Email
- support [at] india [dot] ray-ban [dot] com (For any queries)
Important Links
For Order Return
You will be allowed to return / exchange any Product that you are not satisfied with for any reason; within 7 days of
receipt of the product.
- If you prefer you can call Customer Service at 080-68971715.
- On the My Orders, page click on create return and select the order you want to return along with the reason for the
return and click on the Confirm Return button.
- A return / exchange request shall be generated and shared with You upon registration of Your request.
- Pack items in the original packaging including any documentation such as invoice copy, accessories and manuals
received with the product - make sure the package is secure and that the contents do not risk being damaged
during shipping.
- Write the address of the company outside of the package covering any previous address label, company address
is mention on the invoice.Please ship the products to the below address:
- Moda Optics
30/31, 2Nd Floor, Sai Krupa,
Kothnur Dinne Main Road,
Jp Nagar 8Th Phase, Bangalore - 560078.
Karnataka
- For more information, please read.
For Warranty Claim
- The product should be packed in a cardboard box and the customer contact details and address should be clearly
mentioned on the box.
- A copy of the invoice should be sent along with the product in the cardboard box.
- A duly filled Product Complaint Form should be printed and sent along with the product in the cardboard box.
- For more information, please read.
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