Rupeek Gold Loan Customer Care No. 1800 419 8000

Toll free Number(s): 
  • 1800 419 8000 (For Query/Complaint/Feedback)
All India Number(s): 
  • 8291 079 762 (Contact/WhatsApp For Credit Card)

IVRS Menu: 1800 419 8000

Please select your preferred language

  • Press 1 : For new gold loan information
  • Press 2: For customer support

After selecting Press 1 option, your call will be redirected to the customer support team.

Email

  • care [at] rupeek [dot] com (For General Query/Complaint)
  • cards [at] rupeek [dot] com (For Credit Card Related Query)

Important Links

For Complaint

Leve 1:

  • For any query/complaint, you can contact at the details given below:
    Contact No.: 18004198000
    Email: care [at] rupeek [dot] com
    Address: Customer Service Ocer Rupeek Capital Private Limited,
    Plot #45/B, Subham Complex, 1st A Main, Ground Floor,
    Front Wing(B), Sarakki Industrial Layout, J.P. Nagar,
    Bangalore, Karnataka 560078 India
    Timings: Mon-Sat, 9am-6pm

Level 2:

  • If your query is not resolved within 3 days, then you can contact to grievance redressal team details given below:
    Contact No.: 18004198000
    Email: rcpl_grievance [at] rupeek [dot] com
    Address: Customer Service Ocer, Rupeek Capital Private Limited,
    Plot #45/B, Subham Complex, 1st A Main, Ground Floor,
    Front Wing(B), Sarakki Industrial Layout, J.P. Nagar,
    Bangalore, Karnataka 560078 India
    Timing: Mon-Fri, 9:30am-6:30pm

Level 3:

  • If your query is still not resolved within 1 month, then you can contact at the details given below:
    Contact No.: : 080-68951717
    Email: imtiyaz [at] rupeek [dot] com
    Timing: Mon-Fri, 9:30am-6:30pm
  • You can also lodge your complaint online through Complaint Management System (CMS) Portal .

Offices Addresses

Sr.No. Office/Centre Address
(Rupeek Fintech Private Limited)
1 Registered Address Subham Complex, Ground Floor 1st A Main Road, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078
2 Rupeek Enquiry Centre Rupeek Gold Loans, SCO no: 271, 2nd Floor, Sector 32D, Chandigarh, Punjab 160030.

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