Level 1:

• For any query/complaint, you can call 022-62296300 or email at QNBIndia [at] qnb [dot] com .
• You can also visit your nearst Branch Location .
• You query will be resolved within 30 working days.

Level 2:

• If your query is not resolved, then you can contact to the officers mentioned below :-
  

  Sr. No.	Designation	Contact No.
  1	Chief Executive Officer	022-62296332
  2	Manager Credit Operations	022-62296314

• You query will be resolved within 30 working days.

Level 3:

• If your query is not resolved then, you can contact to the Banking Ombudsman
  Designation: General Manager
  Contact No.: 022-23022028 (Mon-Fri, 10am-5:45pm)
  Email: cms [dot] bomumbai1 [at] rbi [dot] org [dot] in
  Address: C/o. Reserve Bank of India,
  4^th Floor, RBI Byculla Office Building,
  Opp. Mumbai Central Railway Station,
  Byculla, Mumbai - 400008
  Fax: 022-23022024
• You can also contact to the RBI Complaint Management System (CMS)
  Toll Free No.: 14448 (9:30am-5:15pm)
  Email: crpc [at] rbi [dot] org [dot] in
  Address: Reserve Bank of India,
  4^th Floor, Sector 17, Chandigarh - 160017
  
• You can also lodge your complaint online through Address And Area of Operation of RBI Ombudsman or RBI Complaint Management System (CMS) Portal .