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PTron Customer Care No. 040-6713 8888
Updated on Wednesday, 29 November 2023 - 4:45pm
Email
Organization:
ptron.in All India Number(s):
- 040-6713 8888 (For Contact Support)
Website:
Official Website - support [at] ptron [dot] in (For General Query)
Important Links
Return & Shipping Procedure
- Your order will be shipped within 24 hours after ordering the product.
- You can cancel your order before the shipment has not been dispatched.
- In case the product is not received to you, then the customer can cancel the order and the full amount will be refunded back to you within 14 working days.
- The amount will be refunded to your account within 7 working days.
- For more information click here.
Address
Palred Electronics Private Limited,
Plot No. 2, 8-2-703/2/B, Road Number
12, Banjara Hills, Hyderabad, Telangana - 500034.
Comments
Ordered and not received any future information
I have ordered a product like 2 weeks back but didn't even receive a mail regarding anything...
Tracking ID : PT182082
Could someone help me with this issue... please
Refund claim. Pending for 22 days
Case #PR887565
Can I ask what is the delay in sending me the refund ? It has been 22 days since the case was logged and more than 10days since the defective product is delivered to your office.
In your latest email, you are asking me for 10 more days to share a transaction number. It just doesnt make any sense to me and I am losing confidence in pTron as a company.
Fraud company
I request to all of you never buy ptron products all are fake and fake warranty.
ptron head phone
dear ptron costumer my head phone one side voide is low pls return or exchange
product send
dear sir i have send my product to the speedpost on 7jan2021 and the product is deliver is 11jan2021 but there is passing many day i have not receiv any informtion and conformtion masssage or mail
so i requst u please resend the product to me after fix the problem
its my hamble requst to u
thanku
Refund claim not processed yet
You asked me to courier the product to your office and I have done. I have confirmation from the Courier company that the product has been received at your office. I have also purchased a new pTron product from Amazon.in and shared the tax invoice with you.
And now I am stuck in emailing you daily asking for an update, and you are not responding in the least bit.
I had high hopes from pTron customer care and certainly did not expect this.
Ticket ID #PR887565
pTron worst co. to purchase anything with warranty
This is one of the worst company i have seen. i ordered products and made payment online. Products became faulty within 15 days of purchase. Now, following pTron for replacement/refund but no response from pTron. Never ever trust pTron and purchase from pTron.
Complain
Pickup complete at date 17/09/2020 please proceed earlier as possible thank you
Dear sir ,
My order PT151146 Ptron bassbuds lite true wireless stereo earbuds in black colour are arrived 13/09/2020 but in this right earbud are defective . It is not working properly as well as not charging. Hence I was return this product to you.
Pickup complete at date 17/09/2020 but
you reply post is not receiving.
Give me you reply
ticket no:#PR183559
Ptron Earbass not working
I have purchased Earbass from Amazon 20 days back but its not working properly. i am facing problem in voice (noise) and mic is not working also. Many time i am try to connect to customer care no also but no response received nobody pick the call. please REPLACE MY PRODUCT ASAP.
Product not working
I have purchased the Bluetooth wireless earphones of your brand from amazon. I have a already opened a ptron ticket but they can't reply my action. Please guide how to replace or repair my product in warranty period, please pick up call
Product resend
#519471
Hi
I was sent produc by SPEEDPOST on 24th july till date not recived your reply mailed you many times.
Please reply as received to you.
One side not working pack box
I ordered for my best friend bday gift when we open its not working one side bassbunds so from last ten days I'm mailing n calling no one is replying please answer
Issue related to return
I have order the product and got it yesterday but the voice on calling is not clear and people can't hear my voice clearly.
refund not received
Worst company. Didn receive the products and refund as well.
My earphone Not Working
Fake warranty h
refund not received
this is one of the worst company i have seen. i ordered products and made payment online. I didn receive the products and not the refund. Never ever trust ptron
sir, I have purchased
sir,
I have purchased earphones one month back but one side not working properly so Im one month back returned this product and not recieved my refund money please send my money
Dear sir, I have purchased
Dear sir,
I have purchased earbuds but battery is not working properly so I have replacement this product please guide me what to do next
Regarding earbuds battery issued
Dear sir,
I have purchased earbuds but battery is not working properly so I have replacement this product please guide me what to do next
To tell about the return or exchange item
First you will go to email and send details about your problems facing you at ptron email..
after 1 day,the ptron answer your problems.
After 4 days you have got a message about returning the product by the courier.
I have also exchange old one by new bassuds.
One address send by ptron, at you cam courier this item at address send by ptron.
okay
(Murad Ahmed)
Amazon