Ray-Ban Toll Free Number 1800 1200 625

Organization: 
Toll free Number(s): 
  • 1800 1200 625 (Product Warranty)
All India Number(s): 
  • 080-6897 1715 (Customer Support, Mon-sat 9-7pm, Sun 10-7pm)
  • 80301-78409

Email

  • support [at] india [dot] ray-ban [dot] com (For any queries)

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Important Links

For Order Return

You will be allowed to return / exchange any Product that you are not satisfied with for any reason; within 7 days of
receipt of the product.

  • If you prefer you can call Customer Service at 080-68971715.
  • On the My Orders, page click on create return and select the order you want to return along with the reason for the
    return and click on the Confirm Return button.
  • A return / exchange request shall be generated and shared with You upon registration of Your request.
  • Pack items in the original packaging including any documentation such as invoice copy, accessories and manuals
    received with the product - make sure the package is secure and that the contents do not risk being damaged
    during shipping.
  • Write the address of the company outside of the package covering any previous address label, company address
    is mention on the invoice.Please ship the products to the below address:
    • Moda Optics
      30/31, 2Nd Floor, Sai Krupa,
      Kothnur Dinne Main Road,
      Jp Nagar 8Th Phase, Bangalore - 560078.
      Karnataka
  • For more information, please read.

Shipping & Delivery

For Warranty Claim

  • The product should be packed in a cardboard box and the customer contact details and address should be clearly
    mentioned on the box.
  • A copy of the invoice should be sent along with the product in the cardboard box.
  • A duly filled Product Complaint Form should be printed and sent along with the product in the cardboard box.
  • For more information, please read.

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