bag came off. This bag stiching also came off in two months. Very poor quality. Upon visiting the store in Vegas Mall, Dwarka, i found the sale boy very rude and liar who kept on telling lies not to replace the bag. Then he contacted someone named Mahinder. I was told that he has directed to deposit the bag and ask me to wait for approval. I according deposited the bag with them

Considering poor quality of bag and sale boys being lairs, i want my money back.

Sudhir Singh