IVRS Menu :
- Press 1 : Repayment not Updated.
- Press 2 : Unable to Pay.
- Press 3 : Technical Problem with the App.
- Press 4 : For NOC.
- Press 5 : If you have Other Questions.
Email
- care [at] rupeeredee [dot] com (For Query)
Important Links
Grievance Redressal Procedure
Level 1:
- If you have any Query/Complaint firstly, you can call to 0124-6914100 or mail at care [at] rupeeredee [dot] com.
- You can also visit your nearest branch and can approach Branch Manager.
- You can also write to:
- Customer Service,
Vatika Triangle, 7th Floor,
Mehrauli Gurgaon Road, Block B,
Sushant Lok Phase I, Gurgaon, Haryana - 122002
Level 2:
- If you are not satisfied by the response, then you can contact to the Grievance Redressal Officer (GRO)/Nodal Officer (NO)
- Grievance Redressal Officer And Nodal Officer
Contact No.:
0124-4699111
Email:
gro [at] rupeeredee [dot] com
Address:
Moneymitra IT Solutions Private Limited,
7th Floor, Vatika Triangle, Mehraruli-Gurgaon Road, Block B,
Sushant Lok Phase I, Gurugram, Haryana - 122002
- Your complaints are resolved within 30 days of receipt of complaint.
Level 3:
Registered & Corporate Office Address
7th Floor, Vatika Triangle, Mehrauli-Gurgaon Road,
Block B, Sushant Lok Phase I, Gurugram,
Haryana -122002
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