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• care [at] royalsundaram [dot] in (For General Query)

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Claim Process

• If you have any query related to claim process then firsty you have to call 18604250000, 18602580000, 18005689999 (For Motor Claims) or email at care [at] royalsundaram [dot] in
  
• You can also make claim request via filling this Download Claim Forms
• Yo can also contact at 022-67872035 or mail at royalsundaram [at] europassistance [dot] in for Travel Insurance Claims
• You can also make a claim request via filling this Claim Intimation Form
• For more information about claim process Please Read

For Grievance Redressal

Level 1:

• For any query or complaint you can contact at 18604250000, 18602580000 or email at care [at] royalsundaram [dot] in
  Address: Royal Sundaram General Insurance Co. Limited
  Vishranthi Melaram Towers No.2/319 ,
  Rajiv Gandhi Salai(OMR) Karapakkam, Chennai - 600097
  
• For Senior Citizens you can contact at 7228933501 or email at seniorcitizengrievances [at] royalsundaram [dot] in
  

Level 2:

• If your query is not solved within 2 days then you can contact to the Grievance Redressal Officer at 7228087400 or mail at manager [dot] care [at] royalsundaram [dot] in

Level 3:

• If your query is still not resolved within 2 days then you can mail at head [dot] cs [at] royalsundaram [dot] in
  
• You can lodge your complaint online through Council for Insurance Ombudsman (CIO) or Insurance Regulatory and Development Authority (IRDA)
• If your query is still not resolved then you can contact to the Insurance ombudman given below:
  

  Sr.No.	City	Contact No.	Email	Address
  1	Ahmedabad	079-25501201 , 079-25501202	bimalokpal [dot] ahmedabad [at] cioins [dot] co [dot] in	Jeevan Prakash, 6th floor, Near S.V.College Relief Road, Tilak Marg , Ahmedabad- 380 001. Gujrat
  2	Bengaluru	080-26652048, 080-26652049	bimalokpal [dot] bengaIuru [at] cioins [dot] co [dot] in	Jeevan Soudha Building, PID No.57-27-N-19, Ground Floor, No. 19/19, 24th Main Rd, 1st Phase, J.P. Nagar, Bengaluru- 560 078.
  3	Bhopal	0755-2769201, 0755-2769202, 0755-2769203	blmalokpal [dot] bhopal [at] cioins [dot] co [dot] in	LIC of India Zonal Office Bldg, 1st Floor, South Wing, Jeevan Shikha, Opp. Gayatri Mandir, 60-B, Hoshangabad Road, Bhopal-462011
  4	Bhubaneswar	0674-2596455, 0674-2596429, 0674-2596003, 0674-2596461	bimalokpal [dot] bhubaneswar [at] cioins [dot] co [dot] in	62, Forest Park, Bhubaneswar, PIN -751 009.
  5	Chandigarh	0172-2706468, 0172-2707468	bimalokpal [dot] chandigarh [at] cioins [dot] co [dot] in	Jeevan Deep, Ground Floor, LIC of India Bldg, SCO 20-27, sector 17-A, Chandigarh -160017
  6	Chennai	044-24333668, 044-24333678	bimalokpal [dot] chennai [at] cioins [dot] co [dot] in	Fatima Akhtar Court, 4th flr, 453 (old 312), Anna Salai, Teynampet, Chennai 600018
  7	Delhi	011-46013992, 011-23213504, 011-23232481	bimalokpal [dot] delhi [at] cioins [dot] co [dot] in	2/2 A, 1st Floor, Universal Ins. Building, Asaf Ali Road, New Delhi- 110 002.
  8	Guwahati	0361-2631307, 0361-2632204, 0361-2632205	bimalokpal [dot] guwahati [at] cioins [dot] co [dot] in	Jeevan Nivesh Bldg. 5th Floor, near Pan Bazar, S. S. Road, Guwahati-781001
  9	Hyderabad	040-23376991, 040-23312122, 040-23376599, 040-23328709, 040-23325325	bimalokpal [dot] hyderabad [at] cioins [dot] co [dot] in	6-2-46, 1st Floor, Moin Court Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-ka-pool, Hyderabad 500 004
  10	Jaipur	0141-2740363	bimalokpal [dot] jaipur [at] cioins [dot] co [dot] in	Jeevan Nidhi Il, Ground Floor, Bhawani Singh Road, Ambedkar Circle, Jaipur -302 005.
  11	Kochi	0484-2358759	bimalokpal [dot] ernakulam [at] cioins [dot] co [dot] in	10th Floor, LIC Bidg, Jeevan Prakash, Opp Maharaj College Ground, M.G.Road, Ernakulam, Kochi- 682 011
  12	Kolkata	033-22124339, 033-22124341	bimalokpal [dot] koIkata [at] cioins [dot] co [dot] in	7th Floor of Hindusthan Building (Annex), 4, C R Avenue, KoIkata-700 072
  13	Lucknow	0522-4002082, 0522-3500613	bimalokpal [dot] lucknow [at] cioins [dot] co [dot] in	Jeevan Bhavan, Phase II, 6th Floor, Nawal Kishore Road, Hazratganj, Lucknow- 226 001.
  14	Mumbai	022-69038800, 022-69038833	bimalokpal [dot] mumbai [at] cioins [dot] co [dot] in	IIIrd Floor, Jeevan Seva Annexe, S.V.Road, Santacruz West, Mumbai- 400 054.
  15	Noida	0120- 2514252, 0120-2514253	bimalokpal [dot] noida [at] cioins [dot] co [dot] in	Bhagwan Sahai Palace, 4th flr, Main Road , Naya Bans, Sector 15, Noida-201301, Dist: G.B.Nagar Uttar Pradesh
  16	Patna	6122547068	bimalokpal [dot] patna [at] cloins [dot] co [dot] in	2nd Floor, Lalit Bhawan, Baily Road, Patna
  17	Pune	020-24471175	bimalokpal [dot] pune [at] cioins [dot] co [dot] in	3rd Floor, Jeevan Darshan - LIC of India Bldg, N.C. Kelkar Road, Narayan Peth, Pune- 411030.

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