Qatar Airways India Customer Care No. 079-6155 6000

Organization: 
All India Number(s): 
  • 079-61556000 (All Offices in India contact center)

Important Links

Book

Worldwide Offices

Change Or Cancel Reservation

  • To change your booking online, go to "Manage Booking"
  • If your ticket can be changed online, the 'Modify flights' button will be displayed
  • If your ticket cannot be changed online, contact the nearest Qatar Airways office
  • To cancel your booking, please log on to 'Manage Booking" and click on 'Cancel flight' or visit 

India Contact Centre

Working hours : 24 hours a day, 7 days a week
Tel : 079- 6155 6000 or 079- 4021 6698

Customer Care Team

Qatar Airways
Customer Care
PO Box 22550
Doha, Qatar
Fax: +974 4022 5336

Office Locator

Office Address Contact Working Hours Email Fax
Main Office

Qatar Airways Tower 1, next to Al Manna Building, Airport Road

Doha, Qatar

+974 4022 6000  Saturday - Friday; from 07:00 to 23:00   +974 4462 1533
General Reservations

Doha

Doha, Qatar

+974 4023 0000 24 hours - 7 days a week   +974 4462 1486
Mall of Qatar Office

Main Entrance - South Area , Luxury Court – 1st Floor

Al Gharafa, Qatar

+974 4418 8408 Sunday to Wednesday: 10:00-22:00, Thursday-Friday: 10:00-00:00 (midnight), Saturday: 10:00-23:00 qrmoq [at] qatarairways [dot] com [dot] qa  
Souq Waqif Office

Qatar Airways Souq Waqif Branch

Doha, Qatar

Al Bida Boutique Hotel, Souq Waqif

+974 44315596 Saturday - Thursday from 08:00-22:00, Friday from 15:00-22:00    
Government Ticketing Office

Office no.3, Building no.2,

Doha, Qatar

Al Emadi Financial Square, C-Ring Road

+974 4423 5088/  Saturday - Thursday: 08:00 - 22:00, Friday: 15:00 - 22:00    
Gharafa Office

Al Gharafa Market Complex, Al Gharafa Street

Al Gharafa, Qatar

+974 4486 9983 Saturday to Thursday 08:00 - 22:00; Friday 15:00 - 22:00   +974 4486 5072
Industrial Area Office

Souq Al Qalaa, Sanaaya Road, Industrial Area

Doha, Qatar

+974 4460 5115 Saturday to Thursday 08:00 - 22:00; Friday 15:00 - 22:00   +974 44605225
Ras Laffan Office

RLC Commercial Complex, beside Doha Bank, Ras Laffan Industrial Area

Al Khor, Qatar

Note: A Ras Laffan gate pass is required to enter the area where the office is located

+974 4014 8869 Sunday to Wednesday 07:30 - 16:00, Thursday 07:30 - 15:30   +974 4474 8668
Premium Lounge

New Premium Terminal, Doha International Airport, Departure Terminal

Doha, Qatar

+974 4462 0874 24 hours, 7 days a week    +974 4462 0864
Rayyan Office

Al Forosiya Street, Family Shopping Complex –Near Muaither Roundabout

Al Rayyan, Qatar

+974 4480 5885 Saturday to Thursday 08:00 - 22:00; Friday 15:00 - 22:00   +974 4480 4870
Premium Sales Office

Shk. Mohamed Bin Suhaim Building, beside Abu Bakr Siddique Mosque, C-Ring Road

Doha, Qatar

+974 4432 6600 Saturday to Thursday 08:00 - 22:00; Friday 15:00 - 22:00   +974 4432 6665
Airport Office

Departure Terminal Hamad International Airport

Doha, Qatar

+974 4010 5106 All Week: 24 hours   +974 4462 2578
The Pearl Office

Porto Arabia, Parcel 1, Unit 16, Pearl Qatar, West Bay Area

Doha, Qatar

+974 4418 6932 Saturday to Thursday 09:00 - 22:00; Friday 15:00 - 22:00    +974 4418 6933
Al Wakra Office

Shop #9, Al Wakra Boulevard, Opposite Wakra Municipality

Al Wakra , Qatar

Sheikh Abdulrahman Bin Jassim St.

+974 4463 0972 / 0973 Saturday to Thursday 08:00 - 22:00; Friday 15:00 - 22:00   +974 4463 0980
Salwa Office

Souq, Al Rawda 2,Al Emadi Complex, Salwa Road

Doha, Qatar

+974 4436 5466 Saturday to Thursday 08:00 - 22:00; Friday 15:00 - 22:00   +974 4432 3388

List of Sales Office in India

City Mobile Office Address
Ahmedabad 79 6155 6000

Ground Floor, Shop No – 002, ISCON EleganceAhmedabad, India

Bengaluru 79 6155 6000

Ground Floor, Executive Chambers No 18/5,Bengaluru, IndiaCunningham Road, Bengaluru - 560052, Karnataka

Delhi 79 6155 6000

Office 801-805, 8th Floor, Narain Manzil, 23,Delhi, IndiaBarakhamba Road, Connaught Place, New Delhi

Kolkata 79 6155 6000

Arcadia Center, Premises No-31, Dr. Ambedkar Sarani, 700046, West BengalKolkata, India(Landmark)-Topsia, above Mercedes Showroom Building First Floor

Mumbai 79 6155 6000 Mumbai City Office
Ground Floor, Bajaj Bhawan
Opp Inox Cine Max, Nariman Point
Mumbai - 400021, Maharashtra, India

eSourcing Portal

Qatar Airways Procurement Department

Qatar Airways Tower 1
P.O. Box 22550
Doha-State of Qatar
Tel.: (+974) 4022 6035
Fax.: (+974) 4462 1075
Email: supplierrelations [at] qatarairways [dot] com [dot] qa

Head Office Address :

Qatar Airways Tower 1, next to Al Manna Building, Airport Road
Doha, Qatar

Working hours : Saturday - Friday; from 07:00 to 23:00
Tel : +974 4022 6000
Fax : +974 4462 1533

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Comments

Baggage not received -Worst service

It is pathetic and third rated service from Qatar Airways. My baggage was not delivered even after 5days of arrival at Luxembourg. Contacted many places and no reply.
PNR TUTGRN
Baggage tag No. 0 157 818228

Booking a codeshare flight

I HAVE BEEN TRYING TO FIGURE OUT HOW TO BOOK A QUATAR AIRWAYS FLIGHT FROM CHENNAI TO DOHA > DALLAS ON IT'S CODE SHARE AGREEMENT WITH iNDIGO. YOU HAVE NOT MENTIONED HOW TO BOOK SUCH FLIGHTS ON YOUR SITE! TRAVEL AGENTS JUST SAY "WE HAVEN'T YET RECEIVED ANY INFORMATION ABOUT IT"! STRANGE! WILL YOU PLEASE LET ME KNOW HOW I CAN BOOK SUCH A FLIGHT?

Update spesial Request for wheelchair

I tried the meal preference and ud request to register my ticket multiple time but sorry to say unfortunately the modification and request doesn't seen in my email copy only my husband Devendra that's (1) passenger having that request mentioning that tickets please email with both the passenger Devendra and Priti meal preference Asian vegetarian meal , and special request for wheelchair till aircraft stepped ,I request again as we both are polio patient and could not step up comfortable look into matter and email the correct preferences for both the passengers, meal preference and special request for wheelchair

Worst service in india

Very very worst service service no not received any no in india

Flight update

Hi I want to fly from Mumbai to Nairobi is there operation continue or flight suspended? Please reply ASAP
THANKS.

Refund

I have booked tickets to Philadelphia from Chennai via Doha for me and wife for both onward and return journey on 22nd March 2021
Due to current pandemic situation, checked up with Indian office on 2nd June and got confirmation from them that flights are still operating and no need to worry about travelling on 5th July.
To my surprise got a mail from Qatar airways on 4th June that flight is cancelled. Immediately applied for refund ( which was not very USER Friendly compared to EMIRATES). Till now almost 30 days , no response for followup mails ( mailed almost 6 times), except that the request is forwarded to Refund department and they will take actions. No confirmation apart from Refund department so far. Got Vexed. Higly un satisfied. Unreliable Airways. PLease do not opt Qatar Airways

Refund related

I booked return tickets for me and my wife from Bangalore to IAD Washington on 08/01/2020, journey date being 06/07/2020. The PNR no. is U3MOHJ. Due to travel restrictions imposed by USA govt. we couldn’t perform the journey.
Qatar Airways issued me two travel vouchers to carry out journey on a future date, with a validity of two years ie June, 2022.
Since the travel restrictions were not removed by US government,we decided not to go and and surrendered the travel vouchers in exchange for refund. It is mentioned in the vouchers that it can be exchanged for full refund.
I submitted my request for refund in their portal on 14 th August 2021, and it was acknowledged by customer support with a remark “under process “.
Since then I am waiting for refund from the airlines. I made several requests through voice calls as well as emails, to customer support, but except giving assurances of solving the matter within a week, nothing has been done.
I have forwarded all my emails to the head of customer service, but no reply is received.
I don,t know how many days, I have to wait for refund.

Thanks this was really

Thanks this was really helpful.

Chennai to London via Doha

Please can you confirm the flight status scheduled for 27.06.2021; flight no QR 529 and QR 3? The travel agency has said that this would be cancelled but I haven't heard anything from Qatar airways yet. My calls to the customer service centre are not being picked up as well. Thanks.

flight got cancel

i got email that flight is cancel, and i am ryong to call the office since 15 hours , no response all ph lines are down , no cal back, left several messages no reply pl replay

regarding our upcoming travel from hyderabad to Atlanta

Me and my wife are traveling from hyderabad to Doha on 03/28..i initially saw that flight was moved to 03/29..now i don’t even see that detail in managed booking whereas i see flight details of both 03/28 and 03/29 for my wife. Can we please know what is going on ?? .

My flight status

Sorry but I want to know my flight status on 31st March kolkata to doha QA541 and same date doha to Sulaymaniyah QA462.. please assit me

Not able to reach customer care person after stayed on call long

Not able to reach out customer care person even after stayed on call for 2 hours. Very worst experience

flights from india

Hi i called 3 times was on hold fr 1 hr each time i want to fly to Belgrade from Hyd
Kindly pls tell me when are flights operating
Thank you

Flight date change

I want to change my trip date but I can’t contact customer support . Number is in slide
It’s emergency due to Coronavirus.i want to travell usa earlier so plz contact me as soon as possible.
My Indian temporary contact no .

Voucher for postponed travel

Hi Customer Care

I was trying to get a voucher valid for 1 year towards a planned travel on March 12 to India that needs to be postponed because of Covid-19 as offered by you on the Corona-19 Update page.
However on the Manage Booking link on your site, there is no choice provided for a Voucher for future travel. There is only a change of reservation site or a cancellation site.

Can you let me know how to proceed.

Thanks

Change of Ticket

I need to refund my ticket from Delhi to Vienna on March 12th because of Corona Virus threat. Please help.

Change of Ticket

Hi - I am booked for Vienna from New Delhi via Doha on flight QR 579 departing Delhi on March 12, 2020. I have been given to understand that because of the Corona Virus situation, you are providing booking vouchers/ Refunds for the travel. I have booked tickets for me and my wife through an agent. What should I do. I have more than 3 days to go right now. Regards Rajiv

Ticket not found

Dear Qatar Airway,

I have booked online and everything is done even payment was successful done, but when I wanted to print the ticket I got error and I didn't receive any email or any message from you, I don't have flight reference No. I don't have any information to know the ticket is issued or not!!! I only have the Passenger Name: Elias Jean Salame, Please help.
I'm trying to call all Qatar airway office just keep hang for loooong and no respond

Query on baggage

Hi team,

I am travelling to Munich via Doha in Qatar airways. I have 45 kg check-in baggage allowance. I would like to know whether a single baggage having a total of 45 kg is allowed or two baggage with a total weight of 45 kg is allowed.

thanks and regards,
Manasi

Cancelled the return journey

Hello, Qutar Airways

I contacted Qutar Airlines office to cancel my return journey to UK scheduled on 20/1/2020 and to keep the ticket for open at the moment. I didn’t receive any reference or confirmation. Could you please send the confirmation to my above E-mail.

Yours Sincerely

Mrs Vellachalil

Flight date change

Plz send me suggestion of ticket change my trip is sohar to kolkata

Nothing works from India: OnlineCheckIn/Support NUmbers

Got 2 questions:

why India has NO online check in option for internation travel to USA even 20 hrs before flight AND
why there is no contact number provided where we can reach a real person.

unable to check in and contact

I am unable to check in with a long india to us flight and none of the customer care numbers work...
Can anyone help. Need to figure out my seats

thanks

no proprioty boarding for passengers with infant

I would like to inform a bad experience which i had from Qatar Airways.

My wife, my 6 month old infant and myself had to travel from Cochin to Doha on 03 Jun 19 in your flight QR 517. We were in Zone-4 for boarding.

We were denied priority boarding in spite of requesting several times. We were shocked knowing that a ticket having an infant to board the airline can be denied a priority boarding.

We travel frequently. This is the first time we are travelling with Qatar Airways. We have never ever had such a bad experience with any other airline.

It was our Euro trip to Vienna that had a bad start because of the dereliction from your side. We were really angry with the way your team considers passengers travelling with infants.

We have decided not to travel with Qatar Airways hereafter. Also, we will not recommend your airline to anyone.

online check -in error

travel dt : 17th Jun 2019

traveling from BLR - IAH

check in - unable to complete

error found after contact details.

tried to reach CC , no response.

baggage check in

I am travelling to Reyjawaik from Chennai , via doha, helsinki, copenhagena and reyjawik. Wiil the air linecheck my baggage all the way to final destination? i ve very short transit tie. But my air line is changed from helsinki .It is Fin air.

VISA ON ARRIVAL TO PARAGUAY

Im Ruben Benitez, Chief of Consular Department at the Embassy of Paraguay in New Delhi, India and I would like to inform that indian citizen SMITA BHATNAGAR, will travel to Paraguay on May 20, 2019 at 3:50 am in the flight QR535 and she will get VISA ON ARRIVAL in Asuncion, Paraguay.

Her flight itinerary is from AMD Ahmedabad Airport to Doha DOH, then Doha to Sao Paulo GRU and finally GRU to Asuncion ASU.

Please allow her to take her flight, she will get visa on arrival in Paraguay.

Best regards,

RUBEN BENITEZ
Minister
Chief of Consular Department
Embassy of Paraguay

Customer care numbers

I have tried many times for long time trying to speak to customer service agent but failed miserably. We only here that "All our agents are busy........"
If that is true , I suppose you should employ more people. It is not fair that you keep your customers waiting on phone line for very very long and still do not answer the call!!!!!!!!!!!!!!!!!!!!!!!!!

Baggage allowance for seaman travelling to iAd Washington

How much check in luggage is allowed for sea man travelling to Washington from Goa and how much Hand luggage plz let me no .tnks

MYSTERIOUS AIR TICKET BOOKING

Dear Sir,

I received an email that went into my junk mail box indicating that I have made a booking with eticket number 8491-29 which I never did at all.

I am afraid to open up the attached document for fear of importing a virus into my computer.

Can you please look into it and made sure I am not charged for this ticket which I never booked.

Thank you.

Change of tickets

Not able to get through, need to change my travel tickets. To London.
Can someone please revert.
Thanks
Ritika

Wrong commitment made

When I applied to Qatar airways you denied me saying that you all are no longer accepting people from Indigo to Qatar. But you did hire one of my colleague Swati Bhati would be boarding your session from 21st April;19.

This is wrong on part of Qatar, just because she didn’t show you all the documents and experience of Indigo in her CV and lied about her experience and you selected that candidate. On the other hand a person who was telling you the truth about herself and her experience you rejected my application.

This is not what I expected from such a big airline as you have sources to check about Swati in Indigo. For further your help her ID number in Indigo is 32426 posted in Bangalore.

baggage information

Hi team,
I am travelling to Berlin via doha in qatar airways. I have 45k allowed in ticket for check in. I want to know if i can carry 3 piece or only 2 piece is allowed having combined weight of 45k.
Please let me know

Thanks and regards
Vineet

baggage online checkin

How much can I take in check in bags
My flight is on tomorrow, Can I check in advance today a day before departure, how ?

query about return ticket at check-in

Hi
I have a flight to the USA next month and I heard that at the Mumbai check-in Qatar counter, it is compulsory to show your return ticket along with the outgoing one. Is that so?
But since the USA is my first stopover, and then I will be travelling to Canada too, My return date is flexible, and I do not want to waste my money in first booking and then having to cancel the ticket.
So it would be a real help if I got the factual details, so I am not stuck at the airport.
Thanks.

Reg travel assistance to senior citizen

Dear Team Qatar travel,
I am a senior citizen of 82 years. And I have to travel to Atlanta on 27.2.1919.
As I am travelling alone I need assistance. I am a frequent traveller in Qatar and request you to render required help. Thanking you, swaminathan sibichakravarthy

Ticket Cancellation

Good morning,

I need to cancel only one passenger air ticket in qatar ariways.

Change of Travel Date

Hi Team,

I would want to change my return travel date for booking no JFZ4ZB (from London to Nagpur) to date 09th June 2018. I have done the booking in less than 24 hrs, and want to know if any charges will be applied for the date change. I tried reaching the contact nos provided on website, but the no's do not exists, hence sending this request

Awaiting reply

I am awaiting reply from your team. Can this be done, all nos listed for India contact are invalid. How can I reach a representative for my request

E-mail Address Qatar Airways Ahmedabad Office.

I would like to know e-mail address for Qatar Airways Ahmedabad office, My son will traveling him self from Ahmedabad to Jfk ( New York ) two days later.
I would like to send some more information by e-mail.
I’m requesting you that pleas provide me e-mail address of Qatar Airways Ahmedabad Office.
My son is Minor 15 years old.
Thanks.

qatar Airways Baggage information

Dear Team,

I want to book one way ticket from Goa to Doha (Hamad International Airport) on 18th of may 2018, from Flight Qatar airways
I have one query regarding Baggage, As I will book the ticket from Make my trip my query is the meals and baggage 30 kg cabin baggage and 7 kg is included on make my trip , Make my trip has mentioned in there booking that meals and baggage of 30 kg is included but still I have a doubt , when boarding time there should not be any problem created , plz assist me.
Regards,
Santoshi Shetye

Not able to check in online

Hi,
I have a flight tonight from AHD - London but unable to check in just before 6-10 hours of flight departure.
I am trying since last 4-5 hours. your Ahmedabad office no is also not dialing in.

Unable to check in online

Team,

I have my flight today and have been trying to check in online, but unable to check in as its giving an error message.

Tried to reach out to the customer service numbers available on internet but could not get them through at all.

Can you please check on this as I don't want to wait to get to the airport to get my seats allocated. Its a long journey to India

Appreciate if you could check and resolve this issue

Thanks and Regards
Bharathi