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RBL Bank Credit Card Contact No. 022-6232 7777

Updated on Monday, 1 September 2025 - 3:44pm
Organization: 
Toll free Number(s): 
  • 1800 102 6222 (For Phone Banking/Credit Card Helpline, 24*7)
All India Number(s): 
  • 022-6232 7777 (Alternate No. For Phone Banking/Credit Card Helpline 24*7)
  • 84335 98888 (For WhatsApp Banking)
Website: 
Official Website
iOS App: 
RBL MyCard
Android App: 
RBL MyCard

IVRS Menu:

IVRS Menu: 1800 102 6222
IVRS Menu: 022-6232 7777

Select your preferred language

  • Press 1: To report lost or stolen card or to report unauthorised transaction on your card
  • Press 2: For complaint

Select your preferred language

  • Press 1: If you have applied for new credit card and want to know the application status
  • Press 2 : If you are an existing credit card holder.
    • Press 1: To generate or reset your credit card pin or to switch on or off your card transaction setting
    • Press 2: To know your credit card account information
    • Press 3: To report lost, stolen card or to report any fraudlent activity on your card
    • Press 4: To request for a duplicate statement

Email

  • cardcancellation [at] rblbank [dot] com (To Close Your Credit Card)

Important Links

SMS Service

Send SMS to 9223366333 from your registered mobile number.

Sr.No. Service Keyword Example
1 Temporary Blocking of Card TBLOCK CRD C TBLOCK 5940 8008801010000428
2 Temporary Blocking of Card TBLOCK CRD TBLOCK 5940
3 Unblocking of Temporary Card UBLOCK CRD C UBLOCK 5940 8008801010000428
4 Unblocking of Temporary Card UBLOCK CRD UBLOCK 5940
5 Permanent Blocking of Card BLOCK CRD C BLOCK 5940 8008801010000428
6 Permanent Blocking of Card BLOCK CRD BLOCK 5940

Important Contact Details

Sr.No. Service Contact No.
1 For RBL Bank Commercial Cards 022-62327777,
Corporatecard [dot] support [at] rblbank [dot] com
2 For Customer Care/Complaints customercare [at] rblbank [dot] com
3 Micro Finance 022-61846300
4 For Supercard Queries supercardservice [at] rblbank [dot] com
5 To Report Fraud reportfraud [at] rblbank [dot] com
6 Corporate Banking 022-71109111 , ceb [dot] support [at] rblbank [dot] com

To Block Your Card Urgently?

Sr.No. Service Process
1 RBLCares Chatbot Chatbot RBLCares>Menu>InstaServices>Block and Reissue Credit Card
2 Call Us 022 62327777 (Credit Card Helpline).
3 MyCard App Use MyCard App → My Account → Go to Settings → Profile Settings → Report Fraud → Block/Replace Card.
4 SMS/Link Refer the transaction debit SMS (Link) → Click link to report unauthorized transaction → Login to MyCard App to block your card
5 WhatsApp Banking Send "Hi" to 8433598888 → Choose "Credit Card Services" → Switch-off Card Transactions

Grievance Redressal

Level 1:

  • For any complaint you can contact at the details given below:
    Contact No.: 022-62327777 (24 Hours Helpline)
    Email: customercare [at] rblbank [dot] com , cardservices [at] rblbank [dot] com
    Address: RBL Bank Limited,
    Cards Operating Centre - COC, JMD Megapolis,
    Unit No 306-311 - 3rd Floor, Sohna Road, Sector 48,
    Gurgaon, Haryana 122018
  • You can also lodge your complaint by filling this Complaint Form
  • You will receive a response/resolution within 10 days.

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Head Credit Card Services at the details given below:
    Email: headcardservice [at] rblbank [dot] com
    Address: Head - Cards Services, RBL Bank Limited,
    Cards Operating Centre - COC, JMD Megapolis, Unit No 306-311 - 3rd Floor,
    Sohna Road, Sector 48, Gurgaon, Haryana 122018

Level 3

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 2, then you can contact the regional nodal officers at the details given below:
    Email: regionalnodalofficer [at] rblbank [dot] com (Same For All)
    Sr.No. Location Contact No. RNO Address
    (RBL Bank Ltd.)
    1 Ahmedabad 022-43020781 First floor, Viva Complex, Opp Parimal Garden, Near JMC House Ellis bridge, Ahmedabad, Gujarat - 380006
    2 Bangalore 044-40431529 Ground Floor, G-13, G-14,G15 & G-17 Prestige Towers, 99 & 100 Residency Road, Bangalore-560025
    3 Bhopal 011-69204421 1A, Ground Floor, Sapru Marg Hazratganj, Lucknow-226001 (U.P)
    4 Bhubaneswar 033-40330168 RBL Bank Limited, Thapar House, 1st Floor, 25, Brabourne Road, Kolkata - 700001
    5 Chandigarh 011-69204421 SCO 135-136, Sector 9-C, Chandigarh-160009
    6 Chennai I 044-40431529 No 105/56 G N Chetty Road, T Nagar, Chennai - 600 017
    7 Chennai II 044-40431529 No 105/56 G N Chetty Road, T Nagar, Chennai - 600 017
    8 Dehradun 011-69204421 183, Upper Ground Floor, Jagriti Enclave, Delhi - 110092
    9 Guwahati 033-40330168 RBL Bank Limited, Thapar House, 1st Floor, 25, Brabourne Road, Kolkata - 700001
    10 Hyderabad 044-40431529 D.No. 6-3-865, Ground Floor, Home Jupally, Opp. Green Park Hotel, Greenlands, Hyderabad - 500016
    11 Jaipur 011-69204421 Vaibhav complex, Amrapali Circle, Vaishali Nagar, Jaipur, Rajasthan - 302021
    12 Jammu 011-69204421 SCO 135-136, Sector 9-C, Chandigarh - 160009
    13 Kanpur 011-69204421 1A, Ground Floor, Sapru Marg Hazratganj, Lucknow-226001 (U.P)
    14 Kolkata I 033-40330168 Ground Floor, Horizon Building, 57 Jawaharlal Nehru Road, Kolkata - 700071
    15 Mumbai I 022-43020781 One World Centre, Tower 2B, 9th Floor, 841, Senapati Bapat Marg, Lower Parel, Mumbai - 400013
    16 Mumbai II 022-43020781 One World Centre, Tower 2B, 9th Floor, 841, Senapati Bapat Marg, Lower Parel, Mumbai - 400013
    17 Patna 033-40330168 1A, Ground Floor, Sapru Marg Hazratganj, Lucknow-226001 (U.P)
    18 New Delhi I 011-69204421 183, Upper Ground Floor, Jagriti Enclave, Delhi - 110092
    19 New Delhi II 011-69204421 183, Upper Ground Floor, Jagriti Enclave, Delhi - 110092
    20 Raipur 033-40330168 RBL Bank Limited, Thapar House, 1st Floor, 25, Brabourne Road, Kolkata - 700001
    21 Ranchi 033-40330168 1A, Ground Floor, Sapru Marg Hazratganj, Lucknow-226001 (U.P)
    22 Thiruvananthapuram 044-40431529 Ground Floor, Shanthi Karthedath Avenue, North Gate, Tripunithura, Ernakulam, Kerala - 682301
    23 Shimla 011-69204421 SCO 135-136, Sector 9-C, Chandigarh-160009

Level 4:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 3, then you can escalate the issue to the Principal Nodal Officer at the details given below:
    Contact No.: 022-71432700
    Email: principalnodalofficer [at] rblbank [dot] com
    Address: RBL Bank Ltd, Unit No. 306-311, 3rd Floor,
    JMD Megapolis, Sector - 48, Sohna Road, Gurugram - 122018, Haryana

Level 5:

  • If your query is not resolved or you are not satisfied with the resolution given, then you can Escalate your complaint to Central Banking Ombudsman at
    Contact: 14448 (9:30am-5:15pm)
    Address: Centralised Receipt and Processing Centre (CRPC),
    Reserve Bank of India, 4th Floor,
    Sector 17, Chandigarh - 160017
  • You can also lodge complaint online through RBI Complaint Management System (CMS) Portal 

Offices Address

Sr No. Office Contact No. Address
2 Registered Office 0231-6650214 RBL Bank Ltd. 1st Lane, Shahupuri, Kolhapur - 416001
3 Corporate Office 022-43020600 RBL Bank Ltd. One World Center, Tower 2B,
6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400013
Parent Article: 
RBL Bank Customer Care No.