IVRS Menu:
Select your preferred language
- Press 1: For the status of loan application
- Press 2: For loan application rejection reason
- Press 3: For delay in crediting loan to your bank account
Email
- care [at] rapidrupee [dot] in (For Customer Care)
Important Link
For Complaint
Level 1:
- For any query/complaint you can contact at 022-68740470 (Mon-Sat, 9am-6pm) or mail at care [at] rapidrupee [dot] in .
- You can lodge your complaint via RapidRupee - Personal Loan App or you can also post a letter at the address given below:
Address:
Unit No. 323, Omkar, The Summit Business Bay,
CTS-266, 266/1- 172, Near PVR Cinema, Andheri Kurla Road,
Andheri (East), Mumbai-400 093. Maharashtra. India
- Your query will be resolved within 5 days.
Level 2:
- If your query is not resolved within 5 days then you can contact to Grievance Redressal Officer at the details given below:
Contact No.:
022-68492925 (Mon-Fri, 9am-6pm)
Email: grievance [at] afgbusinesssolutions [dot] in
- Your query will be resolved within 30 days.
Level 3:
Unified Fintech Forum Complaint
- For any query/complaint related to Unified Fintech Forum you can mail at cgrm [at] dlai [dot] in .
Address
AFG Business Solutions (India) Private Limited
Unit No. 323, Omkar, The Summit Business Bay,
CTS-266, 266/1- 172, Near PVR Cinema,
Andheri Kurla Road, Andheri (East),
Mumbai-400 093. Maharashtra. India
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