IVRS Menu: 1800 419 8000
Please select your preferred language
- Press 1 : For new gold loan information
- Press 2: For customer support
After selecting Press 1 option, your call will be redirected to the customer support team.
Email
- care [at] rupeek [dot] com (For General Query/Complaint)
- cards [at] rupeek [dot] com (For Credit Card Related Query)
Important Links
For Complaint
Leve 1:
- For any query/complaint, you can contact at the details given below:
Contact No.:
18004198000
Email: care [at] rupeek [dot] com
Address:
Customer Service Ocer Rupeek Capital Private Limited,
Plot #45/B, Subham Complex, 1st A Main, Ground Floor,
Front Wing(B), Sarakki Industrial Layout, J.P. Nagar,
Bangalore, Karnataka 560078 India
Timings: Mon-Sat, 9am-6pm
Level 2:
- If your query is not resolved within 3 days, then you can contact to grievance redressal team details given below:
Contact No.: 18004198000
Email:
rcpl_grievance [at] rupeek [dot] com
Address: Customer Service Ocer, Rupeek Capital Private Limited,
Plot #45/B, Subham Complex, 1st A Main, Ground Floor,
Front Wing(B), Sarakki Industrial Layout, J.P. Nagar,
Bangalore, Karnataka 560078 India
Timing:
Mon-Fri, 9:30am-6:30pm
Level 3:
- If your query is still not resolved within 1 month, then you can contact at the details given below:
Contact No.: : 080-68951717
Email: imtiyaz [at] rupeek [dot] com
Timing:
Mon-Fri, 9:30am-6:30pm
- You can also lodge your complaint online through Complaint Management System (CMS) Portal .
Offices Addresses
| Sr.No. |
Office/Centre |
Address
(Rupeek Fintech Private Limited) |
| 1 |
Registered Address |
Subham Complex, Ground Floor 1st A Main Road, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078 |
| 2 |
Rupeek Enquiry Centre |
Rupeek Gold Loans, SCO no: 271, 2nd Floor, Sector 32D, Chandigarh, Punjab 160030. |
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