IVRS Menu: 1800 572 1800
Please select your preferred language
- Press 1: For home appliances products like kitchen appliances, ironing, vacuum cleaner, air purifier and other products
- Press 1: For product demo and service request
- Press 2: For orders placed through official website
- Press 3: For sales disposal of your e-waste
After pressing key, call will be transferred to the customer care executive.
Email
- philipshomeliving [dot] shopsupport [dot] india [at] versuni [dot] com (For Customer Care)
Important Link
Return/Refund/Cancellation And Warranty
- For any query, you can contact to the customer support team.
- You can make a return request within 7 days from the date of delivery.
- Refund will be initiated within 10-15 working to the original payment method.
- Warranty can be claimed as per company's terms and conditions .
- You can also register your product for warranty by following the instructions provided on the Official Website .
- For more information, please read .
Comments
MIXER GROUNDER GIVING LOUD VOICE
We purchased Mixer Grinder 7699 from your one retail shop of Panchkula as per copy of bill enclosed. It is giving loud voice which was conveyed to the dealer but no action. On 31st in our house there was gathering of 40 people for function and for Mango Shake Mixer gave so loud voice we were asked from relatives which company it is or from where you purchased. We were very much depressed where thousands were spent on function and one thing reduced our happines.. Kindly look into the matter and instruct the dealer to immediately change the Mixer.
Yours faithfully,
Ashwani Aggarwal
04.06.2026
Sir I buyed citrus juicer it not rotation please rectify my prob
Please rectify my problem of citrus juicer which is not rotating please
Chutney bleds req.
Dear
I purchased new Philips Jucer mixer grinder 1631
But these jar no chutney bleds. Kindly arrange chutney bleds in this model jar
Amit
Jodhpur
Raj
Mixer juicer side holders repairing
My juicer ‘s one of the side holder has broken .I can’t connect your tole freenumber. Will you respond to this msg immediately. Thanking you
Juicer side arm not working
On the second day of using my juicer, I encountered issues with the locking mechanism. The two arms must lock properly before the juicer can start, and it requires a lot of engineering precision. However, the arm stopped closing properly on just the second day.
This problem isn't unique to my juicer. My neighbor and I purchased the same model, which arrived on the same day. Both of us experienced the same issue: the arms wouldn't lock, and the juicer wouldn't start. Either Amazon is selling third-rate or used products as new, or Philips is deceiving us with subpar quality.
I recommend opting for a simpler juicer without such a complex mechanism. After one use, I noticed a lot of unground fruit pulp in the disposal bin. Additionally, the service has been extremely poor. It has been 15 days since I raised a complaint, yet no service technician has come to address the issue despite multiple follow-ups.
Philips Viva Juicer
Hello ,
I had purchased Philips HR 1855 Viva juicer in 2017 and the juicer base which locks has a broken one side.. Need a replacement ... Please let me know where I could purchase the parts in Bangalore ..
thank you
Regards
Aneesh
mixcher
no service after sell mixter no toll free no working
Blender's bottom plastic piece broken
Blender's bottom plastic piece broken.
I want to replace it.
Is there any shop or company store in Jaipur to replace it?
mixcy get short circuit
I have purchase Philips juicer mixer grinder 3jars 500w in November which is under warranty
I have tried calling you since one month but no one is answering the phone calls at Philips customer care facing lot of problem as while making chutney mixcy get short circuit and now it is not working
your service is very bad no one answering me phone calls & whatsup
mixure grinder out of order
supper silencer grinder mixer machine is not working . it requires electric connection cord to be replaced and it makes more sound
Mixer grinder not powering up.
Have recently bought the mixer grinder. It’s not powering up. Pls let me know how to get it repaired under warranty.
Pls
Mixer grinder not working
Hi , we have a new mixer and the jars are getting locked with the mixer. Need some immediate help, regards,
Replacement of jars
I have HL/7715 mixer and my jars are broken.i want to buy spare parts.i stay in noida.please let me know where to buy.
Mixer not working
Hello,
Suddenly my Philips mixer not working how can repair it.
Moter are damge
Please reapiar
Grinder don't work
Grinder trip initially after slide load
Switch is not working
Sir i am siddhant jain i have purchased a philips Mixer grinder 7699 on 17 feb .The switch of this is not working properly
So I requested you to take action in this matter as soon as possible ....
Thanking you
Mixter and Grinder
I am purchas your mixter product, but grinder blade is break after 2 days.
I am trying to contact your customer care, but I am not contact with you, so please any response on my phone number as per given below.
Thanks
Grinder jar not in operation, repair request
We have purchased your brand juicer grinder. Now small jar is not working. Please repair it as soon as possible.