Pure Electric Vehicle Customer Care No.

Organization: 
Toll free Number(s): 
  • 1800 212 6440 (For Customer Support)
All India Number(s): 
  • 88866 50520 (For WhatsApp Support)

Important Links

Factory Address

PUR Energy Pvt Ltd
H. No 10-38/2
Survey no 424/AA3
Beside Arya College of Pharmacy
Near IIT Hyderabad
Kandi Village, Sangareddy
Pin Code: 502285.

Social Sites

Comments

Frequent break down

I purchased Entrance Neo for my daughter in Apr 21 from Chandigarh. Same was delivered at Amritsar due to my posting being a defence personnel without passing from State TPT Authority.RC not prepared till now. Four to five times it's break down. Every time either I have to parcel battery or adopter which takes more than one month. That's why more than 5 months it was not in running condition. Nearest dealer is 90 km away from my residence. From Friday I m trying to resolve my problem but no response from either Company or service centre. My college going daughter is frequently facing problem of its break down. Very bad experience.

I am dealer of pure Ev at

I am dealer of pure Ev at udaipur, company has no ethics, they even cheat dealers & worst service records, dealers are facing problem ls due to this

issues with sensor

I do not like even greeting you. I have been contacting you customer case for long time. The issue is the same it stops in-between. as kids drive it and the dealer has changed sensors as he said (do not he changed or not) kept the EV for 3 days with him. Still the problem is same. I dont know what has happened. he has charged 400 Rs for sensor changing.

Please rectify this problem unless i will go to consumer care....refund my money or change to scooter.. and pray nothing happens to my kids. i will not recommend this EV to anyone...