Hello Team.

My Set top Box number : 200504971532

My Complained Number : ucs47456348

Complained Date : 27 Sept 2014.

I have recharge 2200 Rs. on 26 Oct 2013 for 1 year subscription but some how not activated my request for 1 year. 26 July 2014 i was raised 1 complained that time my complained solved with 90 day's extended my 1 year subscription. after 60 day's my subscription was De-activated. again i had raised my complained but not solved yet.

Please solved my problems ASAP.

Any query please contact me.

Thanks & Regards,
Jaimin Shah

Hi,
Not able to watch TV with Reliance BIG TV connection.
Please send your Engineer ASAP.

Regards

my smartcard no 200929730820 i complaint on 1st august 2013 req no 206758408 after 2days they message that your problem was solved but nobody solved problem again we complaint req no.206958854 same matter reppited again they message your problem was solved again we complaint req no. 207159992 and we also give our phone numbers 9441886347,9032404041,08622258555 but your people was not responding i am sorry to say this is worrest and too bad how many days you take to solve the problem you people are too careless so kindly take necessary actions so contact our number are address 1-501, srinivasa nagar, padugupadu, kovur (md), nellore(dt), ap 524137.

I d complaint on nov 5 till dt nobody attend except one call
my ac suspended from then bcos the chg deducted now they are very reluctant to reimburse my chg
atanu

suddenly smart card get damaged and also remote is also not working

Sir

my Reliance BIG TV customer id 200631443145 . i am four years user of BIG TV. My complaint is regarding BIG TV set top box. is restarting very frequently. I have called reliance customer care regarding this issue many more many [ more than 100 times ], So for not received any proper response.taken positive action .

please check my complaint nos 188399401, 188776567 and 188907044.

i have given the first complain 188399401 regarding the set top box frequent tripping void screen appearing etc ,for this with out rectifying the fault my amount was deducted and my account was suspended for this i got the message saying that trust the problem solved like that .

after seeing the message i called up the customer care [ complain no 188776567] told them my problem remain same not rectified , for this super visor has told the wrongly deducted amount will be refunded and also he send the higher officials to replace the new set top box one free of cost nothing happen for this waited three days

again i have given the complain 188907044 saying that my original problems remain same. But m/s reliance has taken today super action of suspending my account with out solving the problem .

i fully unhappy with this unethical things i have never seen this kind worst customer support and the worst company policy , purely playing with public.

mainly this set top box problem started because of Reliance up gradations HD soft ware upgradation . For this old set top boxes are not supporting , the big TV is totally responsible for this to support the existing customer .

m/s reliance has to support the existing customer honestly , reliance has to replace the set top box of existing customer at free of cost ,

so far i have interacted with the following customer people

Mr.sathis,Mr.vijay, Miss surthi,Miss. srisha Mr.Balaji Mr.mallesh Mr.Prabhu ,Miss Prithi ...many more.

can i expect the honest correct support from reliance

Regards

S.ramesh

09989308116

o bhan k lodo......10 din se tumhara number try ker raha hu per lag hi nahi raha.......
o bhan k lodo is phone ko kya chutdo me de rakha h...........bhosdiko
thari ma chude gi bhan ke lodo
costmer ke sath nainsafi

saale chutiya banate hai toll free no 1800-200-9001 no . pe 10 days se phone kar raha hun but koe phone nahin uthata sirf yeh sunta hun ki "i am sorry all our customer care representatives are still busy on call kindly stay in line your call is important to us.

It is clearing mentioned that 3 months free with value sports + 2 regional channel free.

It was install on 05.03.2012. & got disconnected for 2 months 06.05.2012.

Please check with your dealers & area sales manager.

Which I have already spoken with dealers his contact number 9620639278, 9341212629 & even with area sales manager Mr Rihaz contact no 9341383946.

After spoken with them, We didn't get any response.

Then Complaint was raised on 07.05.2012 with your person Mahesh.

Mr Mahesh informed within 48 hours the problem will be get solved. But this also didnot work.

Again We spoken with Mr Yeshwant on 10.05.2012. He informed within evening it will be resolved. But it did't happened.

Again on 11.05.2012 we spoken with Mr Kalyani, She informed same what answer was rec'd from Mr Yeshwant. But it did't happened.

Again on 12.05.2012 we spoken with Mr Manjunath then also no usefull.

Request you to solve this issue at the earliest.

One more information we got that we paid Rs 1700.00 But it was updated only Rs 1250.00 in your system.

Please investigate & solve the issue. I hope it will be done within 24 hours.

Otherwise we will like to take more action on all of them, who are involved in this issue.

I hope you do so. awaiting for your reply.

Thanks & Regards

Gopi

Hi,

My name Ravinder from Hyderabad, and i have taken the connection on 14th Feb'12. However, we are getting an error every half an hour saying "smart card inserted is not paired with your set of box" My SCN No.20 0954 6362 80. I called up Toll Free number and followed the instructions but the issue still not resolved.

Per the instructions we have removed card and inserted again but issue still remain same.
I dont have any option in Toll Free to talk to any representative. Can some one look into this and confirm back to me once issue is resolved.

Ravinder Narmeta
Hyderabad, Phone 98498 02328

I paid 3000 towards reliance digital tv connection. Initially they promissed installation in 7 working days but the promiss was not kept. After multiple follow-up dish was installed after two weeks. The person (Hussain) who installed the dish has collected Rs.500/- towards activation charges and installation charges and promissed us that it will be activated in 1 hr. But it was not done and even after 3 days, we are still waiting. The contact numbers given by the installation person were incorrect.
It is very difficult to reach reliance customer care. It is very frustrating.
I advise any body to think twice before opting Reliance Digital.
Subbu

I, Mohd. Ghouse Pasha using Reliance Big TV since two years and later purchased LED TV 40’’ Therefore I called Reliance Big TV Customer Care and asked them to change my Normal SET TOP BOX (20 0751 6219 22 ) to HD SET TOP BOX to get the accurate clarity. They told HD SET TOP BOX cost is Rs.990/- and we will give HD Cable free with it. Then a person named Sreenu came from Nalgonda Reliance Office and fixed the HD SET TOP BOX and told HD Cable is not free we are charging Rs. 350/- for that. Then I called Customer Care again and told this matter, they told we will send you HD CABLE free no problem. But till now I did not received HD Cable even after making several calls to Reliance Customer Care then what is the use of HD SET TOP BOX without HD Cable and what is the reason for this much of delay.

Kindly take necessary action and arrange the HD CABLE as early as possible.

I had recharged BIG TV on 01.11.2010 BUT I was informed that it would expire on 25.10.2011. WHY CAN NOT THE COMPANY SAY THE RATES FOR 1 YEAR AS THE WORLD KNOWS FOR 360 DAYS ? THIS IS A CHEAP WAY OF MAKING HUGE PROFIT AND IT REFLECTS ON THE IMAGE OF THE CMD HIMSELF.

Moreover, if one recharges some days earlier, the new recharge starts from the day of recharge and all the balance in his/her account is frozen and swallowed by the Company. This is another cheap way of making money by the Company and its BOSS.

Within validity period I've recharged with Rs.140 ..it was accepted but still the connection is lost.

i suggest all the non south states not to buy reliance digital TV .it gives offer only to south Indian customers. Top up channels that are available on airtel digital TV for Rs 5 is available in reliance digital TV at rs 10. You will get the monthly subscription pack with 3 sports channel at rs 221. Ten sports is available on digital TV at Rs 160 while in reliance digital TV at rs 395. South Indian customers are getting Ten sports at Rs 176

Dear Sir,
I have purchase one Beetel mobile phone from Home shop 18 and I got an offer card for the connection of reliance digital T.V which was registered on 18th August 2011.The work order on given by them 0000000005509221.After two days when the connection not done I contact with customer care & they told that my work order has been canceled due non contact by engineer. Whereas no engineer has been contacted with me as given my address and mob. no.
So I request you to take proper action and connect my Digtal T.V as soon as possible.

A. Bhattacharjee

Reliance Big TV agent visited us and offered `affordable` pack (Rs 127/- per month), collected the money and left. Once free viewing period over, when went for recharge, I was told that Rs 127 package is only for South! I recharged as they asked, but I also wanted two regional channels, i.e, Tamil and Malayalam. I was told by their rep that each language is available for Rs 5/- each. Accordingly, for two languages for one year, I have paid Rs 100/- through the person who came for installation, during the free viewing period itself. I got only Tamil, and not Malayalam channels. When contacted Reliance, I was told that only one channel for Rs 5/- per month, and for second channel, I have to pay Rs 35/- per month. After 3 months, both the south Indian channels were missing! When contacted, Reliance people told me that since I have not told them that the recharge was for a whole year ON THE DAY OF RECHARGE, I can get it only @ Rs 35/- per month and accordingly, my recharge for Rs 100/- lasted for only three months!

From the very beginning, they have been cheating me. Now they have stopped Asianet and Asianet Plus, which was available free at the time of their offering. Only Surya and Kiran was missing at that time. Their site says, Asianet basket will be available for Rs 33/- or so. How long they will continue to cheat the customers? My advise to every one is, NEVER OPT FOR RELIANCE BIG TV. Please dont fall into their trap.

My Card No is 200811762438 and I live in New Delhi. My Mob No is 9868102689.

I will no more advice anyone to go for Reliance digital TV connection. My connection at Jammu no. 200708204553 is not receiving signal for past 15 days. On contacting customer care they say you pay 175 for engineer visit. What for is the customer paying 200 pm & not able to receive signal. Reliance wants us to pay for the companies signal fault. They at customer care say till you agree to pay 175 for engineer visit your complaint will not be registered. What a way to fool customers. I am disconnecting my Reliance digital TV connection and no more Reliance products in future.

This is LALIT FROM NEW DELHI. I SUGGEST EVERYONE, PLS DO NOT GO FOR RELIANCE BIG TV CONNECTION. Very bad service from them. Horrible customer care service. u have to be online for more than half an hour without any response. They will deduct the amount without any calculations.

This is Shiva from Hyderabd, My smart card no. is 200862860624. I SUGGEST EVERYONE, PLS DO NOT GO FOR RELIANCE BIG TV CONNECTION. Very bad service from them. Horrible customer care service. u have to be online for more than half an hour without any response. They will deduct the amount without any calculations.

i have bought beetal mobile GD 405 with digital tv reliance they gave a number 18602006666 but no response

I AM INTRESTED IN BUYING HD BOX FROM RELIANCE IN JAIPUR ,I CALLED YR 1800 NO. WHICH IS ALWAYS NOT AVAILABLE AND ALSO CALLED THE JAIPUR DISTRIBUTOR WHO BOASTED OF SENDING SOME ONE WITHIN 24 HRS BUT AFTER MORE THAN 10DAYS NODBODY HAS BOTHERED TO CONTACT ME.PL ARRANGE SOMEBODY TO CONTACT ME. SUNIL SHARMA 01412709290 09910577899(DELHI NO.)