Prime Minister Mudra Yojna Toll Free No. 1800 180 1111

Organization: 
Toll free Number(s): 
  • 1800 180 1111 (National Toll free No.)
  • 1800 110 001 (Alternate toll free no.)

Email

help [at] mudra [dot] org [dot] in (General Query)

Frequently Asked Questions

State Toll Free Numbers for PMMY

S.No Name of the State/U.T Toll Free No
1 Andaman &Amp; Nicobar Islands 18003454545
2 Andhra Pradesh 18004251525
3 Arunachal Pradesh 18003453988
4 Assam 18003453988
5 Bihar 18003456195
6 Chandigarh 18001804383
7 Chhattisgarh 18002334358
8 Dadra &Amp; Nagar Haveli 18002338944
9 Daman &Amp; Diu 18002338944
10 Goa 18002333202
11 Gujarat 18002338944
12 Haryana 18001802222
13 Himachal Pradesh 18001802222
14 Jammu &Amp; Kashmir 18001807087
15 Jharkhand 18003456576
16 Karnataka 180042597777
17 Kerala 180042511222
18 Lakshadweep 04842369090
19 Madhya Pradesh 18002334035
20 Maharashtra 18001022636
21 Manipur 18003453988
22 Meghalaya 18003453988
23 Mizoram 18003453988
24 Nagaland 18003453988
25 Nct Of Delhi 18001800124
26 Orissa 18003456551
27 Puducherry 18004250016
28 Punjab 18001802222
29 Rajasthan 18001806546
30 Sikkim 18003453988
31 Tamil Nadu 18004251646
32 Telangana 18004258933
33 Tripura 18003453344
34 Uttar Pradesh 18001027788
35 Uttarakhand 18001804167
36 West Bengal 18003453344

Mission Office Contact Details

Contact Number
011-47072748

Nodal Officers MUDRA Ltd.

Sl. No. Office Name (Shri/Smt./Ms.) Phone Designation Email
Ahmedabad Region
1 Ahmedabad RO V P Dubey 079-27549917 Assistant General Manager vpdubey [at] sidbi [dot] in
2 Ahmedabad BO L R Narayana 079-27543062 Assistant General Manager lrnarayana [at] sidbi [dot] in
3 Baroda BO Amrendra Kumar 0265-2338679/80 Manager amrendra [at] sidbi [dot] in
4 Gandhidham BO Sunil Kumar Malik 02836-228717 Manager sunilmalik [at] sidbi [dot] in
5 Jamnager XBO Jitendra Jain 0241-2426066 Manager jitendra [at] sidbi [dot] in
6 Morbi BO Harsh Tushar Purshottambhai 02822 223553 Manager tusharharsh [at] sidbi [dot] in
7 Rajkot BO Amit Kumar Sethi 0281-2465083 Assistant General Manager amitsethi [at] sidbi [dot] in
8 Surat BO Vidya Kirti 0261-2727867 Manager vkirti [at] sidbi [dot] in
9 Vatva BO Shashi Kamal 079-25811101 Assistant Manager shashik [at] sidbi [dot] in
Bengaluru Region
10 Bengaluru RO S Padmaja 080-67171514 Manager padmajas [at] sidbi [dot] in
11 Bengaluru BO Gayathri Asokan, 080-67171509 Manager agayatri [at] sidbi [dot] in
12 Hosur BO P. Suranna 04344-244560 Manager psurana [at] sidbi [dot] in
13 Hubli BO Kiran Kesari Mohan 0836-2354000 Manager kirankm [at] sidbi [dot] in
14 Mysuru XBO S. Karthik 0821-2424500 Assistant Manager skarthik [at] sidbi [dot] in
15 Peenya BO T Janani 080-28377773 Manager janani [at] sidbi [dot] in
Chandigarh Region
16 Chandigarh RO Amar Singh Meena 017-25041660 Manager amarm [at] sidbi [dot] in
17 Chandigarh BO Taarni Sood 017-25039182 Assistant Manager taarnis [at] sidbi [dot] in
18 Jalandhar BO Manu Ramachandran 0181-5017785 Manager rmanu [at] sidbi [dot] in
19 Jammu BO Sanjeet Kumar Verma 0191-2474305 Manager sanjeetv [at] sidbi [dot] in
20 Ludhiana BO Charu Verma 0161-5099368 Manager charuk [at] sidbi [dot] in
21 Shimla BO Ram Sewak Prabhakar 0177-2626417 Manager rsprabha [at] sidbi [dot] in
Chennai Region
22 Chennai RO Hephziba M 044-66636035 Manager hephzibam [at] sidbi [dot] in
23 Chennai BO Amit Ravi M 044-66636053 Manager amitravi [at] sidbi [dot] in
24 Ambattur BO Francis Xavier 044-26241055 Manager sfrancis [at] sidbi [dot] in
25 Puducherry BO Ramesh Vasudevan 0413-2339040 Manager vramesh [at] sidbi [dot] in
Coimbatore Region
26 Coimbatore RO Karthik B 9750180912 Assistant Manager karthikb [at] sidbi [dot] in
27 Coimbatore BO Sunil P Kumar 0422-2206014 Manager sunilkumar [at] sidbi [dot] in
28 Kochi BO Joseph Tharun 0484-2401378 Manager jjtharun [at] sidbi [dot] in
29 Erode BO J Krishna Murthy 0424-2221522 Manager jkrishna [at] sidbi [dot] in
30 Madurai BO Pilla Srinivas 0452-2526140 Manager srinivasp [at] sidbi [dot] in
31 Tirupur BO C Jeyaraj 0421-2215696 Manager cjeyaraj [at] sidbi [dot] in
32 Trichy XBO Irukulla Rammohan 0431-4001052 Manager irammohan [at] sidbi [dot] in
Faridabad Region
33 Faridabad RO Anupam Anand 0129-2410672 Assistant Manager anupama [at] sidbi [dot] in
34 Faridabad BO Priya Singhal 0129-2414419 Assistant Manager priyas [at] sidbi [dot] in
35 Gurgaon BO Vikas Siraunjiya 0124-2349486 Assistant Manager vikashs [at] sidbi [dot] in
Guwahati Region
36 Guwahati RO Kochikar Ravindra Pai 9971173736 Assistant General Manager krpai [at] sidbi [dot] in
37 Guwahati BO Girindra Brahma 0361-2344020 Assistant General Manager brahma [at] sidbi [dot] in
38 Agartala BO Gopi Nammi 0381-2311632 Manager gopinammi [at] sidbi [dot] in
39 Aizwal BO Lalremtlungi 0389-2323424 Assistant Manager lalremtlungi [at] sidbi [dot] in
40 Dimapur BO S.P. Gangte 0386-2225641 Manager spgangte [at] sidbi [dot] in
41 Gangtok BO Numa Shrestha 0359-2281443 Assistant Manager nshrestha [at] sidbi [dot] in
42 Imphal BO Ramkumar Gurumayum Sharma 0385-2411291 Assistant Manager ramkr [at] sidbi [dot] in
43 Itanagar BO K. Brahma 0360-2214749 Assistant Manager kbrahma [at] sidbi [dot] in
44 Shillong BO Guna Ram Teron 0364-2222639 Assistant Manager grteron [at] sidbi [dot] in
Hyderabad Region
45 Hyderabad RO Sai Deepthi Yaranagula 040-23231344 Assistant Manager saideepthi [at] sidbi [dot] in
46 Hyderabad BO Sai Deepthi Yaranagula 040-23231344 Assistant Manager saideepthi [at] sidbi [dot] in
47 Balanagar BO Kameswara Rao Nimmana 040-23770295 Manager kameswaran [at] sidbi [dot] in
48 Vijayawada BO Pyda Rama Krishna 0866-2555028 Manager ramap [at] sidbi [dot] in
49 Visakhapatnam BO Palivela Venkata Srinivas 0891-6459413 Assistant General Manager pvsrinivas [at] sidbi [dot] in
Indore Region
50 Indore RO Vinay Ahirwar 8871145006 Assistant Manager vinaya [at] sidbi [dot] in
51 Indore BO Krishna Pratap Singh 7312435337 Assistant Manager kpsingh [at] sidbi [dot] in
52 Bhopal BO Ramakant Patel 0755-4228706 Assistant Manager ramakantp [at] sidbi [dot] in
53 Nagpur BO Priyanka Sudhakar Shende 0712-2553201 Assistant Manager priyankas [at] sidbi [dot] in
54 Raipur BO Madhuri Kumari 0771-2883733 Manager madhurik [at] sidbi [dot] in
Jaipur Region
55 Jaipur RO N C Debnath 0141-5119449 Manager ncdebnath [at] sidbi [dot] in
56 Jaipur BO Vikas Balani 0141-5119430 Manager vikasbalani [at] sidbi [dot] in
57 Alwar BO Shashank Mishra 0144-2372428 Assistant Manager shashankm [at] sidbi [dot] in
58 Jodhpur BO Abhishek Anand 0291-5104995 Assistant Manager abhisheka [at] sidbi [dot] in
59 Kishangarh BO Hemant Kumar Mishra 01463-510028 Manager hemantm [at] sidbi [dot] in
60 Udaipur BO Krishna Kumar Budania 0294-5102068 Manager krishnab [at] sidbi [dot] in
Kolkata Region
61 Kolkata RO Aparna Ghosh 033-66227520 Assistant Manager aparna [at] sidbi [dot] in
62 Kolkata BO Chander Mohan Saini 033-22904093 Assistant Manager chanders [at] sidbi [dot] in
63 Bhubaneshwar BO Mitali Srivastava 0674-2394854 Manager mitali [at] sidbi [dot] in
64 Jamshedpur BO Mukul Praween Ekka 0657-2441191 Manager mukule [at] sidbi [dot] in
65 Patna BO Pramod Kumar Sinha 0612-2721053 Manager pksinha [at] sidbi [dot] in
66 Ranchi BO Jhuma Deb 06512-482037 Manager jhumadeb [at] sidbi [dot] in
67 Rourkela BO Shantanu Kumar Nanda 0661-6507553 Manager shantanunanda [at] sidbi [dot] in
Lucknow Region
68 Lucknow RO Gunjan Shukla 0522-2288546
0522-2288550
Manager gunjanm [at] sidbi [dot] in
69 Lucknow BO Ashish Avasthy 0522-2286576 Manager ashisha [at] sidbi [dot] in
70 Agra BO Achal Singh 05622-524879 Assistant Manager achals [at] sidbi [dot] in
71 Kanpur BO Rajesh Kumar Paswan 0512-2303069 Assistant Manager rkpaswan [at] sidbi [dot] in
72 Varanasi BO Roli Singh 0542-2223465 Assistant Manager rolis [at] sidbi [dot] in
Mumbai Region
73 BKC BO Kumar Abhinav 022-67221100 Manager kumara [at] sidbi [dot] in
74 Andheri BO Hitesh Khanna 022-28305458 Assistant Manager hiteshk [at] sidbi [dot] in
75 Panaji BO S R G Chandra Murthy 0832-2462939 Manager srchandramurthy [at] sidbi [dot] in
76 Thane BO Sandeep Saini 022-25826614 Assistant Manager sandeepsaini [at] sidbi [dot] in
New Delhi Region
77 New Delhi RO Anamika Rajkumari 011-23682473 Manager anamika [at] sidbi [dot] in
78 New Delhi BO Gyanesh Kumar 011-23682473
011-23682477
Manager gyanesh [at] sidbi [dot] in
79 Bahadurgarh BO Sumiran L Raj 01276-267707 Manager sumiran [at] sidbi [dot] in
80 Dehradun BO Vivek Patidar 0135-2743119 Assistant Manager vivekp [at] sidbi [dot] in
81 Ghaziabad XBO Chanchal Sahu 0120-2820801 Manager chanchals [at] sidbi [dot] in
82 Greater Noida XBO Lalatendu Swain 0120-4399912 Manager swain [at] sidbi [dot] in
83 Kundli BO Vaibhav Kumar 0130-2219924 Assistant Manager vaibhavk [at] sidbi [dot] in
84 Noida BO Padampreet Kaur 0120-2427791 Manager padamk [at] sidbi [dot] in
85 Okhla BO Anup Das 011-26382034 Manager anupdas [at] sidbi [dot] in
86 Rudrapur BO Pramod Yadav 05944-246806 Manager pramody [at] sidbi [dot] in
Pune Region
87 Pune RO Kinnari Kirtar Oza 020-25677947,
020-2567526
Manager kinnarioza [at] sidbi [dot] in
88 Pune BO Sanjay Tanu Gode 020-25675269 Manager stgode [at] sidbi [dot] in
89 Ahmednagar XBO jitendra Kumar 0241-24260660 Assistant Manager jitendrak [at] sidbi [dot] in
90 Aurangabad BO Sachin Gang war 0240-2472494 Manager sachingangwar [at] sidbi [dot] in 
91 Chinchwad BO Rahul Kumar Yadav 020-27420222 Assistant Manager rahuly [at] sidbi [dot] in
92 Kolhapur BO Para Raveendra Kumar 0231-2664144 Manager praveendra [at] sidbi [dot] in
93 Nasik BO Gopinath D 02536-619712 Manager gopinath [at] sidbi [dot] in

Contact Details of Bank Nodal Officer(PMMY)

Public Sector Bank

Sr.No Name of bank Name GMs Contact No. Email
1 Bank of Baroda Shri. Man Mohan Gupta GM 022-66985203 Gm [dot] sme [dot] L1 [at] bankofbaroda [dot] com
2 Bank of India Shri Mina Ketan Das GM 022-66684839 Mina [dot] Das [at] bankofindia [dot] co [dot] in
3 Bank of Maharashtra Mr. M Satyanarayana AGM 020-25614281 agmmsme [at] mahabank [dot] co [dot] in
4 Canara Bank Sri.D.Madhavaraj GM 080-22248409 madhavarajd [at] canarabank [dot] com
5 Central Bank of India MS. ASHA KOTASTHANE GM 022-61648728 dgmmsme [at] centralbank [dot] co [dot] in
6 Indian Bank Mr. Veeraraghavan B DGM 044-28134542 veeraraghavan [dot] b [at] indianbank [dot] co [dot] in
7 Indian Overseas Bank
8 Punjab & Sind Bank Sh. H.M. SINGH GM 011-25812931

ho [dot] ps [at] psb [dot] co [dot] in

9 Punjab National Bank Mr. Ashok Kumar Gupta GM ak_gupta [at] pnb [dot] co [dot] in
10 State Bank of India S. Kalyanram GM 022-22740510 gm [dot] micofinance [at] sbi [dot] co [dot] in
11 UCO Bank M K SURANA GM 033-44558027 msme [dot] calcutta [at] ucobank [dot] co [dot] in
12 Union Bank of India Mr. Manish Awasthi Chief Manager manish [dot] awasthi [at] unionbankofindia [dot] com

Private Sector Bank

Sr.No Name of bank Name GMs Contact No. Email
1 Axis Bank Rahul Kumar Jain 022-24252455 rahulkumar [dot] jain [at] axisbank [dot] com
2 BandhanBank Ambuj Verma AVP ambuj [dot] verma [at] bandhanbank [dot] com
3 Catholic SyrianBank Roy Varghese royvarghese [at] csb [dot] co [dot] in
4 Citibank Meenakshi Rajagopal 0124-4186824 meenakshi [dot] rajagopal [at] citi [dot] com
5 City Union Bank M.Mounissamy mounissamy [dot] m [at] cityunionbank [dot] in
6 DCB Bank Shankershan Vasisth 022-24387000 shankershan [dot] vasisth [at] dcbbank [dot] com
7 Dhanlaxmi Bank
8 FederalBank Mr.Mohan K mohank [at] federalbank [dot] co [dot] in
9 HDFC Bank Ashey Aggarwal Head - Inclusive Banking Initiatives Group 022-33959312 ashey [dot] aggarwal [at] hdfcbank [dot] com
10 ICICI Bank Ravi Narayanan Senior General Manager 022-62891578
022- 62897681
mudraloan [at] icicibank [dot] com
11 IDBI Bank Limited Shri Mukesh Kumar Rajpurohit GM mukesh [dot] rajpurohit [at] idbi [dot] co [dot] in
12 IDFC BankLimited Mr. Vikas Kumar Vikas [dot] k [at] idfcfirstbank [dot] com
13 IndusInd Bank Mr. Srinivas Bonam 040-40916237 srinivas [dot] bonam [at] indusind [dot] com
14 Jammu & Kashmir Bank Mr.Shabir Ahmad shabir [dot] a [dot] bhat [at] jkbmail [dot] com
15 Karnataka Bank Sri. Nagendra Rao T nagendrarao [dot] t [at] ktkbank [dot] com
16 Karur Vysya Bank Mr.R.Jegatheesh 0432-4269270 jegatheeshr [at] kvbmail [dot] com
17 KotakMahindra Bank Mr.Nishant Shelar nishant [dot] shelar [at] kotak [dot] com
18 Ratnakar Bank Manoranjan leadbankcell [at] rblbank [dot] com
19 South Indian Bank Ajay Choudhary hocppi [at] sib [dot] co [dot] in
20 Tamilnad Mercantile Bank Mr.V. Manimaran creditpriority [at] tmbank [dot] in
21 The Nainital Bank Limited Shri D K Upreti 0594-2236348 advances [at] nainitalbank [dot] co [dot] in
22 Yes Bank Amaresh Sahu 022-33477696 amaresh [dot] sahu [at] yesbank [dot] in

Small Finanace Bank

Sr.No Name of bank Name GMs Contact No. Email
1 AU Small Finance Bank Limited Nitin Jain AssistantVice President 022-69001504 nitin [dot] jain [at] aubank [dot] in
2 Capital Small Finance Bank anuraj kumarbharadwaj anuraj [dot] kumar [at] capitalbank [dot] co [dot] in
3 Equitas Small Finance Bank Siby Sebastian sibysebastian [at] equitasbank [dot] com
4 ESAF Small Finance Bank Soney Jose Soney [dot] jose [at] esafbank [dot] com
5 Fincare Small Finance Bank Jayaprashanth V K jayaprashanth [dot] vk [at] fincarebank [dot] com
6 Jana Small Finance Bank Limited Mr.Firoz Hussain K firoz [dot] hussaink [at] janabank [dot] com
7 North East Small Finance Bank Limited KiranKhetan kiran [dot] ketan [at] nesfb [dot] com
8 SURYODAYMICROFINANCE LIMITED SudheerKamble sudheerk [at] suryodaymf [dot] com
9 UjjivanSmall Finance Bank Srabanti srabanti [dot] choudhury [at] ujjivan [dot] com
10 Utkarsh SmallFinance Bank Mr.SatishKumar Bhatia 0542-2500596 credit [at] utkarsh [dot] bank

MUDRA Officers Mumbai Contact Details

S/No. Name Designation Contact No. E-mail id
1 Shri Vinay Hedaoo Managing Director &
ChiefExecutive Officer
022-67221465 ceo [at] mudra [dot] org [dot] in
2 Shri Amitabh Mishra Deputy General Manager
&Chief Financial Officer
022-67221521 amitabh [at] mudra [dot] org [dot] in
3 Shri Yogesh Panchal Chief Risk Officer 022-67221440 yogeshp [at] mudra [dot] org [dot] in
4 Shri Aditya Misra Assistant General Manager(Hindi) 022-67531317 amisra [at] mudra [dot] org [dot] in
5 Shri Manoj KumarSharma Assistant General Manager(IT) 022-67531244 msharma [at] mudra [dot] org [dot] in
6 Shri Rajesh Kumar Assistant General Manager 022-67531231 rkumar [at] mudra [dot] org [dot] in
7 Shri R.Ramesh Assistant General Manager 022-67531341 rramesh [at] mudra [dot] org [dot] in
8 Shri Love Shah Fund Manager 022-67221493 loves [at] mudra [dot] org [dot] in
9 Shri Mayadhar Behra Manager 022-67531129 mayadhar [at] mudra [dot] org [dot] in
10 Smt Snigdha Kiran Manager 022-67221494 snigdha [at] mudra [dot] org [dot] in
11 Shri Ramakant Patra Manager 022-67531131 rkpatra [at] mudra [dot] org [dot] in
12 Shri Shailesh KumarMinz Manager 022-67221177 shailesh [at] mudra [dot] org [dot] in
13 Ms. Pooja Kukreti CS and Compliance Officer 022-67221548 poojak [at] mudra [dot] org [dot] in
14 Ms. Nikita Misal Treasury Executive 022-67221482 nikitam [at] mudra [dot] org [dot] in
15 Shri J.P.Tiwary Private Secretary 022-67221465 jptiwari [at] mudra [dot] org [dot] in

MUDRA Grievance Details

Levels Services Contact Details
Level 1 Customer Service Cell Ph: 022-67221465
Email: help [at] mudra [dot] org [dot] in
Address: Swavalamban Bhavan,
Plot No. C-11, 'G' Block, Bandra
Kurla Complex, Bandra (East),
Mumbai – 400051,Maharashtra
(Mon-Fri, 10am-6pm)
Level 2 Grievance Redressal Officer Name: Shri Rajesh Kumar
Email: rkumar [at] mudra [dot] org [dot] in
(Mon-Fri, 10am-6pm)
Level 3 Chief Grievance Redressal Officer Name: Shri Amitabh Misra
Email: amitabh [at] mudra [dot] org [dot] in
(Mon-Fri, 10am-6pm)

Level 4

If the resolution of the complaint is
delayed beyond 30 days of receipt,
or the complainant is not satisfied
with the reasons of delay conveyed
to him / her, he / she may appeal
The Officer-in-charge
Reserve Bank of India
Department of Non-Banking Supervision (DNBS)
RBI Byculla Office Building
/ Opp. Mumbai Central Railway
Station Byculla, Mumbai- 400 008

Registered Address

Swavalamban Bhavan,
C-11, G-Block, Bandra
Kurla Complex, Bandra
East, Mumbai – 400 051

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