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Poste Italiane Courier Contact No.
Updated on Thursday, 11 June 2026 - 4:30pm
Email
International Numbers:
+39 06 4526 3160 (For International Customer Support, Mon-Sat, 8am-8pm)
Website:
Official Website
iOS App:
Poste Italiane
Android App:
Poste Italiane - servizio [dot] clienti [at] posteitaliane [dot] it (For Customer Service)
- ufficio [dot] clienti [at] posteitaliane [dot] it (For General Support)
Important Links
Helpline Services Contact Details
| Sr.No. | Service | Contact No. | Timing |
|---|---|---|---|
| Correspondence and parcels | |||
| 1 | To request tracking via the automatic system or to book a home collection (from Italy and abroad) | 803 160, +39 06 4526 3160 | Mon-Sat, 8am-8pm |
| Post Office | |||
| 2 | For support | +39 06 45 26 33 22 | Mon-Sat, 8am-8pm |
| For information or to report any disputed charges | |||
| 3 | BancoPosta Classic Card, Credit-easy, and BancoPosta Gold Card | 0432 74 42 55 | |
| 4 | BancoPosta Reloadable Card | 800 397 206 (landlines), 02 30 35 20 01 | |
| 5 | American Express Card (unchanged) | 06 72 28 07 35 | |
| 6 | BancoPosta Plus Card | 06 45 26 33 22 | |
| Card Loss or Theft | |||
| 7 | Card loss or theft | 800 00 33 22 (free From Italy), +39 06 4526 33 22 (From Italy and abroad) | |
| 8 | To block BancoPosta Classic Card, BancoPosta Gold Card, or Credit-easy Card | 800 851 166 (From Italy), +39 0432 74 41 09 (From abroad) | |
| 9 | To block BancoPosta Reloadable Card | 800 822 056 (From Italy), +39 02 60 84 37 68 (From abroad) | |
| 10 | To block American Express cards | 06 72 90 03 47 (From Italy), 011 800 26 39 22 79 (From USA, Canada and Australia), 018 001 231 690 (From Mexico), +800 26 39 22 79 (From other countries) | |
| 11 | To block BancoPosta Plus Card | 800 822 056 (From Italy), +39 02 60 84 37 68 (From abroad) | |
| Postepay | |||
| 12 | Information, renewal and general support (From Italy and abroad) | +39 06 45 26 3322 | Mon-Sat, 8am-8pm |
| 13 | Loss or theft of the Card | 800 003 322 (From Italy), +39 06 45 26 33 22 (From abroad) |
active 24 hours a day |
| Post Mobile | |||
| 14 | For information on roaming (from aborad) | 40 12 14, +39 371 1000 214 | |
| 15 | Customer Service for Users with Disabilities Mobile and Landline Offer | SMS: 40 71 164 Email: utentidisabili [at] postemobile [dot] it, Fax: 800 185 111 (from Italy) , +39 06 98682621 (from abroad) |
|
| 16 | Customer Service for Users with Disabilities Ultrafast PosteCasa Offer | utentidisabili_fibra [at] postepay [dot] it, Fax: 800 211 783 |
|
| Post Air Cargo | |||
| 17 | Post Air Cargo For information | +39 06 96 66 33 330 | Mon-Fri, 9am-1pm, 2pm-6pm |
| Polis Service | |||
| 18 | Polis Service For information on Polis services | 02 8244 3490 | Mon-Sat, 8am-8pm |
| Spaces for Italy | |||
| 19 | For information on Spazi per l'Italia | +39 06 45 26 00 00 | Mon-Fri, 9am-6pm |
Customer Service Contact Details
| Sr.No. | Service (From Italy and Abroad) | Contact No. | Timing |
|---|---|---|---|
| 1 | Correspondence and parcels | 803 160 , +39 06 4526 3160 | Mon-Sat, 8am-8pm |
| 2 | Postecertifica and Postecert digital services | +39 06 4526 2626 | 8am-8pm |
| 3 | Financial Services, Internet Banking, BancoPosta App, Postepay and Poste Italiane | +39 06 4526 3322, 800 003 322 | Mon-Sat, 8am-8pm |
| 4 | Poste Mobile telephone services and PosteCasa Ultrafast offer | +39 377 000 01 60 , 40 12 12, 160 | 7am-12am |
| 5 | Poste Energia Services | 800 001 199, +39 06 452 611 99 | Mon-Sat, 8am-8pm |
| 6 | Post Life | 800 316 181 | Mon-Fri, 8am-8pm, Sat, 8am-2pm |
| 7 | Poste Insurance | 800 131 811 | Mon-Fri, 8am-8pm, Sat, 8am-2pm |
| 8 | SPID | +39 06 4526 3893, +39 06 977 977 77 | Mon-Sat, 8am-8pm |
| 9 | Post-license | +39 02 824 43 100 | Mon-Sat, 8am-8pm |
Comments
rude behaiveir courier boy-
Subject: Official Complaint: Rude Behavior and Delivery Misconduct by ExecutiveTo Whom It May Concern,I am writing to file a formal complaint against a delivery executive from Valmo Courier Service who frequently delivers Meesho products to our office.Delivery Executive Details:Mobile Number: 6282534604Delivery Location: Near Ernakulam High Court, Central (Cusba) Police Station, Old Railway Station Road.This delivery person consistently creates issues for us and exhibits highly unprofessional behavior. Instead of delivering packages properly, he throws the items at our office doorstep. On several occasions, he has completely refused to bring the orders to our door, rudely telling us, "If you need it, collect it from the road."Such rude behavior and lack of manners are entirely unacceptable. Please take strict disciplinary action regarding this individual immediately and ensure that our future packages are handled by a professional delivery executive.Regards, DR. MINNUSubject: Official Complaint: Rude Behavior and Delivery Misconduct by ExecutiveTo Whom It May Concern,I am writing to file a formal complaint against a delivery executive from Valmo Courier Service who frequently delivers Meesho products to our office.Delivery Executive Details:Mobile Number: 6282534604Delivery Location: Near Ernakulam High Court, Central (Cusba) Police Station, Old Railway Station Road.This delivery person consistently creates issues for us and exhibits highly unprofessional behavior. Instead of delivering packages properly, he throws the items at our office doorstep. On several occasions, he has completely refused to bring the orders to our door, rudely telling us, "If you need it, collect it from the road."Such rude behavior and lack of manners are entirely unacceptable. Please take strict disciplinary action regarding this individual immediately and ensure that our future packages are handled by a professional delivery executive.Regards, DR. MINNU