| Sr No. | Cancellation | Deductions |
|---|---|---|
| 1 | Cancellation made anytime after booking | 5% of Trip fare. |
| 2 | Cancellation made within 24 hrs of Trip time | 10% of Trip fare. |
| 3 | Cancellation made within 5 hrs of Trip time | 15% of Trip fare. |
| 4 | Cancellation made after the trip time | No refund on advance made. |
| 5 | Cancellation made due to excessive luggage/ excessive person/ consumption of alcohol/ Exceeded waiting hours during pickup without informing the driver or the Support team. |
5% of Trip fare |