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RailTel Corporation India Contact No.
Updated on Wednesday, 22 July 2026 - 9:14am
Email
Organization:
Government of India Toll free Number(s):
- 1800 11 7245 (For RailTel NOC)
- 1800 1039 139 (For Rail Wire)
Website:
Official Website
iOS App:
RailWire Subscriber
Android App:
RailWire Subscriber
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- info [at] railtelindia [dot] com (For General Information)
Important Links
Regional/Territory Offices Contact Details
| Sr No. | Office | Contact No. | Address (RailTel Corporation of India Ltd.) |
|---|---|---|---|
| Northern | |||
| 1 | New Delhi (Regional Office) | 011-22185933, 011-22185934 Fax: 011-22185978 |
6th Floor, 3rd Block, Delhi Technology Park, Shastri Park, Delhi - 110053 |
| 2 | Chandigarh (Territory Office) | - | Microwave Complex, Railway Telephone Exchange, Railway Station, Chandigarh - 160102 |
| 3 | Lucknow (Territory Office) | - | RailTel, Exchange Building, 1st Floor, DRM Office, NE Railway, Ashok Marg, Hazratganj, Lucknow - 226001 |
| 4 | Jaipur (Territory Office) | - | Microwave Tower Complex, Railway Colony, Ganpati Nagar, Jaipur - 302006 |
| 5 | Prayagraj | - | 2nd Floor, Microwave Building, Microwave Tower Campus, Behind DRM Office, Smith Road, Prayagraj - 211001 |
| 6 | NCR Territory | - | Northern Railway Microwave Complex, 2nd Floor, Thompson Road Railway Colony, Near New Delhi Railway Station, New Delhi - 110002 |
| Western | |||
| 7 | Mumbai (Regional Office) | 022-24923907 Fax: 022-24923913 |
RailTel, Western Railway Microwave Complex, Senapati Bapat Marg, Mahalakshmi, Mumbai - 400013 |
| 8 | Bhopal (Territory Office) | 0755-2428644 | RailTel, Plot No. 17, 1st Floor, Near Shahpura Thana, E-8 Extension, Raghunath Nagar, Bhopal, Madhya Pradesh - 462039 |
| 9 | Ahmedabad (Territory Office) | 0124-2714000 | 15th Floor, GIFT Tower-1, Road-5, Zone-5C, GIFT City, Gandhinagar, Gujarat - 382355 |
| 10 | Nagpur (Territory Office) | - | RailTel, 417-418, 3rd Floor, SEC Railway DRM Office, Kingway, Nagpur - 440001 |
| Southern | |||
| 11 | Hyderabad (Regional Office) | 040-27788000 Fax: 040-27820682 |
1-10-39 to 44, 6A, 6th Floor, Gumidelli Towers, Begumpet Airport Road, Opp. Shoppers Stop, Hyderabad - 500016 |
| 12 | Bangalore (Territory Office) | 044-26481271 Fax: 044-26481272 |
No. 275E, 4th Floor, E.V.R. Periyar High Road, Office of the Chief Administrative Office, Southern Railway, Egmore, Chennai - 600008 |
| 13 | Bangalore (Territory Office) | 080-22353448 | RailTel, 6/1, 12th Main, Vasanth Nagar, Opp. Mount Carmel College Gate 1 Road, Bangalore - 560052 |
| 14 | Ernakulam (Territory Office) | - | 1st Floor, Eastern Entry Tower, Ernakulam South Railway Station, Kochi - 682016 |
| 15 | Vijayawada (Territory Office) | - | RailTel, 3rd floor, Microwave station, DRM Compound, SCR, Vijayawada- 520001 |
| Eastern | |||
| 16 | Kolkata (Regional Office) | TeleFax: 033-44041499 | RailTel Corporation of India Limited, Eastern Region, 19th Floor, Aurora Waterfront Building, Plot No. 34/1, Block-GN, Sector-V, Salt Lake City, Kolkata - 700091, West Bengal |
| 17 | Bhubaneswar (Territory Office) | - | RailTel, 1st Floor, Annex Building, B Block, Rail Vihar, Chandrashekharpur, Bhubaneswar - 751023 |
| 18 | Guwahati (Territory Office) | - | RailTel, 3rd Floor, Ramanand Tower (Federal Bank Building, Opposite Hotel Nandan), G.S. Road, Palton Bazar, Guwahati - 781007, Assam |
| 19 | Patna (Territory Office) | - | RailTel, 2nd Floor, Telecom Hub, Patna, Near RRI Building, Karbigahia End of Patna Junction, Bihar - 800001 |
| 20 | Ranchi (Territory Office) | - | RailTel, Opposite Ranchi Railway Station, P.O. Chutia, Ranchi, Jharkhand - 834001 |
| 21 | NJP (Territory Office) | - | RailTel, Telecom Complex, Beside Siliguri Junction, RPF Thana, P.O. Pradhanagar, Dist. Darjeeling, West Bengal - 734013 |
Regional Offices Management Contact Details
Eastern Region
| Sr. No. | Name | Designation | |
|---|---|---|---|
| 1 | Shri Narayan Mukherjee | Executive Director/Mktg/ER | narayan [at] railtelindia [dot] com |
| 2 | Shri P. K. Chand | Executive Director (Territory Manager)/Bhubaneswar | pkchand [at] railtelindia [dot] com |
| 3 | Shri Ritendu Maity | Group General Manager/Project | ritendumaiti [at] railtelindia [dot] com |
| 4 | Shri Pradeep Kumar | General Manager/Patna/ER | pradeep [dot] kumar [at] railtelindia [dot] com |
| 5 | Shri Prakash Ratray | Addl. General Manager/RailWire/ER | prakash [dot] ratray [at] railtelindia [dot] com |
| 6 | Shri Amitabh Dam | Joint General Manager (Territory Manager)/Guwahati | amitabh [at] railtelindia [dot] com |
| 7 | Shri Niraj Kumar Singh | General Manager (Territory Manager)/Kolkata | singhnk [at] railtelindia [dot] com |
| 8 | Mr. Sukanta Khan | Spl. General Manager/Finance | skhan [at] railtelindia [dot] com |
| 9 | Shri Ashish Soni | Joint General Manager (Territory Manager)/Ranchi | ashishsoni [at] railtelindia [dot] com |
| 10 | Shri Arbind Kumar | Sr. Deputy General Manager (Territory Manager)/Patna | arbindk [at] railtelindia [dot] com |
| 11 | Shri Sanjay Kumar Jain | Sr. Dy. General Manager/Finance | sanjayjain [at] railtelindia [dot] com |
| 12 | Mrs. Susmita Sarkar | Sr. Dy. General Manager/Projects | susmita [at] railtelindia [dot] com |
| 13 | Shri Sanjiv Kumar | Joint General Manager/O&M | sanjeevkumar [at] railtelindia [dot] com |
| 14 | Shri Abhishek Mani | Sr. Dy. General Manager/Mktg | abhishekmani [at] railtelindia [dot] com |
| 15 | Shri Sanjay Kumar | Sr. Dy. General Manager/NOC | sanjaykumar [at] railtelindia [dot] com |
| 16 | Shri Siddhartha Kumar | Sr. Dy. General Manager/NOC | siddharth [dot] kgp2003 [at] railtelindia [dot] com |
| 17 | Shri Arvind Kumar | Sr. Dy. General Manager/E-office & HMIS | kumararvind [at] railtelindia [dot] com |
| 18 | Shri Zakir Husain Siddiqui | Principal Executive Director/Eastern Region | zakir [dot] siddiqui [at] railtelindia [dot] com |
Northern Region
| Sr. No. | Name | Designation | |
|---|---|---|---|
| 1 | Sh. Harish Pawaria | Principal Executive Director/NR | pawaria [at] railtelindia [dot] com |
| 2 | Sh. R. P. Chandel | Principal Executive Director & TM/JP | chandelrp95 [at] railtelindia [dot] com |
| 3 | Sh. Dipu Shyam | Executive Director & TM/LKO | d [dot] shyam1998 [at] railtelindia [dot] com |
| 4 | Shri Aditya Mangal | Executive Director/Mktg | aditya [dot] mangal [at] railtelindia [dot] com |
| 5 | Shri Pushpender Kumar | General Manager/Mktg | pushpenderkumar [at] railtelindia [dot] com |
| 6 | Shri Kumar Rahul Joshi | General Manager & TM/DLI-NCR | rahul [at] railtelindia [dot] com |
| 7 | Shri Pushpendra Singh | General Manager/O&M | pushpendra [dot] singh [at] railtelindia [dot] com |
| 8 | Sh. Ravi Manik Patil | General Manager/RP | raviirsse2010 [at] railtelindia [dot] com |
| 9 | Sh. Ravi Kumar Vishvakarma | Joint General Manager & TM/PRYJ | ravi_viswakarma [at] railtelindia [dot] com |
| 10 | Sh. Shyam Sunder Jeph Meena | Joint General Manager/Mktg | ssjeph [at] railtelindia [dot] com |
| 11 | Sh. Nitin Hundet | Joint General Manager & TM/Delhi | nitinhundet [at] railtelindia [dot] com |
| 12 | Smt. Neha Agarwal | Joint General Manager/Finance | neha [at] railtelindia [dot] com |
| 13 | Sh. Dharminder Kumar | Sr. Dy. General Manager/O&M | dharminder [at] railtelindia [dot] com |
| 14 | Sh. Anand Swaroop Srivastava | Sr. Dy. General Manager/O&M/LKO | anandsrivastava [at] railtelindia [dot] com |
| 15 | Sh. Vikas Singh | Sr. Dy. General Manager/Proc. | vikas [at] railtelindia [dot] com |
| 16 | Sh. C. L. Bhardwaj | Sr. Dy. General Manager/HRD & Admin. | clbhardwaj [at] railtelindia [dot] com |
| 17 | Sh. Rajeev Saroha | Joint General Manager/Mktg | rajeev [dot] saroha [at] railtelindia [dot] com |
| 18 | Sh. Rajeev Kumar | Sr. Dy. General Manager/NOC | rajeevkumar [at] railtel [dot] in |
Western Region
| Sr. No. | Name | Designation | |
|---|---|---|---|
| 1 | Shri Vinod Kumar Agarwal | Principal Executive Director/Western Region | vinod [dot] agarwal [at] railtelindia [dot] com |
| 2 | Shri Pavan Bhargava | Executive Director/Territory Manager - Bhopal & Nagpur | pavan [at] railtelindia [dot] com |
| 3 | Dr. Sharad Sharma | Group General Manager/Projects & Territory Manager/Ahmedabad, Mumbai | sharad [dot] sharma [at] railtelindia [dot] com |
| 4 | Shri Santosh Parage | Group General Manager/Marketing | santosh [dot] parage [at] railtelindia [dot] com |
| 5 | Shri Mikhil Karekar | Addl. General Manager/Projects | mikhilkarekar [at] railtelindia [dot] com |
| 6 | Shri Rajendra Malakar | Addl. General Manager/Mumbai | rajendra [dot] malakar [at] railtelindia [dot] com |
| 7 | Shri Anand Kumar | Jt. General Manager/Marketing/Bhopal | anandnkn [at] railtelindia [dot] com |
| 8 | Shri S. A. Nabar | Jt. General Manager/Finance | s [dot] nabar [at] railtelindia [dot] com |
| 9 | Shri Ankit Saraf | General Manager/O&M/Bhopal | ankit [dot] saraf [at] railtelindia [dot] com |
| 10 | Shri Girish Kekre | Sr. Deputy General Manager/Railway Projects | girishkekre [at] railtelindia [dot] com |
| 11 | Shri Satyendra Mahobiya | Sr. Deputy General Manager/Projects | s [dot] mahobiya [at] railtelindia [dot] com |
| 12 | Shri Mukesh Rathore | Sr. Deputy General Manager/NOC | mukesh [at] railtelindia [dot] com |
| 13 | Shri Angad Prasad Yadav | Sr. Deputy General Manager/O&M and F&I | angadprasad [at] railtelindia [dot] com |
| 14 | Shri Hitesh Darji | Sr. Deputy General Manager/Ahmedabad | h [dot] darji [at] railtelindia [dot] com |
| 15 | Shri Mandeep Sahni | Sr. Deputy General Manager/Admin | mandeepsahni [at] railtelindia [dot] com |
| 16 | Shri Viplov Nath Mishra | Sr. Deputy General Manager/Marketing/Mumbai | viplovmishra [at] railtelindia [dot] com |
Southern Region
| Sr. No. | Name | Designation | |
|---|---|---|---|
| 1 | Shri K. Manohar Raja | Principal Executive Director/Southern Region | kmr [at] railtel [dot] in |
| 2 | Shri Vishwanath Bharatula | Principal Executive Director/Mktg/SR | bvishwanath69 [at] railtel [dot] in |
| 3 | Shri Sandeep Kumar | Executive Director/TM/MAS | sandeepkumar [at] railtel [dot] in |
| 4 | Shri M. Vijay Shekar | Group General Manager/Projects/SR | mvs [at] railtel [dot] in |
| 5 | Shri Nitin Prakash | Group General Manager/RB/SR | prakash [dot] nitin [at] railtelindia [dot] com |
| 6 | Shri Pydimukkala V. Kumar | General Manager/Marketing | vikrantk [at] railtelindia [dot] com |
| 7 | Shri Kumar Kalyan Sundaram | General Manager/TM/SBC | kumar [at] railtelindia [dot] com |
| 8 | Shri Ravi Kumar | TM/Jt. GM/SC | ravi [dot] verma [at] railtelindia [dot] com |
| 9 | Shri M. Pazhanivelan | TM/Jt. GM/ERS | pazhani [at] railtelindia [dot] com |
| 10 | Shri Ajay Babu Peddi | TM/Sr. DGM/BZA | ajay [dot] peddi [at] railtel [dot] in |
| 11 | Shri Alluri Siva Prasad | Jt. GM/NOC | asprao [at] railtelindia [dot] com |
| 12 | Shri Nirav Shashikant Vaghela | Jt. GM/Mktg | niravvaghela [at] railtelindia [dot] com |
| 13 | Shri Shailendra Dusa | Jt. GM/Tech-Mktg | sdusa [at] railtelindia [dot] com |
| 14 | Shri G. Gurusekhar | Sr. DGM/Finance | gurusekhar [at] railtel [dot] in |
| 15 | Shri G. Sri Rangasai | Sr. DGM/Finance | grangasai [at] railtelindia [dot] com |
| 16 | Shri B. Ravi Kumar | Sr. DGM/Finance | bravikumar [at] railtel [dot] in |
For Complaint
- For any query/complaint you can contact at the details given below:
Contact No.: 011-22900600
Address: RailTel Corporation of India Ltd.,
Plate-A, Floor 6th, Office Block-2,
East Kidwai Nagar, New Delhi - 110023
Fax: 011-22900699 - You can also lodge your complaint by filling this Form .
Network Operating Center (NOC) Contact Details
| S.No. | Center Location | Contact No. | Other Helpdesk No. | Address (RailTel Corporation of India Ltd.) |
|
|---|---|---|---|---|---|
| For query/complaints regarding Data Network (MPLS/NGN) | |||||
| 1 | New Delhi-CNOC |
011-23220500, 011-23220504, |
011-23230345, 011-23230380, 011-65358542 |
mplshelpdesk [at] railtelindia [dot] com (For MPLS) , ngnnoc [at] railtelindia [dot] com (For NGN) |
3rd Floor, Microwave Complex, Thomson Road, New Delhi-110002 |
| For query/complaints regarding Transmission Network (SDH) | |||||
| 2 | New Delhi-NOC | 011-23236402, 011-64729465, Fax: 011-23233027 |
011-23236406, 011-64729465 |
noc [dot] delhi [at] railtelindia [dot] com , helpdesk [dot] delhi [at] railtelindia [dot] com |
3rd Floor, Microwave Complex, Thomson Road, New Delhi-110002 |
| 3 | Kolkata-NOC |
033-22138653, 033-22138654 |
- | noc [dot] kol [at] railtelindia [dot] com | 14, Strand Road, Kolkata-1 |
| 4 | Secunderabad-NOC | Toll Free: 18004252979 Phn No.: 9866247960, 9701300091 |
- | nocsc [at] railtelindia [dot] com | 2nd Floor,B-Block,Railway Nilyan, South Central railway Hqr. Secunderabad-500071 |
| 5 | Mumbai-NOC | 022-24950004, 022-24950008 |
022-24950023, 022-24950028, 9004444153 |
noc [dot] mumbai [at] railtelindia [dot] com | 1st floor, Western Railway MW Complex Senapati Bapat Marg Mahalaxmi Mumbai, |
Internal Complaints Committee (ICC) Contact Details
| Sr No. | Name | Designation | Contact No. | |
|---|---|---|---|---|
| Corporate Office, East Kidwai Nagar, New Delhi | ||||
| 1 | Ms. Ruchira Chatterjee | GGM/ Marketing as Chairperson | 011-22900600 | ruchirachatterjee [at] railtelindia [dot] com |
| 2 | Sh. Sahitya Gupta | GGM (Operations) as member | 011-22900600 | sahitya [dot] kguptat [at] railtelindia [dot] com |
| 3 | Ms. Sucharita Pradhan | Sr. DGM (PR) as member | 011-22900600 | sucharita [at] railtelindia [dot] com |
| 4 | Ms. Jyotsna Batra | (YWCA) as External Member | 9818573163 | jyotsnabatra2001 [at] yahoo [dot] com |
| Eastern Region, Kolkata | ||||
| 5 | Ms. Susmita Sarkar | Sr. DGM/Project as Presiding Officer | 033-44041499 | susmita [at] railtelindia [dot] com |
| 6 | Sh. Sanjiv Kumar | Jt. GM/O&M as member | 033-44041499 | sanjeevkumar [at] railtelindia [dot] com |
| 7 | Ms. Vijant Khalko | Deputy Manager/Marketing as member | 033-44041499 | vijayant [dot] khalkho [at] railtelindia [dot] com |
| 8 | Ms Gargi Chatterjee | P&A Assistant (Outsource) as Member | 033-44041499 | gargichatterjee [at] railtelindia [dot] com |
| 9 | Ms. Sucharita Roy Choudhury | External Member | 9903099993 | sucharitarc [at] gmail [dot] com |
| Southern Region, Secunderabad | ||||
| 10 | Ms. Sneha Tripathi | AGM (Tech) as Chairperson | 044-27788000 | sneha [dot] sinha [at] railtelindia [dot] com |
| 11 | Ms. Sandhya Rani | Sr. Manager (Tech/DC) as member | 044-27788000 | sandya [dot] b [at] railtelindia [dot] com |
| 12 | Ms. Rama Pallavi | AGM (Finance) as member | 044-27788000 | pallavirama [at] railtelindia [dot] com |
| 13 | Dr. Archana Acharya | Founder Director (Vaaradhi, Hyderabad) as External Member | 9848841307 | archishree [at] gmail [dot] com |
| Western Region, Mumbai | ||||
| 14 | Ms. Roshni Bineesh | AGM/Finance as Chairperson | 022-24923907 | roshni_rose [at] railtelindia [dot] com |
| 15 | Ms. Piyush Saxena | AGM/Procurement as member | 022-24923907 | piyush [dot] saxena [at] railtelindia [dot] com |
| 16 | Ms. Hitesh Gourana | AGM/MPLS-NOC as member | 022-24923907 | hiteshgourana [at] railtelindia [dot] com |
| 17 | Ms. Bhumika Jain | External Member | 8369285204 | bhumikajain7197 [at] gmail [dot] com |
| Northern Region, New Delhi | ||||
| 18 | Ms. Neha Aggarwal | JGM/Fin as Chairperson | 011-22185933 | neha [at] railtelindia [dot] com |
| 19 | Ms. Ruby Dhar | Sr. DGM/HR as member | 011-22185933 | ruby [at] railtelindia [dot] com |
| 20 | Ms. Priyanka Joshi | Member & DGM/Proj as member | 011-22185933 | priyanka [at] railtelindia [dot] com |
| 21 | Sh. Vikas Singh | Sr DGM/Proj as member | 011-22185933 | vikas [at] railtelindia [dot] com |
| 22 | Ms. Jyotsna Batra | (YWCA) as External Member | 9818573163 | jyotsnabatra2001 [at] yahoo [dot] com |
Office Addresses
| Sr No. | Office | Contact No. | Address (RailTel Corporation of India Ltd.) |
Fax No. |
|---|---|---|---|---|
| 1 | Registered/Corporate Office | 011-22900600 | Plate-A, 6th Floor, Office Block Tower-2, East Kidwai Nagar, New Delhi-110023 |
011-22900699 |
| 2 | Gurugram Office | 0124-2714000 | 143, Institutional Area, Sector-44, Gurugram - 122003, NCR (India) |
0124-4236084 |
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Comments
Railwire network issue for last 20 days
Respected sir please help me sir