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PlatinumRx Pharmacy Customer Care No. 96069 73756
Updated on Monday, 25 May 2026 - 3:54pm
Email
All India Number(s):
- 96069 73756 (For Customer Support, Mon-Sun, 10am-7pm)
- 96069 73757 (Alternate Customer Support)
Website:
Official Website
iOS App:
PlatinumRx: Medicine & Health
Android App:
PlatinumRx: Medicine & Health IVRS Menu: 96069 73756 / 96069 73757
Select your preferred language
- Press 1: To place a new order
- Press 2: To enquire about an existing order
- care [at] platinumrx [dot] in (For Customer Care)
Important Links
Return/Refund And Cancellation
- For any query/complaint, you can contact to the customer support team .
- You can cancel your order before it is marked as "Order is being Processed" or you can refuse it at the time of delivery.
- You can make a return request within 15 days of delivery .
- Refund will be initiated within 7-10 business days .
- For more information, please read .
Registered Office Address
Affolife Retail Pvt Ltd.
Building H-208, Floor 2, Hustle Hub Tech Park,
27th Main Road, Sector 2 HSR Layout,
Bengaluru, Urban, Karnataka - 560102
