Puma Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 1800-102-7862

Puma Customer Care

Phone Number :1800-102-7862

Email : CUSTOMERCAREINDIA [at] PUMA [dot] COM

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Comments

Slipper damage

Bad product

Skin of shoe is coming off

brought a pair of PUMA G.VILAS from puma store Ambiance mall on 29.6.2019.
Now it’s been only 3 months and the shoes are started to tearing off. Upper skin of shoes is coming off. Kindly look into this.
I don’t find my bills as I never thought to keep that with me as puma products will not get vanished easily.

Shoes Issue - PUMA Speeder

I really thought that I should once purchase PUMA product and excitedly I purchased Puma Speeder and it was great disappoint for great expecations.

This shoes dont have good stability and I fell down while walking; this never happened in my entire life while using any shoes of other brands or while walking bear foot.

Could you please consider my concern where I purchased these shoes from Bangalore Whitefield Inorbit Mall and it is waste of money as well as spoiling health issues. That's the reason, I even dont want to give away this shoes to anyone even for free.

I need to highlight issue of this shoes model to management for its wrong design of stability. My purchase has been over 90 days surely. Let me know what you feel after reading my concerns. Feel free to reach out.

Thanks,

Anand Agawane
Nine eight Nine Zero Nine Zero Five Eight Eight Six

Upper Layer got Cracked but received disappointing response

I purchased Puma shoes from a puma store. My shoes’ upper layer got cracked before 3 months when i took it to store they said Company has denied the replacement request. By looking at the pics they said product was washed and kept in hight temperature condition! But the truth is shoes were not washed! Even Company didn’t see the product ! Its very disappointing ! No happy with the customer service.

Regarding quality issue

I have purchased sandals from Puma store form Gahtkopar R city mall. On a first time i took wrong (UK6) size then i reppaced for (UK7) size but i found there are some molding problem in sandals. It seems small cuts at top at sandals and looking different from one another and asked for replacement but shop keepers took 1 week. Finally he said this size is not available. I dont understand why there is short availability on new arrivals product and how i believe on your product quality. Expected your quick feedback.

Regarding quality issue

I have purchased sandals from Puma store form Gahtkopar R city mall. On a first time i took wrong (UK6) size then i reppaced for (UK7) size but i found there are some molding problem in sandals. It seems small cuts at top at sandals and looking different from one another and asked for replacement but shop keepers took 1 week. Finally he said this size is not available. I dont understand why there is short availability on new arrivals product and how i believe on your product quality. Expected your quick feedback.

Repair Required

Last year I bought Puma sports from showroom for about 6000/- after about 6 months there came a hole on the toe which looks ugly,can you please help me out with this issue of getting the same repaired as the cobler nearby doesn't looks familiar with repairing it.

Order cancelled :-

Hello ,

This is Vinay Gupta from Ahmedabad city , India.

Actually , i have ordered one of your shoes through flipkart (Order id :- OD115545273551260000) on 23rd May.

But i haven't got my product. Infact , i got an update (after 12 days ) from flipkart that my order was cancelled by seller and asking me to order again with the increased price.

In this what a customer should expect from huge Brand like PUMA??

Very disappointed from this incident.

Puma sendel

Sir
I am purchese online puma sendel 3 month ago.
Sendel sold remove

Query

My Foot length is 26.5cm.
Which US size do you prefer for me??

Netting of the shoes is coming off

Hi I got a pair of casual shoes from your CP Delhi branch and now after 3 months the threads are coming off of the netting and left a hole in few places. I took it to the store and they told me that they cannot refund but exchange it. They don't have any shoes in the same price range, please help us out with more options or give us a solution. Didn't expect the products of this brand to be this cheap quality.

Returning of defected product

I bought a trackpant from puma store jabalpur (m.p) but after 20 days the threads started coming out from every where.
I went to the store from where I bought the trackpant and they refused to replace or make refund.
As such a respected company you are selling rejected products and not even helping the coustomer. I request you to please take required action to either replace or refund

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