RailTel Corporation India Contact No.

Organization: 
Toll free Number(s): 
  • 1800 11 7245 (For RailTel NOC)
  • 1800 1039 139 (For Rail Wire)
IVRS Menu: 1800 117 245
IVRS Menu: 1800 103 9139
  • Press 1: For FBNS and internet services
  • Press 2: For leased line services
  • Press 3: For telepresence services
  • Press 4: For data center services
  • Press 1: For RailWire broadband
  • Press 2: For railway station wifi

Email

  • info [at] railtelindia [dot] com (For General Information)

Important Links

Regional/Territory Offices Contact Details

Sr No. Office Contact No. Address
(RailTel Corporation of India Ltd.)
Northern
1 New Delhi (Regional Office) 011-22185933, 011-22185934

Fax: 011-22185978
6th Floor, 3rd Block, Delhi Technology Park, Shastri Park, Delhi - 110053
2 Chandigarh (Territory Office) - Microwave Complex, Railway Telephone Exchange, Railway Station, Chandigarh - 160102
3 Lucknow (Territory Office) - RailTel, Exchange Building, 1st Floor, DRM Office, NE Railway, Ashok Marg, Hazratganj, Lucknow - 226001
4 Jaipur (Territory Office) - Microwave Tower Complex, Railway Colony, Ganpati Nagar, Jaipur - 302006
5 Prayagraj - 2nd Floor, Microwave Building, Microwave Tower Campus, Behind DRM Office, Smith Road, Prayagraj - 211001
6 NCR Territory - Northern Railway Microwave Complex, 2nd Floor, Thompson Road Railway Colony, Near New Delhi Railway Station, New Delhi - 110002
Western
7 Mumbai (Regional Office) 022-24923907

Fax: 022-24923913
RailTel, Western Railway Microwave Complex, Senapati Bapat Marg, Mahalakshmi, Mumbai - 400013
8 Bhopal (Territory Office) 0755-2428644 RailTel, Plot No. 17, 1st Floor, Near Shahpura Thana, E-8 Extension, Raghunath Nagar, Bhopal, Madhya Pradesh - 462039
9 Ahmedabad (Territory Office) 0124-2714000 15th Floor, GIFT Tower-1, Road-5, Zone-5C, GIFT City, Gandhinagar, Gujarat - 382355
10 Nagpur (Territory Office) - RailTel, 417-418, 3rd Floor, SEC Railway DRM Office, Kingway, Nagpur - 440001
Southern
11 Hyderabad (Regional Office) 040-27788000

Fax: 040-27820682
1-10-39 to 44, 6A, 6th Floor, Gumidelli Towers, Begumpet Airport Road, Opp. Shoppers Stop, Hyderabad - 500016
12 Bangalore (Territory Office) 044-26481271

Fax: 044-26481272
No. 275E, 4th Floor, E.V.R. Periyar High Road, Office of the Chief Administrative Office, Southern Railway, Egmore, Chennai - 600008
13 Bangalore (Territory Office) 080-22353448 RailTel, 6/1, 12th Main, Vasanth Nagar, Opp. Mount Carmel College Gate 1 Road, Bangalore - 560052
14 Ernakulam (Territory Office) - 1st Floor, Eastern Entry Tower, Ernakulam South Railway Station, Kochi - 682016
15 Vijayawada (Territory Office) - RailTel, 3rd floor, Microwave station, DRM Compound, SCR, Vijayawada- 520001
Eastern
16 Kolkata (Regional Office) TeleFax: 033-44041499 RailTel Corporation of India Limited, Eastern Region, 19th Floor, Aurora Waterfront Building, Plot No. 34/1, Block-GN, Sector-V, Salt Lake City, Kolkata - 700091, West Bengal
17 Bhubaneswar (Territory Office) - RailTel, 1st Floor, Annex Building, B Block, Rail Vihar, Chandrashekharpur, Bhubaneswar - 751023
18 Guwahati (Territory Office) - RailTel, 3rd Floor, Ramanand Tower (Federal Bank Building, Opposite Hotel Nandan), G.S. Road, Palton Bazar, Guwahati - 781007, Assam
19 Patna (Territory Office) - RailTel, 2nd Floor, Telecom Hub, Patna, Near RRI Building, Karbigahia End of Patna Junction, Bihar - 800001
20 Ranchi (Territory Office) - RailTel, Opposite Ranchi Railway Station, P.O. Chutia, Ranchi, Jharkhand - 834001
21 NJP (Territory Office) - RailTel, Telecom Complex, Beside Siliguri Junction, RPF Thana, P.O. Pradhanagar, Dist. Darjeeling, West Bengal - 734013

Regional Offices Management Contact Details

Sr No. Name Designation Email
Northern
1 Sh. Jagdeep Singh Principal Executive Director/NR jagdeep [at] railtelindia [dot] com
2 Shri R.P.Chandel Principal Executive Director/Mktgd TM/JP chandelrp95 [at] railtelindia [dot] com
3 Shri Deepak Prakash Garg Executive Director/Proj/O&M dpgarg [at] railtelindia [dot] com
4 Shri Aditya Mangal Group General Manager/Marketing aditya [dot] mangal [at] railtelindia [dot] com
5 Shri Pushpender Kumar General Manager/NPM pushpenderkumar [at] railtelindia [dot] com
6 Shri Kumar Rahul Joshi General Manager/O&M rahul [at] railtelindia [dot] com
7 Shri Pushpendra Singh General Manager/Proj/O&M pushpendra [dot] singh [at] railtelindia [dot] com
8 Mr. Ravi Manik Patil General Manager/RP raviirsse2010 [at] railtelindia [dot] com
9 Mr. Ravi Kumar Vishvakarma Joint General Manager/O&M & TM/LKO ravi_viswakarma [at] railtelindia [dot] com
10 Mr. Shyam Sunder Jeph Meena Joint General Manager/O&M ssjeph [at] railtelindia [dot] com
11 Shri Nitin Hundet Sr. Dy. General Manager & TM / Delhi nitinhundet [at] railtelindia [dot] com
12 Shri Dharminder Kumar Sr. Dy. General Manager/O&M dharminder [at] railtelindia [dot] com
13 Shri Anand Swaroop Srivastava Sr. Dy. General Manager/O&M/LKO anandsrivastava [at] railtelindia [dot] com
14 Shri Vikas Singh Sr. Dy. General Manager/Jammu vikas [at] railtelindia [dot] com
15 Mrs Neha Agarwal Sr. Dy. General Manager/Finance neha [at] railtelindia [dot] com
Western
16 Shri Vinod Kumar Agarwal Principal Executive Director / Western Region vinod [dot] agarwal [at] railtelindia [dot] com
17 Shri Pavan Bhargava Executive director /Territory Manager - Bhopal & Nagpur pavan [at] railtelindia [dot] com
18 Doctor Sharad Sharma Group General Manager/Projects & Territory Manager/Ahmedabad, Mumbai sharad [dot] sharma [at] railtelindia [dot] com
19 Shri Santosh Parage Group General Manager/Marketing santosh [dot] parage [at] railtelindia [dot] com
20 Shri Mikhil Karekar Addl. General Manager/Projects mikhilkarekar [at] railtelindia [dot] com
21 Shri Rajendra Malakar Addl. General Manager /Mumbai rajendra [dot] malakar [at] railtelindia [dot] com
22 Shri Anand Kumar Jt. General Manager/Marketing/Bhopal anandnkn [at] railtelindia [dot] com
23 Shri S.A. Nabar Jt. General Manager/Finance s [dot] nabar [at] railtelindia [dot] com
24 Shri Ankit Saraf General Manager/O&M/Bhopal ankit [dot] saraf [at] railtelindia [dot] com
25 Shri Girish Kekre Sr. Deputy General Manager/ Railway Projects girishkekre [at] railtelindia [dot] com
26 Shri Satyendra Mahobiya Sr. Deputy General Manager/Projects s [dot] mahobiya [at] railtelindia [dot] com
27 Shri Mukesh Rathore Sr. Deputy General Manager/NOC mukesh [at] railtelindia [dot] com
28 Shri Angad Prasad Yadav Sr.Deputy General Manager/ O&M and F&I angadprasad [at] railtelindia [dot] com
29 Shri Hitesh Darji Sr.Deputy General Manager/ Ahmedabad h [dot] darji [at] railtelindia [dot] com
30 Shri Mandeep Sahni Sr.Deputy General Manager/Admin mandeepsahni [at] railtelindia [dot] com
31 Shri Viplov Nath Mishra Sr. Deputy General Manager/Marketing/Mumbai viplovmishra [at] railtelindia [dot] com
Southern
32 Shri K. Manohar Raja Principal Executive Director/Southern Region kmr [at] railtelindia [dot] com
33 Shri Srinivas.M (Vasu) Executive Director/ SB vasu [at] railtelindia [dot] com
34 Shri Ch Kalyan Raju Group General Manager/Secunderabad kalyanraju [at] railtelindia [dot] com
35 Shri Nitin Prakash Group General Manager/Secunderabad prakash [dot] nitin [at] railtelindia [dot] com
36 Shri Kumar Kalyan Sundaram General Manager/ TM/ SBC kumar [at] railtelindia [dot] com
37 Shri Anoop Jose A GM/TM/SC&BZA anoop [at] railtelindia [dot] com
38 Shri Pydimukkala V Kumar Joint General Manager/ Marketing vikrantk [at] railtelindia [dot] com
39 Shri Jiban Kumar Mishra Jt.GM/Projects jkmishra [at] railtelindia [dot] com
40 Shri M Pazhanivelan TM/Jt.GM/ERS pazhani [at] railtelindia [dot] com
41 Shri Muralikrishna Muvvala Jt. GM/Projects mmuralikrishna [at] railtelindia [dot] com
42 Shri Sanjeeva Kumar Jt.GM/DC sanjeeva [at] railtelindia [dot] com
43 Shri Alluri Siva Prasad Jt.GM/NOC asprao [at] railtelindia [dot] com
44 Shri Ravi Kumar Sr. Dy.General Manager/Projects ravi@verma [at] railtelindia [dot] com
45 Shri Nirav Shashikant Vaghela Sr. Dy.General Manager/Mktg niravvaghela [at] railtelindia [dot] com
46 Shri Shailendra Dusa Sr. Dy.General Manager/Tech-Mktg sdusa [at] railtelindia [dot] com
47 Shri G Sri Rangasai Sr. Dy. General Manager/Finance grangasai [at] railtelindia [dot] com
Eastern
48 Shri Zakir Husain Siddiqui Principal Executive Director/Eastern Region zakir [dot] siddiqui [at] railtelindia [dot] com
49 Shri Narayan Mukherjee Group General Manager/Mktg/Project/ER narayan [at] railtelindia [dot] com
50 Shri P.K Chand Group General Manager (Territory Manager)/Bhubaneshwar pkchand [at] railtelindia [dot] com
51 Shri Ritendu Maity General Manager/Project ritendumaiti [at] railtelindia [dot] com
52 Shri Pradeep Kumar General Manager /Patna/ER. pradeep [dot] kumar [at] railtelindia [dot] com
53 Shri Prakash Ratray Joint General Manager/RailWire/ER prakash [dot] ratray [at] railtelindia [dot] com
54 Shri Amitabh Dam Joint General Manager/Project (Territory Manager)/Guwahati amitabh [at] railtelindia [dot] com
55 Shri Niraj Kumar Singh Joint General Manager (Territory Manager)/Kolkata singhnk [at] railtelindia [dot] com
56 Mr. Sukanta Khan Joint General Manager/Finance skhan [at] railtelindia [dot] com
57 Shri Ashish Soni Joint General Manager (Territory Manager)/Ranchi ashishsoni [at] railtelindia [dot] com
58 Shri Arbind Kumar Sr. Deputy General Manager (Territory Manager)/Patna arbindk [at] railtelindia [dot] com
59 Shri Sanjay Kumar Jain Sr. Dy. General Manager/Finance sanjayjain [at] railtelindia [dot] com
60 Mrs Susmita Sarkar Sr. Dy. General Manager / Projects susmita [at] railtelindia [dot] com
61 Shri Sanjiv Kumar Sr. Dy. General Manager / O&M sanjeevkumar [at] railtelindia [dot] com
62 Shri Abhishek Mani Sr. Dy. General Manager / Mktg abhishekmani [at] railtelindia [dot] com
63 Shri Pradeep Kumar Sr. Dy. General Manager / Railwire and Mktg pradeepkumar [at] railtelindia [dot] com

For Complaint

  • For any query/complaint you can contact at the details given below:
    Contact No.: 011-22900600
    Address: RailTel Corporation of India Ltd.,
    Plate-A, Floor 6th, Office Block-2,
    East Kidwai Nagar, New Delhi - 110023
    Fax: 011-22900699
  • You can also lodge your complaint by filling this Form .

Network Operating Center (NOC) Contact Details

S.No. Center Location Contact No. Other Helpdesk No. Email Address
(RailTel Corporation of India Ltd.)
For query/complaints regarding Data Network (MPLS/NGN)
1 New Delhi-CNOC

011-23220500, 011-23220504,
Fax: 011-23233027

011-23230345,
011-23230380,
011-65358542
mplshelpdesk [at] railtelindia [dot] com (For MPLS) ,
ngnnoc [at] railtelindia [dot] com (For NGN)
3rd Floor, Microwave Complex,
Thomson Road, New Delhi-110002
For query/complaints regarding Transmission Network (SDH)
2 New Delhi-NOC 011-23236402, 011-64729465,
Fax: 011-23233027
011-23236406,
011-64729465
noc [dot] delhi [at] railtelindia [dot] com ,
helpdesk [dot] delhi [at] railtelindia [dot] com
3rd Floor, Microwave Complex,
Thomson Road, New Delhi-110002
3 Kolkata-NOC
033-22138653, 033-22138654
- noc [dot] kol [at] railtelindia [dot] com 14, Strand Road, Kolkata-1
4 Secunderabad-NOC Toll Free: 18004252979
Phn No.: 9866247960, 9701300091
- nocsc [at] railtelindia [dot] com 2nd Floor,B-Block,Railway Nilyan,
South Central railway Hqr.
Secunderabad-500071
5 Mumbai-NOC 022-24950004,
022-24950008
022-24950023,
022-24950028,
9004444153
noc [dot] mumbai [at] railtelindia [dot] com 1st floor, Western Railway MW Complex Senapati Bapat Marg Mahalaxmi Mumbai,

Internal Complaints Committee (ICC) Contact Details

Sr No. Name Designation Contact No. Email
Corporate Office, East Kidwai Nagar, New Delhi
1 Ms. Ruchira Chatterjee GGM/ Marketing as Chairperson 011-22900600 ruchirachatterjee [at] railtelindia [dot] com
2 Sh. Sahitya Gupta GGM (Operations) as member 011-22900600 sahitya [dot] kguptat [at] railtelindia [dot] com
3 Ms. Sucharita Pradhan Sr. DGM (PR) as member 011-22900600 sucharita [at] railtelindia [dot] com
4 Ms. Jyotsna Batra (YWCA) as External Member 9818573163 jyotsnabatra2001 [at] yahoo [dot] com
Eastern Region, Kolkata
5 Ms. Susmita Sarkar Sr. DGM/Project as Presiding Officer 033-44041499 susmita [at] railtelindia [dot] com
6 Sh. Sanjiv Kumar Jt. GM/O&M as member 033-44041499 sanjeevkumar [at] railtelindia [dot] com
7 Ms. Vijant Khalko Deputy Manager/Marketing as member 033-44041499 vijayant [dot] khalkho [at] railtelindia [dot] com
8 Ms Gargi Chatterjee P&A Assistant (Outsource) as Member 033-44041499 gargichatterjee [at] railtelindia [dot] com
9 Ms. Sucharita Roy Choudhury External Member 9903099993 sucharitarc [at] gmail [dot] com
Southern Region, Secunderabad
10 Ms. Sneha Tripathi AGM (Tech) as Chairperson 044-27788000 sneha [dot] sinha [at] railtelindia [dot] com
11 Ms. Sandhya Rani Sr. Manager (Tech/DC) as member 044-27788000 sandya [dot] b [at] railtelindia [dot] com
12 Ms. Rama Pallavi AGM (Finance) as member 044-27788000 pallavirama [at] railtelindia [dot] com
13 Dr. Archana Acharya Founder Director (Vaaradhi, Hyderabad) as External Member 9848841307 archishree [at] gmail [dot] com
Western Region, Mumbai
14 Ms. Roshni Bineesh AGM/Finance as Chairperson 022-24923907 roshni_rose [at] railtelindia [dot] com
15 Ms. Piyush Saxena AGM/Procurement as member 022-24923907 piyush [dot] saxena [at] railtelindia [dot] com
16 Ms. Hitesh Gourana AGM/MPLS-NOC as member 022-24923907 hiteshgourana [at] railtelindia [dot] com
17 Ms. Bhumika Jain External Member 8369285204 bhumikajain7197 [at] gmail [dot] com
Northern Region, New Delhi
18 Ms. Neha Aggarwal JGM/Fin as Chairperson 011-22185933 neha [at] railtelindia [dot] com
19 Ms. Ruby Dhar Sr. DGM/HR as member 011-22185933 ruby [at] railtelindia [dot] com
20 Ms. Priyanka Joshi Member & DGM/Proj as member 011-22185933 priyanka [at] railtelindia [dot] com
21 Sh. Vikas Singh Sr DGM/Proj as member 011-22185933 vikas [at] railtelindia [dot] com
22 Ms. Jyotsna Batra (YWCA) as External Member 9818573163 jyotsnabatra2001 [at] yahoo [dot] com

Office Addresses

Sr No. Office Contact No. Address
(RailTel Corporation of India Ltd.)
Fax No.
1 Registered/Corporate Office 011-22900600 Plate-A, 6th Floor, Office Block Tower-2,
East Kidwai Nagar, New Delhi-110023
011-22900699
2 Gurugram Office 0124-2714000 143, Institutional Area, Sector-44,
Gurugram - 122003, NCR (India)
0124-4236084

Social Sites

Comments

Railwire network issue for last 20 days

Respected sir please help me sir