Email

• shop [at] dsgroup [dot] com (For Customer Service, Mon-Fri, 10am-5pm)

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Important Links

• Contact Form
• Frequently Asked Questions

Replacement and Cancellation Policy

• If you have any Complaint / Query regarding order you can call at 0120-4032570 or mail at shop [at] dsgroup [dot] com
• If you have received a damaged order we will replaced the order within 7 working days.
• You can cancel the order before the shipment and your whole refund will be processed withing 4-7 working days.
• If you want to cancel a Shipped order, do not accept delivery and you have to pay shipping charge 30 rs from your refund.
• For More Information Please Read.

Grievance Redressal

Level 1:

• If you have any complaint / Query, then you can contact to the Grievance Officer at the details given below:
  Contact: 0120-4032570 (Mon-Fri, 10am-5pm)
  Email: shop [at] dsgroup [dot] com
  Address: Dharampal Satyapal Ltd. C-6-10,
  Sector-67, Noida-201309 (U.P)

Level 2:

• If your query is still not resolved, then you can contact to the Nodal Officer at the details given below:
  Contact: 0120-4032200 (Mon-Fri, 10am-5pm)
  Address: Dharampal Satyapal Limited, C-6-10,
  Sector-67, Noida-201309 (U.P)

Office Address

Address: C 6-10, Dharampal Satyapal (DS)
Road, Sector-67, Noida-201309 (U.P) India
Fax No.: 0120-2522592
Email: rajnigandha [at] dsgroup [dot] com

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