Email
- support [at] rxil [dot] in (For General Support)
- nfo [at] rxil [dot] in (For General Information)
Important Links
Buyer Service Centers
| Sr.No. |
City/State |
Contact No. |
Email |
| North |
| 1 |
Delhi |
8235493565 |
prajay [dot] shukla [at] rxil [dot] in |
| 2 |
Delhi |
9140830131 |
yashasvi [dot] gupta [at] rxil [dot] in |
| 3 |
Delhi |
9717408796 |
manoranjan [dot] rai [at] rxil [dot] in |
| 4 |
Delhi |
7011359981 |
saeed [dot] amaan [at] rxil [dot] in |
| East |
| 5 |
Kolkata |
8697212759 |
upasana [dot] majumder [at] rxil [dot] in |
| 6 |
Kolkata |
9875460974 |
avinil [dot] dey [at] rxil [dot] in |
| South |
| 7 |
Karnataka |
9901790170 |
monika [dot] n [at] rxil [dot] in |
| 8 |
AP and telangana |
9035016600 |
ved [dot] prakash [at] rxil [dot] in |
| 9 |
Tamil nadu and Kerala |
9840987217 |
Reshma [dot] sultana [at] rxil [dot] in |
| West |
| 10 |
Mumbai |
8291553987 |
shreyas [dot] sakhalkar [at] rxil [dot] in |
| 11 |
Rest Of Maharashtra |
9004817501 |
aniruddha [dot] aserkar [at] rxil [dot] in |
| 12 |
Pune |
9272101253 |
anup [dot] borse [at] rxil [dot] in |
| 13 |
Mumbai |
9892765305 |
anupam [dot] sharma [at] rxil [dot] in |
| 14 |
Gujarat |
9898873876 |
Roohi [dot] kulkarni [at] rxil [dot] in |
Seller Service Centers
| Sr.No. |
Name |
Contact No. |
Email |
| Mumbai |
| 1 |
Amit Veer |
9920187542 |
rxil_aveer [at] rxil [dot] in |
| 2 |
Ken Silveira |
8007948255 |
ken [dot] silveira [at] rxil [dot] in |
| 3 |
Shraddha More |
9987419656 |
shraddha [dot] more [at] rxil [dot] in |
| 4 |
Vikas Mahadik |
9930015717 |
vikas [dot] mahadik [at] rxil [dot] in |
For Complaint
- For any complaint regarding the Treds platform you can contact at the details given below:
Contact No.: 022-69033000
Email: grievance [at] rxil [dot] in
Address:
Receivables Exchange of India Limited 701-702,
7th Floor, Supremus, E Wing, I-Think Techno Campus, Kanjurmarg East Mumbai,
Mumbai City MH 400042 IN
- You can also fill this Complaint Form
- If your query is still not resolved then you can escalate your issue according to the escalation matrix given below:
| Level |
Authority Responsible |
Resolution Timeframes and Escalation Steps |
Email |
| Contact No.: 022-69033002 (Same For All) |
| Level 1 |
Head of Operations |
Response to be provided within 7 working days. |
opshead [at] rxil [dot] in |
| Level 2 |
Nodal Officer |
If the query remains unresolved within 7 working days, then it will be escalated to the Nodal Officer who will respond within 15 days. |
cs [at] rxil [dot] in |
| Level 3 |
Principal Officer or Designated Director |
If the query remains unresolved for more than 15 days, then it will be escalated to the Principal Officer of RXIL who will respond within 21 days. |
kk [dot] varodia [at] rxil [dot] in , ketan [dot] gaikwad [at] rxil [dot] in |
Address
Receivables Exchange of India Limited,
701-702, 7th Floor, Supremus, E Wing,
I-Think Techno Campus, Kanjurmarg East,
Mumbai 400042
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